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January 17, 2016 at 5:39 am in reply to: Masonry Gallery loading problem #566727

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Cheers!
Rikard

January 17, 2016 at 5:36 am in reply to: Trouble with Avia Layout Architekt #566724

Rikard
Keymaster

Hi,

I followed the steps you previously wrote and there was nothing disappearing so yes, a video of the problem might help us understand better.

Best regards,
Rikard

January 17, 2016 at 5:29 am in reply to: Hide sidebar on all portfolio posts #566720

Rikard
Keymaster

Hi,

I’m not sure but send us a link to the site in question and we’ll have a closer look, I think your safest bet would be to do it manually though.

Best regards,
Rikard

January 17, 2016 at 5:27 am in reply to: Color Section Background image not responsive #566717

Rikard
Keymaster

Hi,

You are setting the height of one of the div’s inside the color section to 600 pixels making it look like that, could you try setting the preferred height to the color section instead? If you can’t work it out then please post admin login details in private.

thanks,
Rikard

January 17, 2016 at 5:22 am in reply to: ALB Excerpt length bug? #566715

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Best regards,
Rikard

January 17, 2016 at 5:21 am in reply to: Slow site #566714

Rikard
Keymaster

Hi,

Here are a few plugins you could try:

GZip Ninja Speed Compression:
https://wordpress.org/plugins/gzip-ninja-speed-compression/
WP Smush:
https://wordpress.org/plugins/wp-smushit/
W3 Total cache:
https://wordpress.org/plugins/w3-total-cache/
BWP Minify:
https://wordpress.org/plugins/bwp-minify/

Best regards,
Rikard

January 17, 2016 at 5:19 am in reply to: What is the heading styling precedence? #566713

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Thanks,
Rikard

January 17, 2016 at 5:18 am in reply to: Problem with LayerSlider #566712

Rikard
Keymaster

Hi Jean,

I’m sorry about your problems but the login is simply not working, please see the details I’m using in private.

Regards,
Rikard

January 17, 2016 at 5:14 am in reply to: Title bar as a divider #566711
Rikard
Keymaster
Hi,

Please try adding this to Quick CSS and adjust the values to your liking:
```
#top .title_container .container {
    padding-top: 10px !important;
    padding-bottom: 10px !important;
    min-height: 56px !important;
}
```
You can upload screenshots to services like imgur.com or similar and then link to them here.

Best regards,
Rikard
January 17, 2016 at 5:04 am in reply to: Import Demo not listed for import #566707

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

January 17, 2016 at 5:03 am in reply to: Problem recreating Construction Demo homepage #566706

Rikard
Keymaster

Hi gfxdesignstudio,

I’m not sure how to view the actual page, every link takes me to the Under Construction page?

Thanks,
Rikard

January 17, 2016 at 4:59 am in reply to: Remove container padding only on menu #566705
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
#header .container {
    padding: 0px 0px !important;
}
```
Best regards,
Rikard
January 16, 2016 at 6:56 am in reply to: Full Width Easy Slider Not Fully Responsive on Mobile #566470
Rikard
Keymaster
Hi,

What sizes are you trying to target exactly? The media query you posted looks to only target very small screens? Please try to explain a bit further and include an admin login in private as well. You’re missing a semi-colon in your code by the way:
```
.container.caption_container {
height: 150px;
}
```
You might want to try the important statement as well to override current settings:
```
.container.caption_container {
height: 150px !important;
}
```
Best regards,
Rikard
January 16, 2016 at 6:51 am in reply to: Website blank #566469

Rikard
Keymaster

Hi,

Not sure if you can access the backend or not? If you can then please send us a temporary admin login so that we can have a closer look. If not then please include FTP details instead. You can post the details in the Private Content section of your reply.

Regards,
Rikard

January 16, 2016 at 6:49 am in reply to: main navigation in being responsive #566467

Rikard
Keymaster

Hi Ron,

Great, glad we could help :-)

Regards,
Rikard

January 16, 2016 at 6:48 am in reply to: Video settings in Color section element #566466

Rikard
Keymaster

Hi,

I’m not sure if that will work in a color section but send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

January 16, 2016 at 6:45 am in reply to: installed new version (3.4.7) and pages are blank #566465

Rikard
Keymaster

Hi,

Login details are not working anymore, please check. If you can see it in one browser and not another it’s due to caching, please try to clear your browser cache and reload a few times.

Best regards,
Rikard

January 16, 2016 at 6:38 am in reply to: Content erased when saving a portfolio item #566463

Rikard
Keymaster

Hi Fiorilla,

I couldn’t see anything wrong with that post, what exactly are you trying to do when the problem happens? You should probably try to save a bit more often to be sure that nothing breaks.

Regards,
Rikard

January 16, 2016 at 6:30 am in reply to: Layer slider not saving changes #566461
Rikard
Keymaster
Hi,

You are getting a 404 (not found) error on this file (private)

Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard
- This reply was modified 10 years, 2 months ago by Rikard.
January 16, 2016 at 6:26 am in reply to: Background Link Image #566460

Rikard
Keymaster

Hey acushlasa,

I’m not sure what you mean by that, it looks like you are using parallax already? Please try to explain a bit further.

Best regards,
Rikard

January 16, 2016 at 6:18 am in reply to: Avia Layout Builder/Architect not loading anymore #566458

Rikard
Keymaster

Hi,

You most likely need to increase the memory allocated to PHP: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP. If you want access to the backend again then please navigate to your plugin folder via FTP and rename it to something other that plugins.

Thanks,
Rikard

January 16, 2016 at 6:12 am in reply to: Portfolio item categories appear in postslider by update to 3.4.7 #566457
Rikard
Keymaster
Hey Carsten,

Please try the following in Quick CSS under Enfold–>General Styling:
```
span.blog-categories {
display:none !important;
}
```
Make sure that you are running a child theme to not lose your customisations on updates: http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/

Thanks,
Rikard
January 16, 2016 at 6:06 am in reply to: Contact Form on Product Pages do not Redirect on Submit #566456

Rikard
Keymaster

Hi emeraldwave,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

January 16, 2016 at 6:02 am in reply to: Problem with LayerSlider #566455

Rikard
Keymaster

Hi,

The login details are still not working unfortunately, could you check them please?

Thanks,
Rikard

January 16, 2016 at 5:58 am in reply to: hide category / date / comments #566454

Rikard
Keymaster

Hi,

Glad we could help :-)

Cheers!
Rikard

January 16, 2016 at 5:57 am in reply to: Mobile menu error #566453

Rikard
Keymaster

Hi,

Your site seems to be down, I’m not sure if it’s only something temporary but please check and get back to us when it’s back up again. I checked with http://www.downforeveryoneorjustme.com/

Best regards,
Rikard

January 16, 2016 at 5:54 am in reply to: Open menu in new tab #566452

Rikard
Keymaster

Hi,

Glad we could help :-)

Best regards,
Rikard

January 16, 2016 at 5:51 am in reply to: Text block width in columns #566451

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Best regards,
Rikard

January 16, 2016 at 5:50 am in reply to: menu and submenu in uppercase #566450

Rikard
Keymaster

Hi,

Great, glad you found a fix and thanks for sharing!

Regards,
Rikard

January 16, 2016 at 5:48 am in reply to: Portfolio grid tweaks #566448

Rikard
Keymaster

Hi,

Glad we could help, please let us know if you should need any more help on the topic.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 82,501 through 82,530 (of 93,540 total)

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