Page 2819 – Support | Kriesi.at – Premium WordPress Themes

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November 9, 2015 at 8:44 am in reply to: Add Widget areas to Header #532410

Rikard
Keymaster

Hi,

Glad we could help :-)

Cheers!
Rikard

November 9, 2015 at 8:43 am in reply to: Can Templates saved in the Advanced Layout Editor be edited? #532409

Rikard
Keymaster

Hi Darryl,

Resaving would be the way to go, yes :)

Thanks,
Rikard

November 9, 2015 at 8:42 am in reply to: Sidebar displaying underneath #532408

Rikard
Keymaster

Hi,

If you have made any changes to the core file in the theme itself then yes, they will be overwritten. You might want to consider using a child theme since the version you are using might not be compatible with newer version of WordPress in a few months: http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/

Thanks,
Rikard

November 9, 2015 at 8:39 am in reply to: Debug mode no longer displays after theme update #532407

Rikard
Keymaster

Hey janicenisha,

It seems to be working just fine on my end, I can see the shortcode under the builder window. Could you try to clear your browser cache and reload a few times to see if that helps please?

Best regards,
Rikard

November 9, 2015 at 8:35 am in reply to: Can't use Advanced Layout Editor #532406

Rikard
Keymaster

Hi Lars,

I checked both posts and pages using Chrome and I had no problems displaying the Layout Builder, please make sure that you don’t have any plugins active in your browser which might cause problems.

Thanks,
Rikard

November 9, 2015 at 8:31 am in reply to: Featured Image Question #532405

Rikard
Keymaster

Hi Ken,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

November 9, 2015 at 8:28 am in reply to: Enfold Mailchimp not working – also message not shown after submission #532404

Rikard
Keymaster

Hi @None,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

November 9, 2015 at 8:27 am in reply to: Latest theme update breaks main menu styling #532403

Rikard
Keymaster

Hi tremblayly,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

November 9, 2015 at 8:26 am in reply to: Forward a page to a other page #532402

Rikard
Keymaster

Hi,

Maybe you could try a redirect plugin? I’m not sure but it might be able for you to set the time before redirecting.

Regards,
Rikard

November 9, 2015 at 8:13 am in reply to: Insert tag on to activate webfont #532400
Rikard
Keymaster
Hi,

Please try the following in your child themes functions.php
```
function custom_css_header(){ ?>
<link href="//cloud.webtype.com/css/8e2b7b90-a01a-496e-93d3-11bb4fcd00ca.css" rel="stylesheet" type="text/css" />
<?php
}
add_action('wp_head', 'custom_css_header');
```
Regards,
Rikard
November 9, 2015 at 8:08 am in reply to: Remove sidebar from category archives #532398

Rikard
Keymaster

Hi,

No problem, glad you found a solution :-)

Best regards,
Rikard

November 9, 2015 at 8:08 am in reply to: Styling options not working on site #532397

Rikard
Keymaster

Hi Maria,

I’m not sure I understand what you mean by the green colour, where is that displayed and what would you like to change it to?

Thanks,
Rikard

November 9, 2015 at 6:37 am in reply to: Sub-menu running of screen/page #532372

Rikard
Keymaster

Hey stanbrid,

I couldn’t find any links reading Legal? Could you link directly to the page where we can see the error please?

Best regards,
Rikard

November 9, 2015 at 6:35 am in reply to: Tabs shifting showing wrong images from different tab in ligthbox #532370

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Regards,
Rikard

November 9, 2015 at 6:31 am in reply to: Google Map not working anymore #532368

Rikard
Keymaster

Hey Andrea,

I get an empty page with a lone link saying Scroll to top? Not sure if that is how it’s supposed to be but please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

November 9, 2015 at 6:29 am in reply to: Social Share Buttons not working on Avia post – appearing and disappearing #532367

Rikard
Keymaster

Hi dominiquehurley,

It looks like that is coming from your Sharedaddy plugin, we can’t really say what’s wrong with that since it’s a third party plugin.

Best regards,
Rikard

November 9, 2015 at 6:27 am in reply to: Content Doesn't Always Save and/or Show In The Elements I'm Editing #532366

Rikard
Keymaster

Hey harrystam,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

November 9, 2015 at 6:26 am in reply to: LayerSlider Update #532364

Rikard
Keymaster

Hi,

There’s always going to be a slight ‘delay’ in versions when it’s bundled with the theme since when developing we use one version and during the time of development new version will come out, so by the time our updates are out it’s already ‘old’. There’s not much we can do about it unfortunately unless you want to buy the plugin itself and update as you see fit.

Regards,
Rikard

November 9, 2015 at 6:20 am in reply to: Product Slider Issue #532360

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 9, 2015 at 6:18 am in reply to: HTTP error when uploading media files #532358

Rikard
Keymaster

Hi,

Please try it at the very top of the file to see if it works.

Best regards,
Rikard

November 9, 2015 at 6:15 am in reply to: as I can use these dividers tympanus #532354

Rikard
Keymaster

Hi,

I’m not sure I understand what you are trying to do, could you try to explain a bit further please?

Best regards,
Rikard

November 9, 2015 at 6:14 am in reply to: MailChimp ALB form not displaying #532353

Rikard
Keymaster

Hi kstillwell,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

November 9, 2015 at 6:10 am in reply to: Full width slider only responds partially as browser window is widened #532348

Rikard
Keymaster

Hi,

Glad you got it fixed :-)

Best regards,
Rikard

November 9, 2015 at 6:09 am in reply to: Mailchimp Newsletter Widget ("friend" label appears?) #532347

Rikard
Keymaster

Hi,

Ok, could you create a page where we can see the issue please?

Regards,
Rikard

November 9, 2015 at 6:08 am in reply to: Fullwidth Easy Slider (Video Header) not working right for mobile iPhone. #532346

Rikard
Keymaster

Hey SpicyRed,

It’s not an issue, autoplay is disabled on mobile devices due to manufacturer restrictions as well as possible roaming rates for users.

Thanks,
Rikard

November 9, 2015 at 6:05 am in reply to: Masonry Gallery loses alignment after 1600px width #532345

Rikard
Keymaster

Hi Chris,

I think Ismael is referring to the actual image, could you try that please?

Best regards,
Rikard

November 9, 2015 at 6:03 am in reply to: Product slider …doesn't slides #532344

Rikard
Keymaster

Hi,

The demo slider is working as expected on my end and the slider on your front page seems to only have 3 items? I tried logging in to verify but the login page gave empty responses so I couldn’t check, it might just be something temporary.

Best regards,
Rikard

November 9, 2015 at 5:57 am in reply to: Sidebar Background Color #532341

Rikard
Keymaster

Hey lock255,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

November 9, 2015 at 5:55 am in reply to: HomePage content not appearing #532340

Rikard
Keymaster

Hi ljack131,

Your front page is displaying fine on my end, could you try to clear your browser cache and reload a few times to see if that helps?

Thanks,
Rikard

November 9, 2015 at 5:53 am in reply to: Question on navigation bar #532339

Rikard
Keymaster

Hi,

Bumping has the opposite effect on this forum so please try not to do that. I’m not sure I understand you last question, could you try to explain a bit further please?

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 84,541 through 84,570 (of 93,523 total)

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