Page 270 – Support | Kriesi.at – Premium WordPress Themes

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July 10, 2023 at 6:51 pm in reply to: Header:Bar #1412982

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 10, 2023 at 6:50 pm in reply to: In Support or? #1412980

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then.

Best regards,
Rikard

July 10, 2023 at 6:50 pm in reply to: Importing Parallax Demo – Not showing after import #1412979

Rikard
Keymaster

Hey PSDC,

It’s likely that the front page did not get set properly, did you check that in the theme options? If you should need further help, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 10, 2023 at 10:10 am in reply to: In Support or? #1412934

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

July 10, 2023 at 10:09 am in reply to: custom post type permalink change done, showing page not found #1412933

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 9, 2023 at 12:05 pm in reply to: Demo import not Working #1412843

Rikard
Keymaster

Hi,

You had set your front page as the blog page as well, so it was trying to display your blog posts.

Best regards,
Rikard

July 9, 2023 at 12:04 pm in reply to: testimonials widget on mobile #1412842
Rikard
Keymaster
Hey michelleornest,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
#top .av-large-testimonial-slider.avia-testimonial-wrapper .avia-testimonial {
  padding: 0;
}
}
```
Best regards,
Rikard
July 9, 2023 at 11:49 am in reply to: Content slider to be 1 slide on mobile #1412841

Rikard
Keymaster

Hi Sean,

We don’t have any scripts for that unfortunately. The functionality that you are mentioning is what is available at the moment.

Best regards,
Rikard

July 9, 2023 at 11:47 am in reply to: Mega Menu horizontal alignment of columns #1412840

Rikard
Keymaster

Hi amanda-mdllc,

Please open a new thread for your problem, as we can only help one user in a single thread.

Best regards,
Rikard

July 9, 2023 at 11:46 am in reply to: Mega Menu horizontal alignment of columns #1412839

Rikard
Keymaster

Hi PB,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 9, 2023 at 11:42 am in reply to: Gallery in Blog Posts on Firefox, Photos arranged one below the other #1412838

Rikard
Keymaster

Hey awasner,

Are you using the Block Editor to create your posts? If so, then are you getting the same problem if you activate one of the default WordPress themes?

Best regards,
Rikard

July 8, 2023 at 8:17 pm in reply to: custom post type permalink change done, showing page not found #1412764

Rikard
Keymaster

Hi,

Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

July 8, 2023 at 8:12 pm in reply to: How to use SVG logo #1412763

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

July 8, 2023 at 8:11 pm in reply to: How to activate Debug Mode for copying shortcode? #1412762

Rikard
Keymaster

Hi tobiasfries12,

You can activate debug mode under Enfold->Layout Builder->Advanced Options.

Best regards,
Rikard

July 8, 2023 at 8:03 pm in reply to: Google Tag Manager #1412760

Rikard
Keymaster

Hi Ben,

I’m not too familiar with Google Tag Manager unfortunately. Does the preview do anything except simply show you a preview? If not, and if your code is working as it should, then I don’t think you have anything to worry about.

Best regards,
Rikard

July 8, 2023 at 8:01 pm in reply to: Header:Bar #1412758
Rikard
Keymaster
Hi,

Please try this in Quick CSS:
```
#top .av_header_transparency #header_meta {
  border-bottom: none;
}
```
Best regards,
Rikard
July 8, 2023 at 7:56 pm in reply to: Demo import not Working #1412757

Rikard
Keymaster

Hi,

Thanks for that. I’ve corrected the settings on your installation, please review it.

Best regards,
Rikard

July 8, 2023 at 7:52 pm in reply to: Moving Color Sections #1412756

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on this topic.

Best regards,
Rikard

July 8, 2023 at 7:33 pm in reply to: In Support or? #1412752

Rikard
Keymaster

Hey Paul,

Please note that a theme license and valid support is not the same thing, please refer to this if you should need to extend your support license: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Best regards,
Rikard

July 8, 2023 at 7:32 pm in reply to: Downloading demos for Enfold is not working #1412751

Rikard
Keymaster

Hey johno135,

I’m guessing that it’s setting with your local server which might have to be adjusted. If you open the inspector in your browser while trying to download the demo, do you then see any errors? If you have a working installation, then you can import it there, then export that installation to your local installation.

Best regards,
Rikard

July 7, 2023 at 9:29 am in reply to: Demo import not Working #1412680

Rikard
Keymaster

Hey Phil,

The front page might have not have been set properly, did you check that in the theme options? I tried logging into your site, but the details are not working. Please check and verify.

Best regards,
Rikard

July 7, 2023 at 9:27 am in reply to: Price of Enfold Classic Theme #1412679

Rikard
Keymaster

Hey René,

Once you purchase a license, then it’s valid for life, and it includes all the theme demos :-)

Best regards,
Rikard

July 6, 2023 at 9:02 pm in reply to: Main menu issue #1412639

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further problems or questions.

Best regards,
Rikard

July 6, 2023 at 8:59 pm in reply to: Header:Bar #1412638

Rikard
Keymaster

Hi,

You can select to not show that menu under Enfold->Header->Extra Elements->Header Secondary Menu.

Best regards,
Rikard

July 6, 2023 at 8:54 pm in reply to: Contact form: manually_install_auto_identify_script #1412636

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 6, 2023 at 8:54 pm in reply to: White area appearing under fullwidth easy slider at top of page #1412635

Rikard
Keymaster

Hey stuart131,

I’m not sure if I can see it on my end, could you point it out in a screenshot please?

Best regards,
Rikard

July 6, 2023 at 8:52 pm in reply to: Child Theme #1412634

Rikard
Keymaster

Hi,

I’m not sure how other themes work unfortunately, I think you will need to refer to the documentation of each individual theme.

I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 6, 2023 at 8:51 pm in reply to: Überschritten klein angezeigt seit Veröffentlichung #1412633

Rikard
Keymaster

Hi Pia,

Could you post a link to where we can see the problem you are having please?

Best regards,
Rikard

July 6, 2023 at 8:37 pm in reply to: [Critical] Vulnerability Report: Email Hyperlink Injection #1412631

Rikard
Keymaster

Hey Zain,

Please share your report here. You can send attachments via a service like Dropbox or Google Drive for example.

Best regards,
Rikard

July 6, 2023 at 8:35 pm in reply to: Changing the font size of the captions in Masonry Gallery #1412630
Rikard
Keymaster
Hey tcampaner,

Please try the following in Quick CSS:
```
.page-id-976 .av-masonry-entry-title {
  font-size: 14px;
}
```
Best regards,
Rikard
Author

Posts

Viewing 30 posts - 8,071 through 8,100 (of 93,430 total)

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