Page 2891 – Support | Kriesi.at – Premium WordPress Themes

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August 26, 2015 at 10:48 am in reply to: Top Header Menu Background Colour #493417

Rikard
Keymaster

Hey kaisneuron,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

August 26, 2015 at 10:46 am in reply to: Change H Tag for composite product "Review & Add to Cart" step #493415

Rikard
Keymaster

Hey Robb,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 26, 2015 at 10:44 am in reply to: Stacked header on mobile #493414

Rikard
Keymaster

Hi,

Make sure to disable any caching plugin you might have active and clear the cache in your browser. If that shouldn’t help then send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 26, 2015 at 10:37 am in reply to: Text effect #493411

Rikard
Keymaster

Hey Alexia R.,

I’m not sure what you mean by that, could you link to page from one of the demo or another page for that matter please? You can try the animated countdown or animated numbers elements if that is what you are looking for.

Regards,
Rikard

August 26, 2015 at 10:28 am in reply to: Import Export not available for setting up child theme #493402

Rikard
Keymaster

Hi Gritty,

It’s possible to modify the theme via the WordPress editor as well, do you know what customisations you have made? If you do then simply move them over to the child theme and update the theme + WordPress. If you are unsure or don’t want to update the live version then please create a staging area either on a live or local server to try it out first.

Regards,
Rikard

August 26, 2015 at 10:20 am in reply to: trouble with transparent header #493394

Rikard
Keymaster

Hi,

I had a look at your site and I couldn’t see any apparent issues, did you manage to get everything fixed?

Regards,
Rikard

August 26, 2015 at 10:16 am in reply to: Easy Full width Slider, 1st image never shows up #493391

Rikard
Keymaster

Hey,

Great, glad you figured it out :-)

Thanks,
Rikard

August 26, 2015 at 10:03 am in reply to: Logo resize issue #493377

Rikard
Keymaster

Hey,

It looks like you were using one of the scaled versions automatically created when uploaded to WordPress, I changed it to the full size and it’s displaying fine now. Please have a look at your site.

Best regards,
Rikard

August 26, 2015 at 9:59 am in reply to: Color Section is Taking Over Content Below It #493373

Rikard
Keymaster

Hi,

I logged in but the builder is not loading on my end, are you having problems with it? Please try to deactivate all plugins if it’s not loading on your end either.

Best regards,
Rikard

August 26, 2015 at 9:34 am in reply to: Adding widget to header #493363
Rikard
Keymaster
Hi,

You have a lot of text there so it might be a bit difficult to accommodate everything on small screens, but try the following:
```
@media only screen and (max-width: 900px) {
#header .widget {
    left: 45% !important;
    transform: translate(0%) !important;
}
}
```
Use the following to control the font size:
```
#header .textwidget {
font-size:10px !important;
}
```
Best regards,
Rikard
August 26, 2015 at 9:27 am in reply to: Portoflio hover effect #493361

Rikard
Keymaster

Hi,

Thanks for the details. I’m not sure why it’s not working, could you try to recreate the element/section to see if that helps?

Regards,
Rikard

August 26, 2015 at 9:21 am in reply to: Image on Color Block – has white "margins" #493360

Rikard
Keymaster

Hey,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

August 26, 2015 at 9:19 am in reply to: Transparent Menu not working in WPML translation #493359

Rikard
Keymaster

Hey vortexvalves,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 26, 2015 at 8:55 am in reply to: Remove spacing on Header Extra Area #493351

Rikard
Keymaster

Hi,

Did you try to set the header to a custom size under Enfold–>Header–>Header Layout–>Header Size?

Thanks,
Rikard

August 26, 2015 at 8:41 am in reply to: SSL certificate issues due to insecure links #493347

Rikard
Keymaster

Hey,

Glad you got it fixed :-)

Cheers!
Rikard

August 26, 2015 at 8:36 am in reply to: Twitter sharing, menu color, permanent link #493346

Rikard
Keymaster

Hi,

Glad you got it fixed, please let us know if you should need any further help on the topic.

Thanks,
Rikard

August 26, 2015 at 8:35 am in reply to: height in px of socket? height in px of main navigation bar? #493345

Rikard
Keymaster

Hi,

Exactly, the footer height is flexible and will adapt to the content which is placed inside of it.

Thanks,
Rikard

August 26, 2015 at 8:30 am in reply to: Layer Slider not rendering right #493343

Rikard
Keymaster

Hey Mary,

Yes that is most likely coming in a future update, let’s hope sooner rather than later :-)

Please let us know if you should need any more help on the topic.

Best regards,
Rikard

August 26, 2015 at 8:23 am in reply to: geodirectory layout adjust & make location bubble like yr event calendar bubble #493339

Rikard
Keymaster

Hi,

Great, please get back to us if you should need any further help.

Regards,
Rikard

August 26, 2015 at 8:20 am in reply to: Possible to do image or custom overlays of the fullscreen slider? #493338

Rikard
Keymaster

Hi,

I think you might be better off using the Layer Slider where you can add multiple layers to the slider, could you try that and see if it works out for you?

Regards,
Rikard

August 26, 2015 at 8:18 am in reply to: Text Overlapping Issue #493335

Rikard
Keymaster

Hi,

Thanks for the details but they don’t seem to work, could you check please?

Regards,
Rikard

August 26, 2015 at 8:16 am in reply to: Content-section won't save #493334

Rikard
Keymaster

Hi,

Thanks for the login, it worked. It couldn’t reproduce the error you are getting on the test page Ismael created, are we allowed to experiment on the page you are having problems with? You could also try to deactivate all plugins to see if one of them is causing a conflict.

Best regards,
Rikard

August 26, 2015 at 7:46 am in reply to: Automatic child update #493327

Rikard
Keymaster

Hi,

The child theme is not updated automatically, that would defeat the purpose of having a child theme which is to override the parent settings. So when it’s time to update, update the parent.

Thanks,
Rikard

August 26, 2015 at 7:33 am in reply to: Multi-Author Blog #493322

Rikard
Keymaster

Hey Remade11,

We need to be logged in to see the page, please post details in the Private Content section of your reply.

Best regards,
Rikard

August 26, 2015 at 7:27 am in reply to: Custom masonry grid or separate images? #493321

Rikard
Keymaster

Hi,

I think you want to use the Masonry element, all the settings for showing excerpt on hover is in the element options.

Best regards,
Rikard

August 26, 2015 at 7:23 am in reply to: ENFOLD – Subline / Subtitle for menu #493319

Rikard
Keymaster

Hi,

Glad we could help :-)

Best regards,
Rikard

August 26, 2015 at 7:11 am in reply to: Flexibler Hintergrund bei Überschriften #493318

Rikard
Keymaster

Hi ribeka,

You can import the demo under Enfold–>Demo Import if you want to use it as a template. Otherwise it’s a colour section set with a background image.

Best regards,
Rikard

August 26, 2015 at 6:51 am in reply to: Druckversion meiner Webseite #493314

Rikard
Keymaster

Hi,

Glad we could help :-)

Grüße,
Rikard

August 26, 2015 at 6:50 am in reply to: Save all changes doesn't save fonts settings #493313

Rikard
Keymaster

Hey leszek,

Not sure why that is happening, but it looks like you have custom CSS to set it in your child theme’s CSS? What happens if you remove it and set it only in the theme options? Also, I’m not sure which of the Enfold installations you are using as the parent theme?

Best regards,
Rikard

August 26, 2015 at 6:41 am in reply to: custom.css are not completely rendered at mobile view #493309

Rikard
Keymaster

Hi,

It’s still applying from your custom.css, it might be cached. Please try emptying all caches.

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 86,701 through 86,730 (of 93,158 total)

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