Page 2869 – Support | Kriesi.at – Premium WordPress Themes

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Posts
September 26, 2015 at 8:11 am in reply to: Single Blog Post – Full Width #509398

Rikard
Keymaster

Hey,

Great, glad you found the answer :-)

Best regards,
Rikard

September 26, 2015 at 8:10 am in reply to: Link from an image #509396

Rikard
Keymaster

Hi mips1000,

You can select to set the link manually in the Link Settings tab when editing the Image element.

Regards,
Rikard

September 26, 2015 at 8:08 am in reply to: The theme is different in other pages #509393

Rikard
Keymaster

Hi Brad,

Could you try to disable all plugins to see if you are having any conflicts or caching issues please?

Thanks,
Rikard

September 26, 2015 at 8:06 am in reply to: Masonry gallery as in online demo. #509391

Rikard
Keymaster

Hi Dbertelsen,

I’m not sure which demo or page you mean, could you try to “Remove Frame” in the top right hand corner or the screen from the link you posted and then going to the page/demo in questions, you can then get the direct link to it.

Best regards,
Rikard

September 26, 2015 at 7:42 am in reply to: Color Section in Avia shows up as a sidebar #509388

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Also please link directly to the page you are having trouble with and if possible a screenshot of the problem.

Best regards,
Rikard

September 26, 2015 at 7:38 am in reply to: Problems with Avia Builder and Widgets #509386

Rikard
Keymaster

Hi,

The builder is working fine on my end, could you try to hard refresh the page or empty your browser cache to see if that helps?

Thanks,
Rikard

September 26, 2015 at 7:35 am in reply to: Woocommerce Deactivate #509384

Rikard
Keymaster

Hi,

Glad you got it fixed :-)

Regards,
Rikard

September 26, 2015 at 7:34 am in reply to: Not displaying Featured image on single post as preview #509383
Rikard
Keymaster
Hi gunpowderboy,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.single-big a {
    pointer-events: none !important;
}
```
Best regards,
Rikard
September 26, 2015 at 7:32 am in reply to: Video Background #509382

Rikard
Keymaster

Hi,

Glad you found the answer and thanks for sharing :-)

Cheers!
Rikard

September 26, 2015 at 7:30 am in reply to: The default homepage is not switching #509381

Rikard
Keymaster

Hi Elliot,

We need a URL to login, could you post that as well please?

Regards,
Rikard

September 26, 2015 at 7:27 am in reply to: Catogory in masonry view #509380

Rikard
Keymaster

Hey pedronx,

I’m not sure I understand what you mean but please try the Masonry element, you can select to show different categories of posts with that.

Best regards,
Rikard

September 26, 2015 at 7:23 am in reply to: [Responsiveness] Background image not properly resizing #509378

Rikard
Keymaster

Hi,

Great, glad you got it fixed :-)

Best regards,
Rikard

September 26, 2015 at 7:22 am in reply to: Contact Form 7 Issues #509377

Rikard
Keymaster

Hey,

In what country are you located? The moderators are spread out all over the world so blocking everything outside your country might cause some problems. Also, I think you should try to contact your host or Contact Form 7 about the problems you are having since they would likely be better equipped to give you a solution.

Regards,
Rikard

September 26, 2015 at 7:16 am in reply to: Images not working/showing up in preview or on page (Enfold) #509372

Rikard
Keymaster

Hey,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 26, 2015 at 7:15 am in reply to: link hover color #509370

Rikard
Keymaster

Hi,

Great, glad you got it fixed :-)

Best regards,
Rikard

September 26, 2015 at 7:13 am in reply to: Blog: Magazine & Grid issues #509369

Rikard
Keymaster

Hey,

Thanks for the screenshot, so do you want to center all the content instead? Or float it to the right?

Thanks,
Rikard

September 26, 2015 at 7:07 am in reply to: Not showing title in blog post grid #509368

Rikard
Keymaster

Hi reddishpinkmedia,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 26, 2015 at 7:02 am in reply to: How do I remove the header leaving just the top bar? #509366

Rikard
Keymaster

Hey DigitalEssence,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

September 26, 2015 at 6:54 am in reply to: Layslider Menu on Smaller Screens #509363

Rikard
Keymaster

Hi,

Glad we could help :-)

Regards,
Rikard

September 26, 2015 at 6:53 am in reply to: Responsive Text on Buttons – less padding? #509362

Rikard
Keymaster

Hi,

Could you post a mock-up or screenshot of how you want it to look please?

Regards,
Rikard

September 26, 2015 at 6:45 am in reply to: Post slider conflict with Event Calendar Pro #509361

Rikard
Keymaster

Hi,

What happens if you deactivate all other plugins? Also, on what page are you using the post slider?

Thanks,
Rikard

September 26, 2015 at 6:40 am in reply to: Setting menu style #509360
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.av-subheading {
background-color:red !important;
}
```
Thanks,
Rikard
September 26, 2015 at 6:38 am in reply to: coments,social links,post recommendation missing when using Avia Layout architek #509359

Rikard
Keymaster

Hey,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

September 26, 2015 at 6:34 am in reply to: Enfold Avia Editor Stuck in Endless Loop – Second Time Trying to Get Support #509358

Rikard
Keymaster

Hi MA09633,

Sorry about that, reading the other thread I think Basilis thought that it was you who got your problems fixed. That one of the problems with other users being able to write in threads, we’re working on a new support system to avoid that in the future though.

So where are you with your problem now? I think the best advice I could give you is to try to recreate the page once again and make sure to not use any html markup which could break the builder.

Thanks,
Rikard

September 26, 2015 at 6:29 am in reply to: Button in "Header Phone Number/Extra Info" #509357
Rikard
Keymaster
Hi,

I added the following as well:
```
.phone-info {
    min-width: 250px !important;
}
```
Please review your site now.

Best regards,
Rikard
September 26, 2015 at 6:06 am in reply to: Pages have different width #509354

Rikard
Keymaster

Hi Daniela,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

September 26, 2015 at 6:03 am in reply to: Not responsive in tablet: Mobile and left sidebar menus appear at the same time #509352

Rikard
Keymaster

Hey,

Great, glad we could help :-)

Regards,
Rikard

September 26, 2015 at 6:02 am in reply to: Problems keeping the columns in layout #509350

Rikard
Keymaster

Hi,

Great, glad you found the problem :-)

Regards,
Rikard

September 26, 2015 at 5:59 am in reply to: All of the content on my page gets deleted if i make any edit to any block!! :( #509349

Rikard
Keymaster

Hey,

It depends on your browser, try searching for “how to clear cache *name of your browser*”

Regards,
Rikard

September 25, 2015 at 11:23 am in reply to: Advanced Layout Editor not working #508915

Rikard
Keymaster

Hi,

Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 86,041 through 86,070 (of 93,513 total)

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