Page 273 – Support | Kriesi.at – Premium WordPress Themes

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Posts
July 16, 2023 at 12:17 pm in reply to: Element Edit Window Remains Blank #1413398

Rikard
Keymaster

Hey Zynol5,

Thanks for the login details. The server is returning a 500 internal server error on the file in private. Please try reaching out to your hosting provider for more information on why that is.

Best regards,
Rikard

July 16, 2023 at 12:15 pm in reply to: getting 2 images to touch #1413396
Rikard
Keymaster
Hi,

Please try to use the image container only, then use this CSS instead:
```
.page-id-2036 .avia-image-container {
  margin: 0;
}
```
Best regards,
Rikard
July 16, 2023 at 12:06 pm in reply to: Embed Typeform full screen #1413395
Rikard
Keymaster
Hey marion,

Please try the following in Quick CSS under Enfold->General Styling:
```
.page-id-1208 .main_color .container {
  width: 100%; 
  max-width: 100%;
  padding: 0;
}
```
Best regards,
Rikard
July 16, 2023 at 12:03 pm in reply to: Font sizes in Menue, Text and Headings #1413394

Rikard
Keymaster

Hey Klaus-Peter,

You can change the general font sizes under Enfold->General Styling->Typography. If you need more specific settings then you can check under Enfold->Advanced Styling.

Best regards,
Rikard

July 16, 2023 at 12:01 pm in reply to: Featured Images Messed Up #1413393

Rikard
Keymaster

Hi,

Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

July 16, 2023 at 11:59 am in reply to: HI Demo install problem, i tried everything :( #1413392

Rikard
Keymaster

Hey Faras,

Thanks for the login details. Could you upgrade the account to have administrator rights please?

Best regards,
Rikard

July 16, 2023 at 11:57 am in reply to: full width slide #1413391

Rikard
Keymaster

Hi,

Could you point out what you are looking to remove in a screenshot please?

Best regards,
Rikard

July 15, 2023 at 2:51 pm in reply to: getting 2 images to touch #1413359
Rikard
Keymaster
Hey smarta-brett,

Please try the following in Quick CSS under Enfold->General Styling:
```
.page-id-2036 .main_color p {
  margin: 0;
}
```
Best regards,
Rikard
July 15, 2023 at 2:46 pm in reply to: full width slide #1413358
Rikard
Keymaster
Hey Gianluca,

Please try the following in Quick CSS under Enfold->General Styling:
```
.avia-fullwidth-slider {
  box-shadow: none;
}
```
Best regards,
Rikard
July 15, 2023 at 2:41 pm in reply to: Menu options are limited or can we adjust to what we need? #1413356

Rikard
Keymaster

Hey Jesse,

If you want buttons in the main menu, then you can select Button Style for each menu item in the Menu Style dropdown.

You can open new support threads by clicking this link, or by using this button: https://imgur.com/a/AnoSPNb

Best regards,
Rikard

July 15, 2023 at 2:35 pm in reply to: Payed Contend – Enfold #1413355

Rikard
Keymaster

Hey Christine,

Thanks for reaching out to us. We haven’t tested the theme with any plugins like that, so we can’t give you any recommendations unfortunately.

Best regards,
Rikard

July 14, 2023 at 9:48 am in reply to: Mailchimp not working in wordpress #1413295

Rikard
Keymaster

Hey Maggie,

Could you try updating the theme to the latest version (5.6.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

July 14, 2023 at 9:47 am in reply to: Enfold theme wont Update #1413294

Rikard
Keymaster

Hey Maggie,

Please try using this plugin to see if that works better: https://envato.com/market-plugin/

Best regards,
Rikard

July 14, 2023 at 9:43 am in reply to: error message #1413293

Rikard
Keymaster

Hey smarta-brett,

That is likely not coming from the theme, did you try deactivating all plugins and removing any custom code you might have added?

Best regards,
Rikard

July 14, 2023 at 9:40 am in reply to: remove header boarder #1413292

Rikard
Keymaster

Hey James,

I can’t see a border on my end when checking in Chrome and Firefox, did you manage to find a solution? If not, then please let us know how to reproduce the results you are seeing on your end.

Best regards,
Rikard

July 13, 2023 at 8:46 pm in reply to: URGENT !! Layerslider needs an important security fix !!!! #1413255

Rikard
Keymaster

Hi,

Thanks for the update. We are planning a new release of the theme tomorrow.

Best regards,
Rikard

July 13, 2023 at 8:44 pm in reply to: Theme Licence #1413254

Rikard
Keymaster

Hi,

Thanks for the update. You can set the default font size under Enfold->General Styling->Typography. If you need more advanced settings than the ones available there, then you can go to Enfold->Advanced Styling.

Best regards,
Rikard

July 13, 2023 at 8:40 pm in reply to: Accordion not opening / toggle not working #1413253

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

July 13, 2023 at 8:38 pm in reply to: Fehler beim Token #1413252

Rikard
Keymaster

Hi Matthias,

Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

July 13, 2023 at 10:44 am in reply to: Plugin Woocommerce cannot be installed #1413219

Rikard
Keymaster

Hey TakoHof,

Where can we see the problem you are having? Which version of the theme are you running? Could you share server error logs with us?

Best regards,
Rikard

July 13, 2023 at 10:43 am in reply to: Enfold licenses keeping track #1413217

Rikard
Keymaster

Hey Anne,

Thanks for using Enfold :-)

Did you create different tokens for each of your licenses? If so, then you should be able to delete the site specific token, then create a new token for the new site. If you should run into any problems, then please let us know here.

Best regards,
Rikard

July 13, 2023 at 10:24 am in reply to: Indexing Issues due to re-direct #1413214

Rikard
Keymaster

Hi,

Thanks for the update. We’ll keep this thread open for you.

Best regards,
Rikard

July 13, 2023 at 10:22 am in reply to: Placement of html main-tag #1413213

Rikard
Keymaster

Hey JoelFranssen,

I’m not sure exactly what you are looking to achieve, but the div with the #main ID might be what you are looking for?

Best regards,
Rikard

July 13, 2023 at 10:19 am in reply to: Dev Tools warning on avia-compat.js #1413212

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

July 13, 2023 at 9:43 am in reply to: “Save draft” button disappeared #1413207

Rikard
Keymaster

Hi,

Thanks for that. The page you linked to seems to be published already? A page cannot be published and a draft at the same time. If you want to update your page, then you would simply click the Update button.

Best regards,
Rikard

July 13, 2023 at 9:41 am in reply to: Saved pages do not show changes of certain items afterwards. #1413206

Rikard
Keymaster

Hi,

Thanks for the update. The problem you are having is not a general theme problem, we can’t reproduce it on any of our test installations, and we have no other users having the same problem. With that in mind, the problem is likely local to your site or server. I’m not sure what it is unfortunately, but testing a different PHP version would be something to check at least. Do you have server error logs that you could share with us?

Best regards,
Rikard

July 11, 2023 at 8:28 pm in reply to: new licese not working! #1413085

Rikard
Keymaster

Hi,

Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

July 11, 2023 at 8:27 pm in reply to: Enfold template support php 8.0 #1413084

Rikard
Keymaster

Hey Ko,

Enfold is fully compatible with PHP 8. Maybe you are running an old version of the theme? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

July 11, 2023 at 8:26 pm in reply to: Theme Licence #1413083

Rikard
Keymaster

Hi,

Thanks for that. I see that you are overriding header.php in your child theme, please try replacing that file with the same file in the parent theme. You can add your customisation back in after that.

Best regards,
Rikard

July 11, 2023 at 8:24 pm in reply to: Saved pages do not show changes of certain items afterwards. #1413082

Rikard
Keymaster

Hi,

Thanks for that. Uploading fresh theme files made no difference unfortunately, could you try using a different PHP version please? Maybe 8.0?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 8,161 through 8,190 (of 93,572 total)

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