Page 2723 – Support | Kriesi.at – Premium WordPress Themes

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Posts
February 9, 2016 at 8:28 am in reply to: Chinese Characters #580200

Rikard
Keymaster

Hi,

I only get a blank page when trying to load your problem site, did you take it down or have any problems with it? Please check either way. Note that bumping or replying to your own thread will send it to the back of our support queue so please try not to do that in the future.

Regards,
Rikard

February 9, 2016 at 8:21 am in reply to: Get custom color section look #580194

Rikard
Keymaster

Hey diefleischerei,

Could you try a 1/1 element to see if that works better maybe?

Regards,
Rikard

February 9, 2016 at 8:12 am in reply to: Transparent Logo Size #580191

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any more help on the topic.

Regards,
Rikard

February 9, 2016 at 8:11 am in reply to: Set Language: Spanish #580189

Rikard
Keymaster

Hi,

Great, glad you got it fixed :-)

Best regards,
Rikard

February 9, 2016 at 8:09 am in reply to: Theme options have gone – can not update theme? #580188

Rikard
Keymaster

Hi,

Updating via FTP should be perfectly safe, please have a look at the documentation here: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Thanks,
Rikard

February 9, 2016 at 8:07 am in reply to: Shrinking header heigt #580187

Rikard
Keymaster

Hi @aguldbeck,

Please post a link to your site as well if you should need any help from us.

Regards,
Rikard

February 9, 2016 at 8:06 am in reply to: Link to a page section #580185

Rikard
Keymaster

Hi,

Glad we could help :-)

Thanks,
Rikard

February 9, 2016 at 8:05 am in reply to: Pages randomly end up in Trash #580184

Rikard
Keymaster

Hey shingai,

I logged in to your site but I couldn’t see any pages in the trash, do you know a way to reproduce the error?

Regards,
Rikard

February 9, 2016 at 7:58 am in reply to: Layerslider speed #580179

Rikard
Keymaster

Hi Simon,

Ok, thanks for letting us know. We’ll keep the thread open in case you should need more help from us.

Best regards,
Rikard

February 9, 2016 at 7:52 am in reply to: Hide "Read More" button on Slider (on Mobile) #580174

Rikard
Keymaster

Hi,

I’m not sure I understand what you mean by that? Please let us know if you should still need help on the topic.

Thanks,
Rikard

February 9, 2016 at 7:50 am in reply to: keine Kommentarfunktion mehr bei Beiträge #580172

Rikard
Keymaster

Hi Harald,

If you are using the builder to create a post it will act like a page and it will not include the “normal” elements you get when you are using the standard editor. Please add the comments function manually with the builder element or save the post when the standard editor is active and it will display comments.

Best regards,
Rikard

February 9, 2016 at 7:48 am in reply to: Gallery autorotation #580169

Rikard
Keymaster

Hi,

Ok, please let us know if you should need any more help on the topic.

Cheers!
Rikard

February 9, 2016 at 7:47 am in reply to: wrong link of social icon Facebook in header #580168

Rikard
Keymaster

Hi,

Glad we could help :-)

Best regards,
Rikard

February 9, 2016 at 7:46 am in reply to: Full width sub menu sticky responsive issue #580167

Rikard
Keymaster

Hey whmcreative2,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

February 9, 2016 at 7:44 am in reply to: Left and Right Sidebar for menu location #580166

Rikard
Keymaster

Hi,

Have you done any customisations to the theme at all? If so, what are they? Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 9, 2016 at 7:42 am in reply to: Script in head section #580164

Rikard
Keymaster

Hi,

Great, glad you got it fixed.

Regards,
Rikard

February 9, 2016 at 7:42 am in reply to: Email link #580163

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Best regards,
Rikard

February 9, 2016 at 7:40 am in reply to: Fullscreen caption misses text #580162
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling to make the caption content text smaller on mobile:
```
@media only screen and (max-width: 480px) {
.responsive #top .slideshow_caption .avia-caption-content {
    font-size: 11px !important;
}
}
```
Best regards,
Rikard
February 9, 2016 at 7:34 am in reply to: Portfolio Grid Thumbnails Not Cropping #580158

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Thanks,
Rikard

February 9, 2016 at 7:33 am in reply to: WooCommerce Version 2.5.2 Compatibility with Enofld 3.4.7 #580157

Rikard
Keymaster

Hi,

I don’t think it should cause any problems, if it should then you can restore the backup you already have.

Thanks,
Rikard

February 9, 2016 at 7:28 am in reply to: photo gallery not generating correct #id #580154

Rikard
Keymaster

Hi Ron,

Ok, thanks for the feedback. You can find our documentation on how to update here: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Thanks,
Rikard

February 9, 2016 at 7:26 am in reply to: Inserted Read More Tag in text block; not working in preview #580153

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 9, 2016 at 7:22 am in reply to: Avia Layout Builder still loading #580151

Rikard
Keymaster

Hi,

The builder seems to be working fine on my end, could you try clearing your browser cache and reload a few times to see if that helps? Or try a different browser/machine.

Thanks,
Rikard

February 9, 2016 at 7:16 am in reply to: Probleme with the size of the image in "color section " #580148

Rikard
Keymaster

Hi,

When you select the image you are using as a background you an option on the right hand side of the popup screen called ATTACHMENT DISPLAY SETTINGS, please select the image size you are looking for there. Thanks @begrafiks for the screenshot :-)

Best regards,
Rikard

February 9, 2016 at 7:00 am in reply to: Additional text code at the end of post content appears at the blog page, too #580143

Rikard
Keymaster

Hi,

Glad we could help :-)

Regards,
Rikard

February 9, 2016 at 7:00 am in reply to: Enfold social media icons in widget #580142

Rikard
Keymaster

Hi Kyle,

Great, glad we could help. Please let us know if you should need any more help on the topic.

Thanks,
Rikard

February 9, 2016 at 6:59 am in reply to: Buddypress posts comment doesn't work #580141

Rikard
Keymaster

Hi Kyle,

Great, glad you got it fixed :-)

Thanks,
Rikard

February 9, 2016 at 6:29 am in reply to: Background colour for logo photography demo #580138
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
strong.logo {
    background-color: #ddd !important;
}
```
Best regards,
Rikard
February 9, 2016 at 6:14 am in reply to: Menu bar issue on mobile device #580133

Rikard
Keymaster

Hi,

Great, glad you found it. Please let us know if you should need any more help on the topic.

Thanks,
Rikard

February 9, 2016 at 6:08 am in reply to: Yoast plugin 3.0 seems to be not compatible with Avia #580132

Rikard
Keymaster

Hi Karl,

I’m not aware of any unfortunately, since the output when using the builder will be in shortcode I think most SEO plugins analysis tools will not work 100% correct.

Regards,
Rikard
Author

Posts

Viewing 30 posts - 81,661 through 81,690 (of 93,544 total)

← 1 2 3 … 2,722 2,723 2,724 … 3,117 3,118 3,119 →