Hi,

Thanks, login is working now. Where are you seeing those error messages? I couldn’t see any on the backend. Could you try deactivating all plugins to see if one of them is causing a conflict?

Best regards,
Rikard

Hi,

Great, glad you got it working :-)

Regards,
Rikard

Hi,

Great, glad you found the problem. Please let us know if you should need any more help on the topic.

Regards,
Rikard

Hi Lisa,

I’m not sure if that is possible but send us a link to your site and we’ll have a closer look.

Thanks,
Rikard

Hi Earth,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

Hey Ed,

I’m not sure why you need to use a plugin like Visual Composer with Enfold when there’s a layout builder built into the theme already? I’m not at all surprised if there are clashes and problems when having that plugin active. If you still need to continue using it I would suggest you to seek support with Visual Composer as it’s a third party plugin.

Best regards,
Rikard

Hi Hella,

I’m not sure if what you are looking to do is possible or not, maybe you can ask the question in a general WordPress forum instead? You are much more likely to get help there. If you want you could check this plugin out: https://wordpress.org/plugins/custom-permalinks/

Thanks,
Rikard

Hey paperaino,

Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Rikard

Hey Purplenaartjie,

Please try the following in Quick CSS under Enfold–>General Styling:

.small-preview {
pointer-events: none;
}

Best regards,
Rikard

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

Hi qps_media,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi Zaccc,

If you enable debug mode in order to see shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

You can then copy paste this shortcode to a new page to get the look of that entire page, you can then delete the items you don’t want/need:

[av_fullscreen size='extra_large' animation='fade' autoplay='false' interval='5' control_layout='' scroll_down='aviaTBscroll_down']
[av_fullscreen_slide slide_type='image' id='548' position='center center' video='http://' mobile_image='' video_cover='' title='New spring edition for women and men now available' custom_title_size='40' custom_content_size='18' caption_pos='caption_left' link_apply='button button-two' link='lightbox' link_target='' button_label='Women’s Collection' button_color='theme-color' link1='product_cat,13' link_target1='' button_label2='Men’s Collection' button_color2='dark' link2='product_cat,13' link_target2='' font_color='custom' custom_title='#2c2c2c' custom_content='#818181' overlay_opacity='0.5' overlay_color='' overlay_pattern='' overlay_custom_pattern='']
The new beautiful spring collection, created by star designer Konrad Kries is now available.
[/av_fullscreen_slide]
[av_fullscreen_slide slide_type='image' id='547' position='top left' video='http://' mobile_image='' video_cover='' title='Start with us into the new season!' custom_title_size='40' custom_content_size='18' caption_pos='caption_right' link_apply='button button-two' link='lightbox' link_target='' button_label='For Women' button_color='theme-color' link1='product_cat,12' link_target1='' button_label2='For Men' button_color2='dark' link2='product_cat,11' link_target2='' font_color='custom' custom_title='#2c2c2c' custom_content='#818181' overlay_opacity='0.5' overlay_color='' overlay_pattern='' overlay_custom_pattern='']
Those are the styles that you need for the next season. Make sure to grab your early bird coupon!
[/av_fullscreen_slide]
[av_fullscreen_slide slide_type='image' id='549' position='top left' video='http://' mobile_image='' video_cover='' title='Win a shopping trip<br/>with our styling experts' custom_title_size='40' custom_content_size='18' caption_pos='caption_center' link_apply='button' link='lightbox' link_target='' button_label='Sign up now!' button_color='dark' link1='page,76' link_target1='' button_label2='Click me' button_color2='light' link2='manually,http://' link_target2='' font_color='custom' custom_title='#2c2c2c' custom_content='#818181' overlay_enable='aviaTBaviaTBoverlay_enable' overlay_opacity='0.6' overlay_color='#ffffff' overlay_pattern='' overlay_custom_pattern='']
Fancy doing something a little different this autumn? Win this great shopping trip to London! We pay for everything! 
All expenses including flight and a meal at a gourmet restaurant of your choice will be paid for!
[/av_fullscreen_slide]
[av_fullscreen_slide slide_type='image' id='551' position='center right' video='' mobile_image='' video_cover='' title='Winter Collection coming soon!' custom_title_size='40' custom_content_size='18' caption_pos='caption_left' link_apply='button' link='lightbox' link_target='' button_label='Yes, notify me!' button_color='dark' link1='manually,#sign-up' link_target1='' button_label2='' button_color2='light' link2='manually,http://' link_target2='' font_color='custom' custom_title='#2c2c2c' custom_content='#818181' overlay_opacity='0.1' overlay_color='' overlay_pattern='' overlay_custom_pattern='']
Want to get notified once the new winter collection by Georgio Adriani is released?
[/av_fullscreen_slide]
[/av_fullscreen]

[av_layout_row border='' min_height='0' color='main_color' mobile='av-flex-cells' id='collections']
[av_cell_one_fourth vertical_align='top' padding='0px' padding_sync='true' background_color='' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat']

[av_image src='http://kriesi.at/themes/enfold-shop/files/2015/03/winter-girl-small-495x400.jpg' attachment='551' attachment_size='portfolio' align='center' animation='no-animation' styling='no-styling' hover='av-hover-grow' link='product,66' target='' caption='yes' font_size='' appearance='' overlay_opacity='0.7' overlay_color='#6786a1' overlay_text_color='#ffffff']
NEW
WINTER COLLECTION
[/av_image]

[/av_cell_one_fourth][av_cell_one_fourth vertical_align='top' padding='0px' padding_sync='true' background_color='' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat']

[av_image src='http://kriesi.at/themes/enfold-shop/files/2015/03/couple-sitting-495x400.jpg' attachment='546' attachment_size='portfolio' align='center' animation='no-animation' styling='no-styling' hover='av-hover-grow' link='product_cat,15' target='' caption='yes' font_size='' appearance='' overlay_opacity='0.7' overlay_color='#6786a1' overlay_text_color='#ffffff']
LATEST
STREET CLOTHES
[/av_image]

[/av_cell_one_fourth][av_cell_one_fourth vertical_align='top' padding='0px' padding_sync='true' background_color='' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat']

[av_image src='http://kriesi.at/themes/enfold-shop/files/2015/03/girls-shopping-desat-495x400.jpg' attachment='549' attachment_size='portfolio' align='center' animation='no-animation' styling='no-styling' hover='av-hover-grow' link='product_cat,12' target='' caption='yes' font_size='' appearance='' overlay_opacity='0.7' overlay_color='#6786a1' overlay_text_color='#ffffff']
FRESH
SPORTSWEAR
[/av_image]

[/av_cell_one_fourth][av_cell_one_fourth vertical_align='top' padding='0px' padding_sync='true' background_color='' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat']

[av_image src='http://kriesi.at/themes/enfold-shop/files/2015/03/hipster-girls-working-495x400.jpg' attachment='554' attachment_size='portfolio' align='center' animation='no-animation' styling='no-styling' hover='av-hover-grow' link='product_cat,10' target='' caption='yes' font_size='' appearance='' overlay_opacity='0.7' overlay_color='#6786a1' overlay_text_color='#ffffff']
FUNKY
ACCECCOIRS
[/av_image]

[/av_cell_one_fourth]
[/av_layout_row]

[av_section min_height='' min_height_px='500px' padding='default' shadow='no-border-styling' bottom_border='no-border-styling' id='' color='alternate_color' custom_bg='' src='' attachment='' attachment_size='' attach='scroll' position='top left' repeat='no-repeat' video='' video_ratio='16:9' overlay_opacity='0.5' overlay_color='' overlay_pattern='' overlay_custom_pattern='']
[av_heading heading='Recent Top Sellers' tag='h3' style='blockquote modern-quote modern-centered' size='30' subheading_active='' subheading_size='15' padding='10' color='' custom_font=''][/av_heading]

[av_productslider columns='4' items='8' offset='0' sort='0' autoplay='yes' interval='5']
[/av_section]

[av_layout_row border='' min_height='0' color='alternate_color' mobile='av-flex-cells' id='']
[av_cell_one_half vertical_align='middle' padding='50px' padding_sync='true' background_color='#f8f8f8' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat']

[av_heading tag='h3' padding='10' heading='Lorem ipsum dolor sit amet, consectetuer adipiscing elit. ' color='' style='blockquote modern-quote' custom_font='' size='30' subheading_active='' subheading_size='15' custom_class=''][/av_heading]

[av_textblock size='' font_color='' color='']
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim.
[/av_textblock]

[av_productgrid columns='3' items='6' offset='0' sort='0' paginate='no']

[/av_cell_one_half][av_cell_one_half vertical_align='top' padding='0px' padding_sync='true' background_color='#f8f8f8' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat']

[av_image_hotspot src='http://kriesi.at/themes/enfold-shop/files/2015/03/lady-in-blue.jpg' attachment='556' attachment_size='full' animation='fade-in' hotspot_layout='numbered' hotspot_tooltip_display='av-permanent-tooltip' hotspot_mobile='aviaTBhotspot_mobile']
[av_image_spot tooltip_pos='av-tt-pos-left av-tt-align-centered' tooltip_width='av-tt-default-width' tooltip_style='main_color av-tooltip-shadow' link='product,65' hotspot_color='custom' custom_bg='#6786a1' custom_font='#ffffff' custom_pulse='' hotspot_pos='6.5,56.9']
Hairdo by Roger Ramoni
[/av_image_spot]
[av_image_spot tooltip_pos='av-tt-pos-left av-tt-align-centered' tooltip_width='av-tt-default-width' tooltip_style='main_color av-tooltip-shadow' link='product,257' hotspot_color='custom' custom_bg='#6786a1' custom_font='#ffffff' custom_pulse='' hotspot_pos='19.8,53']
Glasses by Victor Secreni
[/av_image_spot]
[av_image_spot tooltip_pos='av-tt-pos-left av-tt-align-centered' tooltip_width='av-tt-default-width' tooltip_style='main_color av-tooltip-shadow' link='product,262' hotspot_color='custom' custom_bg='#6786a1' custom_font='#ffffff' custom_pulse='' hotspot_pos='38.9,58.4']
Nail polish by Sandra Sounders
[/av_image_spot]
[av_image_spot tooltip_pos='av-tt-pos-below av-tt-align-centered' tooltip_width='av-tt-default-width' tooltip_style='main_color av-tooltip-shadow' link='product,495' hotspot_color='' custom_bg='' custom_font='' custom_pulse='' hotspot_pos='70,54.3']
"Red Velvet" Dress by Varia Vereni
[/av_image_spot]
[/av_image_hotspot]

[/av_cell_one_half]
[/av_layout_row]

[av_section min_height='' min_height_px='500px' padding='large' shadow='no-border-styling' bottom_border='no-border-styling' id='' color='alternate_color' custom_bg='' src='' attachment='' attachment_size='' attach='scroll' position='top left' repeat='no-repeat' video='' video_ratio='16:9' overlay_opacity='0.5' overlay_color='' overlay_pattern='' overlay_custom_pattern='']
[av_one_half first]

[av_icon_box position='left_content' boxed='' icon='ue8b1' font='entypo-fontello' title='Worldwide delivery' link='' linktarget='' linkelement='' font_color='' custom_title='' custom_content='' color='' custom_bg='' custom_font='' custom_border='']
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor.
[/av_icon_box]

[/av_one_half][av_one_half]

[av_icon_box position='left_content' boxed='' icon='ue8e2' font='entypo-fontello' title='Free shipping' link='' linktarget='' linkelement='' font_color='' custom_title='' custom_content='' color='' custom_bg='' custom_font='' custom_border='']
Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.
[/av_icon_box]

[/av_one_half][av_one_half first]

[av_icon_box position='left_content' boxed='' icon='ue824' font='entypo-fontello' title='Secure Payment' link='' linktarget='' linkelement='' font_color='' custom_title='' custom_content='' color='' custom_bg='' custom_font='' custom_border='']
Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim.
[/av_icon_box]

[/av_one_half][av_one_half]

[av_icon_box position='left_content' boxed='' icon='ue8b9' font='entypo-fontello' title='24/7 Support' link='' linktarget='' linkelement='' font_color='' custom_title='' custom_content='' color='' custom_bg='' custom_font='' custom_border='']
enean leo ligula, porttitor eu, consequat vitae, eleifend ac, enim. Aliquam lorem ante, dapibus.
[/av_icon_box]

[/av_one_half]
[/av_section]

[av_section min_height='' min_height_px='500px' padding='default' shadow='no-shadow' bottom_border='no-border-styling' id='sign-up' color='main_color' custom_bg='' src='http://kriesi.at/themes/enfold-shop/files/2015/03/hipster-girls-working.jpg' attachment='554' attachment_size='full' attach='parallax' position='top center' repeat='stretch' video='' video_ratio='16:9' overlay_enable='aviaTBoverlay_enable' overlay_opacity='0.7' overlay_color='#6786a1' overlay_pattern='' overlay_custom_pattern='']

[av_heading tag='h3' padding='10' heading='Want to stay up to date? Subscribe to our Newsletter!' color='custom-color-heading' style='blockquote modern-quote modern-centered' custom_font='#ffffff' size='30' subheading_active='' subheading_size='15' custom_class=''][/av_heading]

[av_one_fifth first]

[/av_one_fifth][av_three_fifth]

[av_contact email=' (Email address hidden if logged out) ' title='' button='Subscribe' on_send='' sent='Thanks! You will receive an email soon!' link='page,74' subject='' autorespond='' captcha='' hide_labels='aviaTBhide_labels' color='av-custom-form-color av-light-form']
[av_contact_field label='Name' type='text' options='' check='is_empty' width='element_third' multi_select=''][/av_contact_field]
[av_contact_field label='E-Mail' type='text' options='' check='is_email' width='element_third' multi_select=''][/av_contact_field]
[/av_contact]

[/av_three_fifth][av_one_fifth]

[/av_one_fifth][/av_section]

Cheers!
Rikard

Hey Spiv,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

Hi Stefan,

Great, glad we could help :-)

Thanks,
Rikard

Hi,

I’m not sure, do you have any security plugins or ip blocking active maybe?

Thanks,
Rikard