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April 9, 2025 at 8:13 pm in reply to: Account Access Issue & Website Update Problems – Purchase Code: f734ef99-b5b3-4754-96ef-7fa60a22513e #1481097
Hey jessica venturi,
You have added the wrong email in your account, should we change it to the one you are using to contact us here?
Best regards,
RikardApril 9, 2025 at 8:10 pm in reply to: Background Images Not Displaying With WP Rocket Active #1481096Hey NicomIT,
This is not a known issue. Try turning off file compression in the theme, and activate the option to delete old CSS and JS files under Enfold->Performance to see if that helps.
Best regards,
RikardApril 9, 2025 at 8:08 pm in reply to: Accordion disapears when another accordion is opened. #1481095Hi,
Thanks for the update. I changed the IDs of the first instances in the first two accordions, and it’s working as expected after that. Please review your site.
Best regards,
RikardHi,
Thanks for the update, we’ll close thi shtread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Gianluca,
It will center the text between the left edge of the container and the start of the menu on the right. Since the menu is on the right, it would make more sense to have it left aligned in my opinion.
Best regards,
RikardHi,
Thanks for that. I’m not sure that I fully understand your intentions on that page, could you try to explain them a bit further please?
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update. What exactly are you looking to change regarding the pagination buttons? If you have a screenshot highlighting your intentions, then that would help.
Best regards,
RikardHi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardApril 9, 2025 at 3:10 pm in reply to: Remove Black Border and Overlay on Image Gallery Thumbnails (Lightbox Trigger Im #1481075Hi,
Please try the following in Quick CSS under Enfold->General Styling:
#top div .avia-gallery .avia-gallery-big { padding: 0; border-width: 0; }
Best regards,
RikardHi,
Maybe you have added that using the default WordPress editor while using the Text Block element? If so, then you can simply change it back using the same editor. You can also click the Text tab in editor, there you can manually remove the span tag.
Best regards,
RikardHi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update. If you want to design your blog posts yourself, then you can do so using the Layout Builder. If you need further help with something in your last reply, then please post a link to where we can see the actual elements.
Best regards,
RikardHi,
Thanks for helping out @guenni007. Did that answer your question @luleloki?
Best regards,
RikardApril 8, 2025 at 8:55 pm in reply to: Remove Black Border and Overlay on Image Gallery Thumbnails (Lightbox Trigger Im #1481018Hey ballindigital,
You can remove the linked image overlay under Enfold->Advanced Styling. Please post a link to where we can see the actual elements so that we can have a look at the border.
Best regards,
RikardHi,
Thanks for helping out @guenni007. Did that answer your question @brugmedia?
Best regards,
RikardHi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Gianluca,
Do you mean that you want the regular table styling, but it’s not there on the page that you linked to?
Best regards,
RikardHey MAJO_Agency,
Did you design your blog page yourself using the Layout Builder? If so, then the theme settings will have no effect on that. If you need further help, then please post links to where we can see the problems that you are having.
Best regards,
RikardHi,
You can change them under Appearance->Menus. If you don’t see the text in question, then activate the Description field under Screen Options in the top right hand corner of the screen.
Best regards,
RikardHey Snerp,
It’s possible to update, but I would suggest that you keep backups of the old site before updating anything.
Best regards,
RikardApril 8, 2025 at 9:39 am in reply to: Technical request regarding ThemeForest theme and OVH hosting #1480986Hey Assous Nathaiie,
I’m not sure that I fully understand your request, is the problem that you are not able to import a demo? If so, then that is a known problem with OVH hosting, the demo import will not work. You would have to import the demo to a local or test site, then migrate the site to your OVH hosting site. You could also copy/paste the content shortcodes.
Best regards,
RikardHi,
If you want the strong tag styling to apply, then you cannot add spans with inline styling inside of the tags like you are doing here:
Try removing the span tags to see what happens then.
Best regards,
RikardHey Tanja,
The link attribute is where you add the URL:
link='manually,https://test.com'
The link target attribute is where you set if you want the link to open in a new tab:
link_target='_blank'
If not, then leave it empty.
Best regards,
RikardHi,
Thanks for that. Your site seems to be down at the moment, please let us know when it’s up again. Also, do you have any server side caching active?
Best regards,
RikardApril 7, 2025 at 3:09 pm in reply to: Bug Report: Enfold Theme – PHP Fatal Error (TypeError: Unsupported operand types) #1480935Hey SCHMUTZ Falco,
Which version of the theme are you running and how can we reproduce the problem that you are getting on your end?
Best regards,
RikardHi,
Great, I’m glad that Mike could help you out. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardApril 7, 2025 at 2:49 pm in reply to: Accordion disapears when another accordion is opened. #1480932Hi,
Did you check the ID in the single toggles? If you need further help, then please post admin WordPress login details in private so that we can have a closer look.
Best regards,
RikardApril 5, 2025 at 10:05 am in reply to: Display issue on select pages of website – showing as html #1480813 -
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