Page 2769 – Support | Kriesi.at – Premium WordPress Themes

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December 27, 2015 at 8:51 am in reply to: Masonry Gallery Load More Button #557577

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Best regards,
Rikard

December 27, 2015 at 8:47 am in reply to: Builder Debug #557576

Rikard
Keymaster

Hi lamenezes,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

December 27, 2015 at 8:45 am in reply to: mobile menu animations #557575

Rikard
Keymaster

Hi digitalammo,

Not sure what you mean by alternate navigation? Please link you the site in question and try to explain a bit further what you are looking to achieve.

Thanks,
Rikard

December 27, 2015 at 8:43 am in reply to: Change CSS on CAPTHCHA Equation #557574

Rikard
Keymaster

Hi,

Great, glad you got it fixed :-)

Cheers!
Rikard

December 27, 2015 at 8:42 am in reply to: Designcrash after update to 3.4.7 #557573

Rikard
Keymaster

Hi,

I couldn’t see anything obviously wrong with your site, could you try to explain a bit further as to what problems you are having?

Thanks,
Rikard

December 27, 2015 at 8:40 am in reply to: All pages blank in editor after theme update #557572

Rikard
Keymaster

Hi @icebergcomputers,

Could you try deactivating all plugins to see if one of them is causing a conflict? If that doesn’t work then you could try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

December 27, 2015 at 8:35 am in reply to: Main Menu not visible until scrolling down #557569
Rikard
Keymaster
Hi,

You can control the header behaviour in the Layout menu to the right on the edit screen of the page.

Please try the following in Quick CSS under Enfold–>General Styling to remove the line in the header:
```
#header_meta {
    border-bottom: 0px solid rgba(255,255,255,0.25);
}
```
Regards,
Rikard
December 27, 2015 at 8:30 am in reply to: remove preloader – keep custom logo #557568

Rikard
Keymaster

Hey digitalammo,

Did you try unchecking the Page Preloading option in the theme options?

Regards,
Rikard

December 27, 2015 at 8:28 am in reply to: Problem Tablet Navigation #557567
Rikard
Keymaster
Hi Tom,

Please try the following in Quick CSS under Enfold–>General Styling:
```
@media only screen and (max-width: 1160px) {
nav.main_menu {display:none !important;}
#advanced_menu_toggle, #advanced_menu_hide {display:block !important; }
}
```
Thanks,
Rikard
December 27, 2015 at 8:23 am in reply to: Single column portfolio grid #557566

Rikard
Keymaster

Hey Richard,

That page looks a bit strange in general, did you make any changes at all to the theme? Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

December 27, 2015 at 7:34 am in reply to: Mobile Menu/Header Transparency Effect #557564

Rikard
Keymaster

Hi @DerNeumi,

Could you provide us with a link to the site in question so that we can take a closer look please? Also try to be as specific as possible as to what you are trying to achieve.

Best regards,
Rikard

December 27, 2015 at 7:31 am in reply to: "Share this entry" missing from blog posts. #557563

Rikard
Keymaster

Hi,

A post published using the Avia Layout Builder will not contain the regular elements such as sharing etc, it will act like a page and this is the default behaviour. You will have to add these elements manually if you wish to continue using the builder for posts. If you are experiencing something other that this behaviour then please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

December 27, 2015 at 7:28 am in reply to: Removing certain data from blog posts #557562
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.slide-meta-comments, .slide-meta-del {
display:none !important;
}
```
Thanks,
Rikard
December 27, 2015 at 7:24 am in reply to: Border around media element "video" #557561

Rikard
Keymaster

Hi,

I couldn’t find any videos on your news page? On this page (private), could you try adding the video with the video element to see if that works better?

Cheers!
Rikard

December 27, 2015 at 7:03 am in reply to: Moving servers #557560

Rikard
Keymaster

Hi,

I’m guessing something went wrong during the move, could you try to move it again to see if that helps?

Regards,
Rikard

December 27, 2015 at 6:58 am in reply to: Featured products in products slider #557559

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

December 27, 2015 at 6:46 am in reply to: Images rotating sideways on iOS #557556

Rikard
Keymaster

Hi noccomcl,

I couldn’t see anything like that on my end using ipad mini/safari, could you post a screenshot of the problem and in what browser you are getting it please?

Regards,
Rikard

December 27, 2015 at 6:42 am in reply to: Portfolio Grid Mobile Image Overlay #557555

Rikard
Keymaster

Hey levlaneadvertising,

I’m not sure I understand what you mean since the text is only visible on hover and there’s no hover on mobile, could you try to explain a bit further please?

Thanks,
Rikard

December 27, 2015 at 6:38 am in reply to: aspect ratio of pictures not recognizes #557554

Rikard
Keymaster

Hey awening,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

December 27, 2015 at 6:33 am in reply to: Accordion Slider error on iPad (site keeps reloading) #557553

Rikard
Keymaster

Hey Chris,

I’m guessing that happens because of lack of memory, could you try optimising images on the page to see if that helps (as small as possible and compressed)?

Best regards,
Rikard

December 27, 2015 at 6:15 am in reply to: Fatal error: Call to undefined function avia_markup_helper() in …. #557552

Rikard
Keymaster

Hi,

Was it a problem with W3 Total Cache? If so, did you manage to get your problems fixed? Please let us know if you should need any more help on the topic.

Thanks,
Rikard

December 27, 2015 at 6:14 am in reply to: Adding parent page to page sidebar navigation #557551

Rikard
Keymaster

Hi,

Your menu items are bold already so adding any kind of CSS won’t do much unfortunately.

Thanks,
Rikard

December 27, 2015 at 6:02 am in reply to: Change main navigation location #557549

Rikard
Keymaster

Hi,

I couldn’t see a header widget on the page you linked to previously? We need to inspect the elements in order to give you custom CSS to use.

Regards,
Rikard

December 27, 2015 at 6:00 am in reply to: Small Bar Above Header #557548

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

December 27, 2015 at 5:59 am in reply to: Changelogs | Are files that receive changes always listed in Changelog #557547

Rikard
Keymaster

Hi,

Exactly what is not being applied to your child theme? Please try to be as specific as possible. Send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

December 27, 2015 at 5:56 am in reply to: Error Messages on WPEngine after recent updates #557546

Rikard
Keymaster

Hi,

Where are you seeing these errors? What errors are you experiencing from them?

Thanks,
Rikard

December 27, 2015 at 5:54 am in reply to: ERR_TOO_MANY_REDIRECTS #557545

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

December 24, 2015 at 8:06 am in reply to: Thin line under Color section #557383

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

December 24, 2015 at 8:04 am in reply to: SEO improvement fullscreen slider #557382

Rikard
Keymaster

Hi @brandpirate,

Please start a thread next time, please link to your site as well.

Best regards,
Rikard

December 24, 2015 at 8:03 am in reply to: Browser support on mobile devices #557381

Rikard
Keymaster

Hi Toolkit,

Could you try to update to the latest version of the theme, 3.4.7, to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 83,041 through 83,070 (of 93,538 total)

← 1 2 3 … 2,768 2,769 2,770 … 3,116 3,117 3,118 →