Page 2880 – Support | Kriesi.at – Premium WordPress Themes

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September 19, 2015 at 5:31 am in reply to: Custom CSS Help #505842

Rikard
Keymaster

Hi Lucie,

We need a URL to check/login to your site as well, could you post it please? Also, please try to open a new thread for your problem next time.

Regards,
Rikard

September 19, 2015 at 5:27 am in reply to: Menu on top of LayerSlider #505841

Rikard
Keymaster

Hey,

Great, glad you got it fixed :-)

Thanks,
Rikard

September 19, 2015 at 5:25 am in reply to: Images not showing on mobile until reloading the page #505840

Rikard
Keymaster

Hey decastell,

Images are showing just fine on my end using ipad mini/chrome, could you try to clear your browser cache and reload a few times to see if that helps?

Thanks,
Rikard

September 19, 2015 at 5:22 am in reply to: Import of demo data / information about elements used to create page #505839

Rikard
Keymaster

Hi Sandra,

It’s done with a Grid Row element, here’s the shortcode for it:

Best regards,
Rikard

September 18, 2015 at 10:35 am in reply to: When I connect menu to the widget area, 2nd depth menu indicator(point) problem #505344

Rikard
Keymaster

Hi fco100,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 18, 2015 at 10:32 am in reply to: Mobile Menu Not Working #505340

Rikard
Keymaster

Hey Jason,

Could you try to disable all plugins to see if one of them is causing a conflict please?

Best regards,
Rikard

September 18, 2015 at 10:28 am in reply to: Changing Widget Font Size and Color #505339

Rikard
Keymaster

Hi bdm55,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

September 18, 2015 at 10:24 am in reply to: Custom CSS Help #505338

Rikard
Keymaster

Hi thegreatgeekyme,

You could try adding it to the bottom of your function.php file, but you will lose any customisation to that file once you update the theme, so I would really recommend you using a child theme. It’s easy to set up: http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/

Best regards,
Rikard

September 18, 2015 at 10:22 am in reply to: Parallax scrolling isn't working on iPhone #505337

Rikard
Keymaster

Hi,

I’m not sure but I wouldn’t think so, at least not in the near future, the feature is causing too many problems unfortunately.

Thanks,
Rikard

September 18, 2015 at 10:19 am in reply to: Conflict with "svg_painter" Causing Widget Problems #505335

Rikard
Keymaster

Hey JeeBar,

Thanks for sharing the solution, much appreciated!

Regards,
Rikard

September 18, 2015 at 10:16 am in reply to: Content disappears from Avia Layout Builder on Save/Update #505334

Rikard
Keymaster

Hey SmoovP,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

September 18, 2015 at 10:15 am in reply to: Text block in Avia Layout Builder disapears #505332
Rikard
Keymaster
Hi,

Could you try recreating the item in question to see if that helps? Also make sure to close any html tags properly, if not they can break the editor:
```
<stong>Bold text</strong>
```
Regards,
Rikard
September 18, 2015 at 10:10 am in reply to: Site issue with text alignment. #505330

Rikard
Keymaster

Hi,

Sorry for the late reply, whenever you reply to your thread it’s sent to the back of our support queue. Anyway, glad you got it fixed and please let us know if you should need any more help on the topic.

Best regards,
Rikard

September 18, 2015 at 10:08 am in reply to: 508 compliance #505329

Rikard
Keymaster

Hi JAMMAN,

I’ve never heard of that before, I’m guessing it about accessibility? Found this, not sure if it’s the correct one though: http://www.section508.gov/

Best regards,
Rikard

September 18, 2015 at 10:04 am in reply to: Unable to remove avia framework debug information #505327

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Regards,
Rikard

September 18, 2015 at 10:03 am in reply to: Issues customizing footer borders #505326
Rikard
Keymaster
Hey,

Please try the following instead:
```
#footer .container {
    border-top: 3px double #e2e3e4 !important;
    border-bottom: 1px solid #e2e3e4 !important;
}
```
Thanks,
Rikard
September 18, 2015 at 9:59 am in reply to: ava_main_header hook at bottom of #header_main? #505324
Rikard
Keymaster
Hi a,

Please try this one:
```
ava_after_main_container
```
Best regards,
Rikard
September 18, 2015 at 9:53 am in reply to: Contact Form Changing On It's Own #505318

Rikard
Keymaster

Hi jnightingale,

Could you try to delete and recreate the element to see if that helps?

Thanks,
Rikard

September 18, 2015 at 9:51 am in reply to: Layer Slider not showing after removing cache plugin #505316

Rikard
Keymaster

Hi,

No problem, glad you got it fixed :-)

Thanks,
Rikard

September 18, 2015 at 9:50 am in reply to: Unable to remove a thin grey line under a full-width slider… #505315
Rikard
Keymaster
Hey Jeff,

Please try the following in Quick CSS under Enfold–>General Styling:
```
#full_slider_1 {
    border-color: transparent !important;
}
```
Regards,
Rikard
September 18, 2015 at 9:43 am in reply to: Change menu button size #505306
Rikard
Keymaster
Hi,

Please try the following as well:
```
#menu-blue-stables li a {
    color: #80BFFF !important;
}
```
Best regards,
Rikard
September 18, 2015 at 9:39 am in reply to: regenerating thumbnails – wrong image sizes #505300

Rikard
Keymaster

Hi,

Glad we could help :-)

Regards,
Rikard

September 18, 2015 at 9:37 am in reply to: Show category image and description on all paginated pages #505299

Rikard
Keymaster

Hey Chad,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

September 18, 2015 at 9:36 am in reply to: Avia Layout Builder Not Loading in Admin of Page #505298

Rikard
Keymaster

Hi Reputation123,

Could you try to deactivate all plugins to see if one of them is causing a conflict? If not then please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Thanks,
Rikard

September 18, 2015 at 9:33 am in reply to: How to get spaces for paragraphs in text block #505297

Rikard
Keymaster

Hey unlimited1,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

September 18, 2015 at 7:23 am in reply to: Page in widget mod based on page id #505267
Rikard
Keymaster
Hi,

Please try this in Quick CSS to hide the title:
```
.page-id-4994 .title_container {
display:none !important;
}
```
Do you want to not display the whole header? If so try this as well:
```
.page-id-4994 #header {
display:none !important;
}
```
Best regards,
Rikard
September 18, 2015 at 7:14 am in reply to: Shopping cart is always showing on mobile, copyright text not fit on iPhone 5s #505265
Rikard
Keymaster
Hi frukts,

1. Please try the following in Quick CSS under Enfold–>General Styling to align the:
```
@media only screen and (max-width: 767px) {
strong.logo img {
    max-height: 80px !important;
}
}
```
Not sure if you want to hide the cart though?

2. I can’t see the issue on my end, could you please send a screenshot of what you are seeing on your end?

Regards,
Rikard
September 18, 2015 at 6:56 am in reply to: No sidebar with some layouts and fullwidth-button #505257

Rikard
Keymaster

Hi sbihl2,

I don’t think it goes away but it will be pushed to the bottom of the fullwidth item. Please edit the sidebar settings of the page in the Layout menu on the right hand side in the edit screen of the page. Please send us a temporary admin login if you should have problems editing the settings. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 18, 2015 at 6:53 am in reply to: Problem with the blog showing #505256

Rikard
Keymaster

Hey maschera,

I couldn’t see any links called News on the page you linked. Try to reset your permalink settings under Settings–>Permalinks. If you should still be having problems then please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

September 18, 2015 at 6:51 am in reply to: Need to know where to paste beacon tracking code from 3rd party #505254

Rikard
Keymaster

Hey,

You should be able to add it through the editor: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 86,371 through 86,400 (of 93,582 total)

← 1 2 3 … 2,879 2,880 2,881 … 3,118 3,119 3,120 →