Page 2871 – Support | Kriesi.at – Premium WordPress Themes

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September 25, 2015 at 8:35 am in reply to: Custom styles set in head #508803

Rikard
Keymaster

Hey,

Ok, please let us know if you get if fixed or if you should need any more help on the topic.

Regards,
Rikard

September 25, 2015 at 8:29 am in reply to: Button in "Header Phone Number/Extra Info" #508801
Rikard
Keymaster
Hi,

I added spans around the items, please add the following CSS to align the button:
```
#header .avia-button-wrap {
    position: absolute !important;
    top: 6px !important;
}
```
Thanks,
Rikard
September 25, 2015 at 8:15 am in reply to: Anchor Link Not Scrolling Smoothly #508796

Rikard
Keymaster

Hi,

Great, glad you got it fixed :-)

Cheers!
Rikard

September 25, 2015 at 8:13 am in reply to: Nested left menu bar #508795

Rikard
Keymaster

Hi,

There’s nothing like that by default in Enfold but maybe you could try a plugin like this? https://wordpress.org/plugins/nextend-accordion-menu/

Best regards,
Rikard

September 25, 2015 at 8:10 am in reply to: Problems keeping the columns in layout #508792

Rikard
Keymaster

Hi,

Could you try to disable all plugins to see if one is causing a conflict please?

Best regards,
Rikard

September 25, 2015 at 7:29 am in reply to: iPad drop down menu won't "tap-off" #508786

Rikard
Keymaster

Hi,

I checked your menu on ipad mini/chrome and yes, when clicking a parent it will show/hide the children attached to it but that is the default behaviour. Did you check the Hide Mobile Menu Submenu Items under Enfold–>Header–>Mobile Menu?

Thanks,
Rikard

September 25, 2015 at 7:21 am in reply to: Problems keeping the columns in layout #508785

Rikard
Keymaster

Hi,

I’m not sure why but when I comment out the URL and email that you have in the first columns it doesn’t break anymore. I’ll ask the rest of the team to have a look as well.

Thanks,
Rikard

September 25, 2015 at 6:33 am in reply to: WPML – Avia pagebuilder not working #508775

Rikard
Keymaster

Hi,

Could you try to disable all plugins except the WPML ones to see if there is a conflict somewhere?

Best regards,
Rikard

September 25, 2015 at 6:24 am in reply to: New Pages not responsive #508773

Rikard
Keymaster

Hi,

WordPress writes html for you when you use the bold button for instance, it will create <strong>Your bold text goes here, if you forget to close this using the bold button again, you end up with unclosed html markup and this is what we are asking you to be aware of.

Best regards,
Rikard

September 25, 2015 at 6:17 am in reply to: Double menu #508770
Rikard
Keymaster
Hey,

I’m guessing your problem is that using anchor links (#anchor) is not working from sub pages? Try adding the full url to you anchor under Appearance–>Menus to see if that helps:
```
http://yoursite.com/#anchor
```
Please send us a temporary admin login if you should have more problems. You can post the details in the Private Content section of your reply.

Thanks,
Rikard
September 25, 2015 at 6:12 am in reply to: wpml #508769

Rikard
Keymaster

Hi,

Did you make sure that you are using the same settings in both languages on the backend? You can change the language by hovering the language in the menu bar under the theme options.

Regards,
Rikard

September 25, 2015 at 5:54 am in reply to: Yoast SEO Breaks Site #508768

Rikard
Keymaster

Hi @lesargini, please open a new thread for your problems and we’ll help you there. Threads like these tend to get very messy and hard to keep track of if we are helping multiple users at the same time.

@shirtandsimple, did you try Basilis suggestion and did you have any luck with it?

Thanks,
Rikard

September 25, 2015 at 5:41 am in reply to: Woocommerce shopping cart widget buttons bug #508767

Rikard
Keymaster

Hi acbrent25,

That’s strange, did you do any CSS customisations to the site?

Regards,
Rikard

September 25, 2015 at 5:34 am in reply to: Possible Bug Report in the 'Photography Demo' #508765

Rikard
Keymaster

Hey,

The footer looks fine on the page you sent, did you manage to get it fixed? If not then please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

September 25, 2015 at 5:31 am in reply to: Add portfolio entries as submenu items #508763

Rikard
Keymaster

Hi,

1. You could try a plugin like WP Migrate DB when you move your site to a live server: https://wordpress.org/plugins/wp-migrate-db/

2. Working on localhost should not be any different than a live server, follow the instructions in the link Yigit sent and you should be able to get the memory increased.

3. I’m actually not sure what plugin Kriesi has used there but most Twitter plugin should be able to achieve the same thing.

Thanks,
Rikard

September 25, 2015 at 5:18 am in reply to: Coloured background section (text area or colour section) #508758

Rikard
Keymaster

Hi,

Great, we’ll leave the thread open if you should have any more questions or problems.

Best regards,
Rikard

September 25, 2015 at 5:16 am in reply to: Custom separator with icon on center and scroll on bottom of page issue #508756
Rikard
Keymaster
Hi,

Please try the following in Quick CSS:
```
hr-inner {
    width: 47.3% !important;
}

.hr-custom.hr-icon-yes .hr-inner {
    margin-left: 1% !important;
    margin-right: 1% !important;
}
```
Regards,
Rikard
- This reply was modified 10 years, 6 months ago by Rikard.
September 25, 2015 at 5:10 am in reply to: Colour section images being scaled up (related – GRID ROW RETINA issue) #508755

Rikard
Keymaster

Hey Ric,

There will always be some loss of image data since the image are set to cover the container area. Your example page gave me a 404, could you check please?

Regards,
Rikard

September 25, 2015 at 5:00 am in reply to: Can't save Enfold theme options #508750

Rikard
Keymaster

Hey aetios,

Not sure what’s going on there but your google analytics code is in the error message, could you try to remove the <script></script> tags to see if that helps?

Best regards,
Rikard

September 24, 2015 at 9:45 am in reply to: One part for Desktop one for mobile #508232
Rikard
Keymaster
Hey Simon,

Please try the following in Quick CSS:
```
@media only screen and (min-width: 768px) {
 #team {
display:block !important;
}
 #full_slider_1 {
display:none !important;
}
}

@media only screen and (max-width: 767px) {
 #team {
display:none !important;
}
 #full_slider_1 {
display:block !important;
}
}
```
Cheers!
Rikard
September 24, 2015 at 9:24 am in reply to: Tab title click event handlers #508224

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

September 24, 2015 at 9:23 am in reply to: Add transparency to menu drop down including mega menu #508221

Rikard
Keymaster

Hi,

I think you forgot to actually post the URL, could you try again so that we can have a look at the page please?

Best regards,
Rikard

September 24, 2015 at 9:21 am in reply to: Woo Commerce 'shop' page not displaying – error message contains 'port 80' #508220

Rikard
Keymaster

Hey studio3enfold,

Not sure what’s going on there, did you clone the page from local to live? Please try to disable all plugins except WooCommerce to see if something is causing a conflict.

Best regards,
Rikard

September 24, 2015 at 9:17 am in reply to: quick css for a vertical separator between 2 cols ? #508218

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

September 24, 2015 at 9:12 am in reply to: Load More button not working on mobile device #508213

Rikard
Keymaster

Hi JPOsteen,

Could you try to disable any plugins you might have active to see if one of them is causing a conflict please?

Thanks,
Rikard

September 24, 2015 at 9:07 am in reply to: Major WordPress Issues and Unsure if theme Related #508212

Rikard
Keymaster

Hi,

Glad we could help, please let us know if you should need any more help on the topic or if you get it fixed.

Best regards,
Rikard

September 24, 2015 at 9:04 am in reply to: My website is not formatting correctly on apple products. #508210
Rikard
Keymaster
Hi,

It looks like you are using an ipad to get that result? I checked on mine I get the same result as well, could you try to activate the mobile menu for that screen size as well to see if that helps? Please try the following in Quick CSS:
```
@media only screen and (max-width: 1024px) {
nav.main_menu {display:none !important;}
#advanced_menu_toggle, #advanced_menu_hide {display:block !important; }
}
```
Regards,
Rikard
- This reply was modified 10 years, 6 months ago by Rikard.
September 24, 2015 at 8:53 am in reply to: Items not adding to basket when not logged in #508205

Rikard
Keymaster

Hi,

Great, glad you got it fixed :-)

Best regards,
Rikard

September 24, 2015 at 8:40 am in reply to: Problem with Easy Slider and two third #508203

Rikard
Keymaster

Hi Dino,

Could you provide us with a link to the site in question so that we can take a closer look please? Also, please post a screenshot to highlight your problem.

Thanks,
Rikard

September 24, 2015 at 6:58 am in reply to: extra space and list elements added on save #508175

Rikard
Keymaster

Hi,

The issue you are describing was fixed in the latest version, 3.3.2. You are using 3.2.3, could you try updating please? If the automatic update is working then please try to do it manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 86,101 through 86,130 (of 93,513 total)

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