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Hi,
I can see all the content fine on my end, I added a textblock to the end of the page as well and it’s showing immediately, could you try to clear your browser cache and reload a few times to see if that helps?
Best regards,
RikardOctober 9, 2015 at 5:56 am in reply to: 'Masonry Gallery' & 'Portfolio Grid' Image Hover Effects #516150Hi,
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Thanks,
RikardHey jayceepho,
I couldn’t see a full width button in your link, did you remove it? Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardOctober 9, 2015 at 5:48 am in reply to: Header image – where to replace? ..In 'Startup Demo' – green image… #516146Hi linapugsley,
Select to edit the front page then edit the first Color Section element, you can change the background in the Section Background tab.
Best regards,
RikardHi Matt,
We’ll need admin access to check the back-end, you can post the details here in the Private Content section of your reply. The details will only be available to the administrators. You can use your own email if you are creating a temporary account, we only need the username and password to be able to log in.
Regards,
RikardOctober 9, 2015 at 4:53 am in reply to: non-existent page /apple-touch-icon.png /browserconfig.xml #516132Hi,
Sorry for the late reply. I’m not sure where you are getting these error messages? I checked both the front- and back-end of your installation but I couldn’t see anything like the error message you pasted. Could you try to explain a bit further please?
Best regards,
RikardHi Jay,
Sorry for the late reply, I tried your step-by-step but I didn’t get any error messages anywhere. Did you increase the memory limit or did you get it fixed some other way?
Best regards,
RikardHi ghrahams,
Sorry for the late reply. Your site is not loading on my end, did you move or remove it?
Regards,
RikardHi soifran,
Please try the following in Quick CSS to hide the preview image on your support site:
.home .small-preview { display:none !important; }I couldn’t find any author images though, do you have a direct link?
Cheers!
RikardHi,
Looks like it’s the box shadow CSS which is causing it, please try the following in Quick CSS to see if that helps:
.postid-52 input[type="text"]:focus { box-shadow: none !important; }Regards,
RikardHi,
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Best regards,
RikardHey endoradigital,
Not sure if that’s possible or not but send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Thanks,
RikardHi LifeIsNow001,
Not sure why that is happening, could you try to deactivate all plugins you might have active to see if one of them is causing a conflict? Also, did you do any customisation to the theme? Please send us a temporary admin login so that we can have a closer look if you should have any further problems. You can post the details in the Private Content section of your reply.
Regards,
RikardHi tixxpff,
As long as they are used with the theme itself you should be alright to use them in your own sliders.
Thanks,
RikardOctober 8, 2015 at 9:00 am in reply to: Suggestions for "prices from €XX" badge and placement #515628Hi,
An option would be to add a widget to the header and add the image/info there? http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/. We can help you out with styling once you’ve added it.
Best regards,
RikardHi brentd99,
Please try the following in Quick CSS under Enfold–>General Styling:
td { word-wrap: break-word !important; }Thanks,
RikardHey carosch,
I’m not 100% sure I understand what you mean by that, could you try to explain a bit further? Also please link to the site in question so that we can have a closer look.
Regards,
RikardHi,
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Best regards,
RikardHi tamaralounge,
Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Regards,
RikardHi jasaunders,
Try adding your picture to your Gravatar account: https://en.gravatar.com/
Best regards,
RikardHi,
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Glad you got it working. Please let us know if you should need any more help on the topic.
Best regards,
RikardHey Wootsh,
I’m not sure what areas you are referring to, could you take screenshot and post them here to highlight what you are trying to do please? If you are looking to have full width elements with a custom background colour you can use the Color Section element from the Layout Builder.
Thanks,
RikardHi simog72,
Could you provide us with a link to the site in question so that we can take a closer look please? And if possible a screenshot highlighting the issue as well.
Thanks,
RikardOctober 8, 2015 at 8:30 am in reply to: Featured Image Appearing in Blog – Not Appearing on Linked or Facebook Posts #515610Hey candeos,
Did you try using a plugin like Yoast SEO to specify an image for social media? If you should have further problem then please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Regards,
RikardHey dropios,
You would most likely need custom CSS/JavaScript to do that yes but send us a link to your site and we’ll have a look if there’s something we can help you out with.
Regards,
RikardHey Saritedri,
Did you try pasting it in a code block on the page in question? Please post the code you are trying to use if you should have any further problems.
Best regards,
RikardHi,
It’s working fine on my end using Chrome/Iphone 4. On what browser/device are you getting this problem?
Thanks,
RikardHi @emukhala,
Not sure what you are having problems with, importing demo data or adding the slider? Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
Rikard -
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