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Viewing 30 posts - 781 through 810 (of 93,500 total)
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  • in reply to: Widget page inactive #1489453

    Hi,

    Thanks for the update. What happens if you completely delete the current theme files, then upload them again? You can do that via the WordPress dashboard, or FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install

    Best regards,
    Rikard

    in reply to: Recommended plugin for compressing images #1489432

    Hey woogie07,

    We haven’t tested the theme with any plugins like that, so we don’t have anything to recommend unfortunately. Please note that your can compress your images locally before uploading them instead of using a plugin.

    Best regards,
    Rikard

    in reply to: .scroll-down-link #1489431

    Hi,

    Thanks for helping out @guenni007. Did that answer your question @VachetAlexandre?

    Best regards,
    Rikard

    in reply to: Bulk/Agency Pricing? #1489430

    Hey John,

    Thanks for reaching out to us. We don’t handle licensing on our end, please try reaching out to Envato/Themeforest support and check if you can transfer your sites to a different account. There’s a regular and extended license as you can see here. Most customers select the single license, as they can purchase licenses for individual sites.

    Best regards,
    Rikard

    in reply to: Widget page inactive #1489428

    Hi,

    Thanks for that. I’m not sure that I understand your last message though, I’m asking if you are able to select a different PHP version for the site that you are having problems with?

    Best regards,
    Rikard

    in reply to: 2 menu’s, 2 tokens? #1489427

    Hi,

    Thanks for update. In short a child theme is used to override the parent. The message you are referring to appears since you are overriding WooCommerce templates in your child theme, it has nothing to do with Enfold.

    Best regards,
    Rikard

    in reply to: Widget page inactive #1489420

    Hi,

    Thanks for that. Are you able to check if other PHP version are working? For example 8.1 or 8.2?

    Best regards,
    Rikard

    in reply to: Quality Websites With Permanent Post #1489419

    Hey Steve Smith,

    Best regards,
    Rikard

    in reply to: Widget page inactive #1489412

    Hi,

    Thanks for that. Does your site have a URL as well?

    Best regards,
    Rikard

    in reply to: Social preview inactive problem (Facebook preview) #1489402

    Hey lsmsoft,

    Enfold doesn’t have functionality for setting the image which is to be used when posting on social networks, you need to use a plugin for that. Most SEO have that built in if I’m not mistaken.

    Best regards,
    Rikard

    in reply to: Widget page inactive #1489395

    Hi,

    Yes, you can send login details in private.

    Best regards,
    Rikard

    in reply to: 2 menu’s, 2 tokens? #1489392

    Hi,

    Yes, that is where you activate a theme.

    Best regards,
    Rikard

    in reply to: Lightbox doesn’t work with Gutenberg gallery #1489388

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: 2 menu’s, 2 tokens? #1489386

    Hi,

    You can check which theme is active under Appearance in the WordPress menu, it takes roughly 2 seconds to see which theme is active. I installed a child theme for you, and copied what was in your old child theme. The new child theme was left active.

    A theme license is valid for a single domain including sub domains. So yes, you would need a second license for your other site.

    Best regards,
    Rikard

    in reply to: 2 menu’s, 2 tokens? #1489361

    Hi,

    Please try to activate the parent theme to see if you can edit them after that. If that is the case, then one of the customisations in your child theme is causing the problem.

    Best regards,
    Rikard

    in reply to: Widget page inactive #1489350

    Hi,

    Thanks for that, but we cannot reproduce this problem. We haven’t had any other reports of this being a problem either. Did you add any customisations which might be causing this to happen?

    Best regards,
    Rikard

    in reply to: Changing Title size in timeline #1489349

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    in reply to: enfold right justify footer links #1489348

    Hi,

    Please try the following in Quick CSS under Enfold->General Styling:

    #socket .copyright p {
      display: inline; 
    }
    
    #socket .copyright {
      width: 100%;
    }

    Best regards,
    Rikard

    in reply to: Widget page inactive #1489322

    Hey oxyde31,

    Which version of the them are you running?

    Best regards,
    Rikard

    in reply to: Desarrollo #1489321

    Hey Daniel Gustavo,

    Thanks for reaching out. I’m not sure exactly what you need help with though? Note that we are not a web development agency, we are the creators of the Enfold WordPress theme. We do not accept any type of custom work outside the scope of our own software.

    Best regards,
    Rikard

    Hey Salvador,

    The only place that you can download the theme files is from a Themeforest account unfortunately. I would suggest that you try reaching out to Themeforest support first of all to see if you can recover you account. If not, then I’m afraid that you would have to purchase a new license.

    Best regards,
    Rikard

    in reply to: 2 menu’s, 2 tokens? #1489318

    Hi,

    I didn’t need it after all, so no need to send details for the other site. I’ve activated the latest version of the theme for you, and your site seems to displaying as it should, please review it.

    Best regards,
    Rikard

    in reply to: 2 menu’s, 2 tokens? #1489305

    Hi,

    Thanks for that. Could you give us access to the parent site as well please?

    Best regards,
    Rikard

    in reply to: It’s showing old PDF files on mobile devices #1489283

    Hey amandamilenamohler,

    Maybe the file in question is saved on your device? Please note that this is not in any way theme related, so you might have better luck searching for the problem using a search engine.

    Best regards,
    Rikard

    in reply to: external Widget #1489282

    Hi,

    The quotes in what you pasted last are not valid quotes, you need to change them to regular quotes:

    "

    Best regards,
    Rikard

    in reply to: Enfold memory error #1489281

    Hey frammies,

    You need to increase the amount of memory allocated to PHP on your installation: https://developer.wordpress.org/advanced-administration/wordpress/wp-config/#Increasing_memory_allocated_to_PHP

    Best regards,
    Rikard

    in reply to: external Widget #1489274

    Hi,

    Thanks for that. It looks like there are invalid characters in your code, this is what I see in the source code:

    id="”rr7or”"

    Please try removing all extra instances of this character:

    Best regards,
    Rikard

    in reply to: 2 menu’s, 2 tokens? #1489273

    Hi,

    Thanks for the update. The FTP login details are working, thanks for that. We just need to verify that you have backups of your site? Besides regular updates, you should also export the theme settings under Enfold->Import/Export and save it on your local machine.

    I can’t say what will happen after the update unfortunately, but the child theme will be intact.

    Best regards,
    Rikard

    in reply to: Font color #1489272

    Hi,

    Thanks for the update. Did you try setting the p element to the colour of your choice under Enfold->Advanced Styling. You could also check your settings for Main Content Font Color under Enfold->General Styling->Main Content.

    Best regards,
    Rikard

    in reply to: Headlines cut off #1489261

    Hey frammies,

    I’m not sure which element you are using, but if that is a Special Heading element then you can set different font sizes for each screen size in the Styling tab in the element options.

    Best regards,
    Rikard

Viewing 30 posts - 781 through 810 (of 93,500 total)