Page 2720 – Support | Kriesi.at – Premium WordPress Themes

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February 12, 2016 at 5:15 am in reply to: Main menu underline in one style for all pages #582007

Rikard
Keymaster

Hey Olga,

I’m not sure I understand what you mean by that, could you post a screenshot highlighting what you are trying to achieve please?

Best regards,
Rikard

February 12, 2016 at 5:13 am in reply to: Query #582005

Rikard
Keymaster

Hi,

That effect is not part of the theme which means that is a customisation, I’m not sure how they have done that though but I think you could yield some good results by searching for how to achieve that result.

Thanks,
Rikard

February 12, 2016 at 5:10 am in reply to: Child Theme Issues #582004

Rikard
Keymaster

Hi,

Great, not sure why you had that problem though. Please let us know if you should need any more help on the topic.

Regards,
Rikard

February 12, 2016 at 5:08 am in reply to: delete area above footer #582003

Rikard
Keymaster

Hi,

I couldn’t see the area you have marked in the screenshot on your live site, did you manage to get it fixed? If not then please try to explain a bit further.

Best regards,
Rikard

February 12, 2016 at 5:06 am in reply to: How to disable lightbox for featured image at single post? #582002
Rikard
Keymaster
Hi,

Please try this:
```
.single .image-overlay {
 visibility: hidden;
 }
```
Best regards,
Rikard
February 12, 2016 at 5:03 am in reply to: sidebar #582000

Rikard
Keymaster

Hey dennisveeken,

Your sidebar is displaying fine on my end, could you try clearing your browser cache and reload a few times to see if that helps please?

Best regards,
Rikard

February 12, 2016 at 4:59 am in reply to: Event Coutdown now displaying #581999

Rikard
Keymaster

Hi,

It’s displaying fine on my end using Chrome, in what browser are you seeing this problem? Please try to clear your browser cache and reload a few times to see if that helps.

Regards,
Rikard

February 12, 2016 at 4:57 am in reply to: HEADER with dfferents menus and logos in the same website #581998

Rikard
Keymaster

Hi zunini,

I’m not sure what you mean by that, could you post a screenshot highlighting what you are trying to do please?

Regards,
Rikard

February 12, 2016 at 4:51 am in reply to: Video Lightbox linked to Icon Box #581997

Rikard
Keymaster

Hey ToddYoungLLC,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

February 12, 2016 at 4:45 am in reply to: Facebook Widget stopped working. Now blank. #581995

Rikard
Keymaster

Hi,

Glad you got it working again :-)

Thanks,
Rikard

February 12, 2016 at 4:45 am in reply to: Text box fails on blog page #581993

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Best regards,
Rikard

February 12, 2016 at 4:44 am in reply to: Adding WhatsApp Button on Social Share Buttons #581991

Rikard
Keymaster

Hi,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

February 12, 2016 at 4:38 am in reply to: Mobile links not working #581989

Rikard
Keymaster

Hi Connie,

I’m not sure why Kriesi has opted to not have it active by default but I think it’s due to the fact that most user won’t use it at all.

Regards,
Rikard

February 12, 2016 at 4:35 am in reply to: Mobile help – responsive logo sizing and removing avia-menu-fx #581988

Rikard
Keymaster

Hey hmsvictory,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

February 12, 2016 at 4:34 am in reply to: Avia Layout Builder Not Working Since Update #581987

Rikard
Keymaster

Hi,

The builder is working fine on my end, could you try clearing your browser cache and reload a few times to see if that helps? If not please try a different browser or machine.

Best regards,
Rikard

February 12, 2016 at 4:31 am in reply to: Extra section appearing below color section #581986
Rikard
Keymaster
Hi Julie,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.page-id-1199 #after_section_1 {
display:none !important;
}
```
Regards,
Rikard
February 12, 2016 at 4:28 am in reply to: Preview button not showing recent changes while editing #581985

Rikard
Keymaster

Hi @FindlyTalent,

The safest way to see your correct changes is to set the post or page to private or password protected and then update as usual, or maybe there is some reason you have to use the preview function?

Regards,
Rikard

February 12, 2016 at 4:24 am in reply to: Google Maps and Contact form gone #581984

Rikard
Keymaster

Hi mw75,

There’s lack of support for never versions of WordPress in the version of the theme you are running, is there any chance you could move your customisations to a child theme perhaps? http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/

Regards,
Rikard

February 12, 2016 at 4:18 am in reply to: Image Rollover with Buttons #581983

Rikard
Keymaster

Hey ReubenTimely,

Please link to your site and post a screenshot highlighting what you are trying to achieve and we’ll have a closer look at it.

Best regards,
Rikard

February 12, 2016 at 4:16 am in reply to: Image upload issues #581982

Rikard
Keymaster

Hi,

I tried uploading the Kriesi logo without any problems, see url in private. Could you upload an image which you are having problems with to a service like imgur.com so that we can try from our end please?

Regards,
Rikard

February 11, 2016 at 9:56 am in reply to: Fullscreen Slider (and other Avia Layout Builder elements) not displaying #581517

Rikard
Keymaster

Hi,

I can only give a few standard remedies but we can try, please try the following:

– Disable all plugins to see if one is causing conflict.
– Clear your browser cache and any caching plugins you might have active.
– Overwrite the theme files with a fresh copy from your Themeforest account: http://kriesi.at/documentation/enfold/updating-your-theme-files/

If none of those work we will probably need to access the installation.

Thanks,
Rikard

February 11, 2016 at 9:39 am in reply to: Remove Additional Information from Checkout #581514

Rikard
Keymaster

Hey combra,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

February 11, 2016 at 9:37 am in reply to: Login/logout member box in secondary menu header #581513

Rikard
Keymaster

Hi @lstephan,

Thanks for sharing!

Best regards,
Rikard

February 11, 2016 at 9:34 am in reply to: Defer parsing of JavaScript #581511

Rikard
Keymaster

Hi WolfvanHaeren,

Not sure why but I’m guessing it’s causing some kind of conflict, what is the purpose of the code? I’m not what defer parsing means?

Best regards,
Rikard

February 11, 2016 at 9:31 am in reply to: vertical seperator between columns #581509
Rikard
Keymaster
Hi,

Ok I understand now, you can try the following in Quick CSS:
```
.avia-builder-el-5 {
border-right:1px solid red;
}
```
But I would recommend you to layout your pages using a sidebar instead of using the builder.

Best regards,
Rikard
February 11, 2016 at 9:27 am in reply to: Mobile Menu Missing #581508

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 11, 2016 at 9:25 am in reply to: Change separator in masonry #581507

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Thanks,
Rikard

February 11, 2016 at 9:24 am in reply to: Border styling for color section problem #581506

Rikard
Keymaster

Hi,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

February 11, 2016 at 9:22 am in reply to: Remove vertical lines below 2 items of the main menu #581505

Rikard
Keymaster

Hey USERNAME2015,

I’m not sure what lines you are referring to, could you take a screenshot highlighting the problems so that we can understand better please? You can upload to a service like imgur.com or a public dropbox folder for instance and then link to them here.

Regards,
Rikard

February 10, 2016 at 8:09 am in reply to: Fullscreen Slider (and other Avia Layout Builder elements) not displaying #580879

Rikard
Keymaster

Hi aaannnaaanew,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard
Author

Posts

Viewing 30 posts - 81,571 through 81,600 (of 93,544 total)

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