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Hey!
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Regards,
RikardHey!
If you have done the customisations to the parent theme yes, if you have them in a child theme then no. http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/
Regards,
RikardJuly 17, 2015 at 7:55 am in reply to: Pretty Photo Video displaying very small size on mobile #474702Hi!
Did you change the URL of your page? The link in your first post seems to be down, I checked with http://downforeveryoneorjustme.com
Best regards,
RikardHey haydaw!
Could you provide us with a link to the site in question so that we can take a closer look please?
Best regards,
RikardHi!
I adjusted the code to this:
@media only screen and (min-width: 768px) and (max-width: 990px) { span.avia-menu-text{ font-size: 85% !important; } }
It doesn’t overlap anymore.
Best regards,
RikardJuly 16, 2015 at 8:20 am in reply to: Enfold Blog Layout format not taking effect for Single Author, Small Preview Pic #474107Hi whatscookin!
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Cheers!
RikardHi Mary,
You can use some of the ALB elements in your post by clicking the Magic Wand. If you select the Separator/Whitespace element there you will be able to add some extra space.
Cheers!
RikardHi Rodrigo!
As far as I know there’s only support for Youtube and Vimeo at the moment, could you try uploading your video to one of those services instead?
Regards,
RikardHi fpwrotterdam!
I think it would be possible but it would take a lot of customisation and time which is out of scope of theme support. You can add this as a feature request though and it might be implemented in a future release if it gets enough votes: https://kriesi.at/support/enfold-feature-requests/
Best regards,
RikardJuly 16, 2015 at 7:56 am in reply to: Problem with Language Switcher w/ WPML / not all languages appear in mobile mode #474096Hi!
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Best regards,
RikardHi nicsans!
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Cheers!
RikardHey moderngravity!
It will be difficult for us to help you if we can’t inspect the page in question, is there any way you can upload something to a live server where we can have a look at it?
Cheers!
RikardHi!
I think you posted the wrong link there, could you provide us with a temporary admin login to the WordPress backend please?
Best regards,
RikardJuly 16, 2015 at 7:23 am in reply to: Mobile Menu – insert image or logo – when menu is visible #474087Hey!
Glad you found the correct CSS and thanks for the kind words :-)
Regards,
RikardHey Ross_nineteen789!
I tried uploading a picture with the same results, could you check the file permissions of your uploads folder please? https://codex.wordpress.org/Changing_File_Permissions
Cheers!
RikardHey!
Thanks for the help @begrafiks! @abortolotti, please let us know if you should need any further help.
Best regards,
RikardHey!
Try adding this to Quick CSS:
#header_main_alternate, #header_main_alternate .container { max-height:0px !important; }
Best regards,
RikardHi!
Hm, seems to be an .htaccess password on that page as well? We would need details for that too please.
Cheers!
RikardHey!
I’m not sure on what pages the elements you are having problems with are but the front page look good on my end using latest version of Chrome: http://imgur.com/87gAXZm. Not sure what you are referring to when asking for level 2 support, this is the only level right here.
Regards,
RikardHey!
You have to play around with settings to see which one works for your site and which ones do not. If you have no luck with the W3 minify function then you could try another plugin like BWP Minify: https://wordpress.org/plugins/bwp-minify/
Regards,
RikardHi j_arendall!
It looks like your logo is taking up the full height of the container so it can’t get bigger without making the containing element higher as well. It might be a good a idea to have differently styled logo for the mobile version. Please let us know how you would like it to look, a screenshot might help us understand better.
Best regards,
RikardJuly 16, 2015 at 5:50 am in reply to: Theme Layout Broken: Top menu, sidebar and widget styling lost for no reason #474072Hi inMotionGraphics!
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Regards,
RikardHi rdswestnet!
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Cheers!
RikardHey!
Yes it is, you can set that by going to Enfold–>Header–>Mobile Menu and select to activate it for tablets as well. If that is not wide enough you can try the following in Quick CSS:
@media only screen and (max-width: 1024px) { nav.main_menu {display:none !important;} #advanced_menu_toggle, #advanced_menu_hide {display:block !important; } }
The code will activate the mobile menu at 1024px.
Regards,
Rikard -
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