Page 2772 – Support | Kriesi.at – Premium WordPress Themes

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December 22, 2015 at 7:14 am in reply to: Updates not available #556355

Rikard
Keymaster

Hi,

Thanks for the details but we will need a URL as well, please post that too.

Thanks,
Rikard

December 22, 2015 at 7:12 am in reply to: Decrease space #556354

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

December 22, 2015 at 6:42 am in reply to: Custom Fonts #556350

Rikard
Keymaster

Hi,

The single quotes had been messed up in your code, I’ve changed it and it’s working now.

Regards,
Rikard

December 22, 2015 at 6:35 am in reply to: Sidebar Menu #556349

Rikard
Keymaster

Hi,

I think you might need a plugin for what you are trying to achieve, maybe this will work out for you? https://wordpress.org/plugins/nextend-accordion-menu/

Regards,
Rikard

December 22, 2015 at 6:33 am in reply to: Page section colour schemes #556348

Rikard
Keymaster

Hi,

Targeting the category with your CSS sound like a good approach. Like Elliott said I don’t think there’s an easier solution than to add the required CSS.

Regards,
Rikard

December 22, 2015 at 6:29 am in reply to: Load more button loads unselected categories! #556347

Rikard
Keymaster

Hey Krissie,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

December 22, 2015 at 6:26 am in reply to: Issue with Avia builder in the Enfold update #556346

Rikard
Keymaster

Hi,

Thanks for the details but we will need a URL as well. You could try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

December 22, 2015 at 5:55 am in reply to: Grid View blog – Featured images not fitting/scaling-down to grid thumbnails #556342

Rikard
Keymaster

Hi,

I wasn’t able to verify if the login details work or not since the regular WordPress login pages are not working, please post a link to the login page as well.

Regards,
Rikard

December 22, 2015 at 5:51 am in reply to: Equal height for 3 Columns #556339

Rikard
Keymaster

Hi,

I might be missing something here but they look identical on my end? Screenshot in private.

Thanks,
Rikard

December 22, 2015 at 5:46 am in reply to: Builder Problems with 3.4.7 / WP 4.4 #556336

Rikard
Keymaster

Hi David,

So you got the problem fixed? I would think it was just a temporary error. If not then please link to the site in question so that we can take a closer look.

Thanks,
Rikard

December 22, 2015 at 5:40 am in reply to: multisite share media #556335

Rikard
Keymaster

Hi,

I’m not sure but you could make a feature request for it here: https://kriesi.at/support/enfold-feature-requests/

Thanks,
Rikard

December 22, 2015 at 5:36 am in reply to: Insert template above content instead of below in Enfold #556334

Rikard
Keymaster

Hi,

You can enable debug mode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ in order to see shortcode, then copy/paste the shortcode where ever you like.

Best regards,
Rikard

December 22, 2015 at 5:28 am in reply to: Any Option to show a "post view counter" in enfold? #556330

Rikard
Keymaster

Hi,

There is no built in functionality to achieve that in the theme unfortunately and creating it would take a lot of time and would be considered custom work. If you would like to hire a freelancer to help you out we recommend Codeable.

Thanks,
Rikard

December 22, 2015 at 5:25 am in reply to: enfold full width slider disappears after one round #556329
Rikard
Keymaster
Hi,

I couldn’t see the problem you are describing but please provide us with a temporary admin login so that we can take a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard
- This reply was modified 10 years, 3 months ago by Rikard.
December 22, 2015 at 5:19 am in reply to: SEO improvement fullscreen slider #556327

Rikard
Keymaster

Hey DavyE,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

December 22, 2015 at 5:16 am in reply to: Icon Missing #556326

Rikard
Keymaster

Hi,

You are getting the following error on the page (in private), I’m guessing you have to serve the font file from http://www.domain instead of domain.

Best regards,
Rikard

December 22, 2015 at 5:13 am in reply to: Images not showing after upgrade #556325

Rikard
Keymaster

Hi,

You are getting several errors related to https on your page (in private)

You will need to fix the URL for the images to that the request the image from https.

Thanks,
Rikard

December 22, 2015 at 5:06 am in reply to: Enfold update #556324

Rikard
Keymaster

Hi,

I tried logging in but the details don’t seem to work, could you check please?

Regards,
Rikard

December 21, 2015 at 10:08 am in reply to: Fontello icon disappears in WPML multi-sites #555832

Rikard
Keymaster

Hi,

Great, glad you got it fixed :-)

Cheers!
Rikard

December 21, 2015 at 10:05 am in reply to: Vorlage / Seite exportieren #555830

Rikard
Keymaster

Hi,

Glad we could help :-)

Cheers!
Rikard

December 21, 2015 at 10:02 am in reply to: Any Option to show a "post view counter" in enfold? #555828

Rikard
Keymaster

Hi kultblendecom,

I’m not a 100% sure but I think you should be able to do that with this plugin: https://wordpress.org/plugins/yet-another-related-posts-plugin/

Thanks,
Rikard

December 21, 2015 at 9:59 am in reply to: Help! Responsiveness Formatting Issues #555827

Rikard
Keymaster

Hi Bernie,

Great, glad you found a solution for your problem :-)

Cheers!
Rikard

December 21, 2015 at 9:50 am in reply to: Forms not working – Tried all current solutions #555824

Rikard
Keymaster

Hi Cacher,

Glad it started working again, we’ll leave this thread open in case you should have any further problems.

Regards,
Rikard

December 21, 2015 at 9:49 am in reply to: Small Bar Above Main Menu is cutting off #555823

Rikard
Keymaster

Hi,

Glad we could help :-)

Best regards,
Rikard

December 21, 2015 at 9:44 am in reply to: API Update broken.. Stuck at 3.3 #555821

Rikard
Keymaster

Hi Peter,

Could you try removing WordPress transients using this plugin to see if that helps? https://wordpress.org/plugins/artiss-transient-cleaner/

We’re still not in the clear as to what the official word from Envato is concerning support so it’s nothing you have to worry about at this point. And it’s only for support, not for the theme. Updates will still be available for you for the theme.

Thanks,
Rikard

December 21, 2015 at 9:20 am in reply to: Adjust caption size? #555817
Rikard
Keymaster
Hi,

Please try the following CSS as well:
```
@media only screen and (max-width: 767px) {
.avia-caption-content.av_inherit_color {
    width: auto !important;
}
}
```
Regards,
Rikard
December 21, 2015 at 9:15 am in reply to: Grid View blog – Featured images not fitting/scaling-down to grid thumbnails #555816

Rikard
Keymaster

Hi,

I can’t see any login details in your last reply, please post the correct ones in the Private Content area of your reply.

Best regards,
Rikard

December 21, 2015 at 9:13 am in reply to: contact form #555815

Rikard
Keymaster

Hi,

You could try to copy the form’s shortcode into whatever element you would like it in. Please follow this in order to active debug mode to be able to see the shortcode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Thanks,
Rikard

December 21, 2015 at 9:10 am in reply to: Updates not available #555814

Rikard
Keymaster

Hi strengthcoaching,

Try clearing WordPress transients using the following plugin: https://wordpress.org/plugins/artiss-transient-cleaner/

If that doesn’t help then please send us login details in private so that we can have a closer look.

Best regards,
Rikard

December 21, 2015 at 9:09 am in reply to: Single line with a '>' letter above the header. (boxed layout) #555812

Rikard
Keymaster

Hi Bjørn,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard
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Posts

Viewing 30 posts - 83,131 through 83,160 (of 93,534 total)

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