Page 2714 – Support | Kriesi.at – Premium WordPress Themes

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February 16, 2016 at 7:18 am in reply to: Portfolio Featured Image/Thumnail background #583915
Rikard
Keymaster
Hi,

Please try the following instead:
```
html.html_boxed {
    background: none !important;
}
```
Best regards,
Rikard
February 16, 2016 at 7:15 am in reply to: Posts are not displayed in secondary language #583914

Rikard
Keymaster

Hi pako69,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 16, 2016 at 7:13 am in reply to: content slider overflow – scroll #583913

Rikard
Keymaster

Hi,

Thanks for the link, I’m having trouble understanding what you mean though. Could you post a screenshot of the edit you would like to make so that we can gain a better understanding of what you are looking to do please? You can upload your screenshot to a service like imgur.com for example and then link to it here.

Regards,
Rikard

February 16, 2016 at 7:09 am in reply to: Blog Pages #583912

Rikard
Keymaster

Hi,

You are currently running version 3.3 of the theme, could you try updating to the latest version (3.4.7) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

February 16, 2016 at 7:06 am in reply to: Theme Demo Site Questions #583911

Rikard
Keymaster

Hi @stephanedwards,

Thanks for letting us know.

Regards,
Rikard

February 16, 2016 at 7:03 am in reply to: WooCommerce Version 2.5.2 Compatibility with Enofld 3.4.7 #583910

Rikard
Keymaster

Hey @carolinestar,

It should be but please back your site up before updating so that you can roll back if you should have any problems.

Regards,
Rikard

February 16, 2016 at 7:00 am in reply to: Problem with gallery, portfolio and easy slider after updating to wordpress 4.3. #583909

Rikard
Keymaster

Hi @lauramatthys,

Not sure why you are having those problems, could you try deleting one of your Enfold installations (the one you are not using) to see if that helps please?

Best regards,
Rikard

February 16, 2016 at 6:52 am in reply to: Creating a hybrid menu with centred menu tabs and two logos – on right and left #583907

Rikard
Keymaster

Hi,

I can’t see a header widget area on your site, did you following the steps here? http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

Best regards,
Rikard

February 16, 2016 at 6:47 am in reply to: FullScreen with Animation (WP Layer Slider) and Scroll Down Arrow #583906

Rikard
Keymaster

Hi andreas1969,

That is the Fullscreen Slider, you should be able to add that to your site with any programming. Could you try that out to see if you have any luck with it? If not then please post admin login details in private and we’ll have a closer look.

Thanks,
Rikard

February 16, 2016 at 6:37 am in reply to: LayerSlider not working #583902

Rikard
Keymaster

Hi @e-cat,

Please start a new thread and include admin login details in private and we’ll have a closer look.

Best regards,
Rikard

February 16, 2016 at 6:34 am in reply to: Portfolio tab thumbnails are too big and cut off #583901

Rikard
Keymaster

Hi,

I can’t reproduce that on my end using Chrome, in what browser are you seeing this problem?

Best regards,
Rikard

February 16, 2016 at 6:31 am in reply to: Invert social share buttons in element #583900
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.av-social-link-facebook {
background-color:blue !important;
}

.av-social-link-twitter {
background-color:lightblue !important;
}

.av-social-link-mail {
background-color:green !important;
}

.av-social-link-facebook:hover, .av-social-link-twitter:hover, .av-social-link-mail:hover {
background-color:transparent !important;
}
```
Thanks,
Rikard
February 16, 2016 at 6:18 am in reply to: Slide Show (Full Width) doesn´t look good on mobile #583896

Rikard
Keymaster

Hi andrebeyer,

Your slider looks responsive on my end, if you are referring to some loss of image data then that is expected since the image is set to cover the container element and some loss of image data is inevitable unfortunately. If I’ve misunderstood you then please try to explain a bit further and/or post screenshots highlighting the problem.

Best regards,
Rikard

February 16, 2016 at 6:13 am in reply to: Layout broken #583892

Rikard
Keymaster

Hi,

Could you try activating debug mode in order to see shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, then copy/paste the shortcode to a new page to see if that helps?

Regards,
Rikard

February 16, 2016 at 6:08 am in reply to: Masonry Gallery – Clicking on images does not give full size pics #583890

Rikard
Keymaster

Hi,

Ok, thanks for the info. Please post admin login details in private so that we can have a closer look at the backend of your site.

Regards,
Rikard

February 16, 2016 at 6:06 am in reply to: link menu on portfolio page #583888

Rikard
Keymaster

Hi @mico33,

Thanks for the login details, unfortunately they are not working for me, could you check please?

@hirens and @Hundianer, please start new threads and include login details since threads tend to get very messy and hard to follow if several users want help with their own matters in the same thread.

Best regards,
Rikard

February 16, 2016 at 5:59 am in reply to: Blog Layout Type Possible? #583887

Rikard
Keymaster

Hi Jas,

We’ve had a lot of requests lately and we’ve been struggling to keep up mostly because of some of the moderators being absent due to illness. We try to help everyone at a first come first serve basis and we treat your threads the same way. Sorry for the delay and we’ll get to your threads in the same way as all others.

Best regards,
Rikard

February 16, 2016 at 5:21 am in reply to: "Display a scroll down arrow" option gone in Color Section #583886

Rikard
Keymaster

Hi,

Thanks for the details but we will need a URL to be able to log in, please post that in private as well.

Best regards,
Rikard

February 16, 2016 at 5:19 am in reply to: Image element – link to open on a new window (for PDF file) is not working #583885

Rikard
Keymaster

Hi,

Thanks for the login details but we would need admin rights, could you update the account please?

Best regards,
Rikard

February 16, 2016 at 5:17 am in reply to: Update from 2.7.1 to 3.4.2 displays layout problems #583884

Rikard
Keymaster

Hey eisrina,

I would recommend you try to run the latest version of theme (3.4.7), that way you won’t run into problems like these. Could you try to describe the layout problems a bit more then we can try to help you solve them? A screenshot highlighting the problems is usually helpful, you can upload to a service like imgur.com for instance and then link to the image here.

Best regards,
Rikard

February 16, 2016 at 5:12 am in reply to: Eliminate render-blocking JavaScript and CSS in above-the-fold for Desktop #583883

Rikard
Keymaster

Hi,

My point with linking to the test testing google.com was to indicate that you will get that error on any page you put through it. Loading of resources above the fold is a must if you want your site to look and function the way it does. They are there for a reason, not just for fun. Please try the plugins I posted in my previous post to see if you have any luck in improving your results.

Regards,
Rikard

February 16, 2016 at 5:08 am in reply to: Remove Additional Information from Checkout #583881
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.addition_information_header {
display:none !important;
}
```
Best regards,
Rikard
February 16, 2016 at 5:04 am in reply to: W3TC minify incomplete #583880

Rikard
Keymaster

Hi Aristidis,

Not sure why that would happen, did you contact the plugin author to see if they know why? Please send us a link to your site so that we can have a closer look.

Regards,
Rikard

February 16, 2016 at 5:02 am in reply to: sidebar width #583879

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

February 16, 2016 at 4:57 am in reply to: Need more buttons in fullscreen slider, #583878

Rikard
Keymaster

Hi Anthony,

Did you read Elliotts reply? https://kriesi.at/support/topic/need-more-buttons-in-fullscreen-slider/#post-404783

If you need help on the backend then please start a new thread and include admin login details in private.

Thanks,
Rikard

February 16, 2016 at 4:52 am in reply to: Avia Layout Builder is no longer available when creating posts? #583875

Rikard
Keymaster

Hi @Schuns,

Please start a new thread and include admin login details in private and we’ll have a look on your site.

Best regards,
Rikard

February 16, 2016 at 4:45 am in reply to: Change layout of the widget of Events Calendar #583872

Rikard
Keymaster

Hi,

I’m not sure I understand what you mean but it sound very unlikely that any Enfold shortcode should affect your plugin, there can be conflicts when it comes to CSS though. Please post a link to your page and try to explain a bit further what changes you would like to make and we’ll have a closer look at it.

Regards,
Rikard

February 16, 2016 at 4:42 am in reply to: Changing my Enfold contents for easily theme change #583870

Rikard
Keymaster

Hi sunshineh,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

February 16, 2016 at 4:37 am in reply to: Social Share problems #583869

Rikard
Keymaster

Hi,

Please try running your URLs through this tool: https://developers.facebook.com/tools/debug/. That should clear cache at Facebook, unfortunately I’m not sure how to do it on Twitter.

Best regards,
Rikard

February 15, 2016 at 9:08 am in reply to: Social in Footer Widget #583217

Rikard
Keymaster

Hi pgh,

Great, glad you got it fixed :-)

Regards,
Rikard
Author

Posts

Viewing 30 posts - 81,391 through 81,420 (of 93,546 total)

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