Page 269 – Support | Kriesi.at – Premium WordPress Themes

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July 13, 2023 at 10:22 am in reply to: Placement of html main-tag #1413213

Rikard
Keymaster

Hey JoelFranssen,

I’m not sure exactly what you are looking to achieve, but the div with the #main ID might be what you are looking for?

Best regards,
Rikard

July 13, 2023 at 10:19 am in reply to: Dev Tools warning on avia-compat.js #1413212

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

July 13, 2023 at 9:43 am in reply to: “Save draft” button disappeared #1413207

Rikard
Keymaster

Hi,

Thanks for that. The page you linked to seems to be published already? A page cannot be published and a draft at the same time. If you want to update your page, then you would simply click the Update button.

Best regards,
Rikard

July 13, 2023 at 9:41 am in reply to: Saved pages do not show changes of certain items afterwards. #1413206

Rikard
Keymaster

Hi,

Thanks for the update. The problem you are having is not a general theme problem, we can’t reproduce it on any of our test installations, and we have no other users having the same problem. With that in mind, the problem is likely local to your site or server. I’m not sure what it is unfortunately, but testing a different PHP version would be something to check at least. Do you have server error logs that you could share with us?

Best regards,
Rikard

July 11, 2023 at 8:28 pm in reply to: new licese not working! #1413085

Rikard
Keymaster

Hi,

Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

July 11, 2023 at 8:27 pm in reply to: Enfold template support php 8.0 #1413084

Rikard
Keymaster

Hey Ko,

Enfold is fully compatible with PHP 8. Maybe you are running an old version of the theme? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

July 11, 2023 at 8:26 pm in reply to: Theme Licence #1413083

Rikard
Keymaster

Hi,

Thanks for that. I see that you are overriding header.php in your child theme, please try replacing that file with the same file in the parent theme. You can add your customisation back in after that.

Best regards,
Rikard

July 11, 2023 at 8:24 pm in reply to: Saved pages do not show changes of certain items afterwards. #1413082

Rikard
Keymaster

Hi,

Thanks for that. Uploading fresh theme files made no difference unfortunately, could you try using a different PHP version please? Maybe 8.0?

Best regards,
Rikard

July 11, 2023 at 8:18 pm in reply to: Mega Nav Issue – Not loading with new theme #1413080

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

July 11, 2023 at 5:32 pm in reply to: ENFOLD THEME #1413073

Rikard
Keymaster

Hey Irene,

I think you will have to remove the current token from your Themeforest account, then create a new one: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

July 11, 2023 at 5:30 pm in reply to: enlarge font in title #1413072
Rikard
Keymaster
Hey jeel147,

Please try the following in Quick CSS under Enfold->General Styling:
```
h1.main-title {
  font-size: 30px;
}
```
Best regards,
Rikard
July 11, 2023 at 5:28 pm in reply to: “Save draft” button disappeared #1413071

Rikard
Keymaster

Hi,

Thanks for that. I created a test page, and that seems to be working as expected. How can we reproduce the problem you are seeing on your end?

Best regards,
Rikard

July 11, 2023 at 5:25 pm in reply to: You haven’t covered this topic, right? #1413070

Rikard
Keymaster

Hey Carol,

Thanks for reaching out, and for the offer. We are not interested at the moment though.

Best regards,
Rikard

July 11, 2023 at 5:23 pm in reply to: Problem with Instagram conncetion #1413068

Rikard
Keymaster

Hey webba,

Please try using this plugin: https://wordpress.org/plugins/instagram-feed/

Best regards,
Rikard

July 11, 2023 at 5:20 pm in reply to: Enfold 5.0 – Problem with footer widget #1413065

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

July 11, 2023 at 5:19 pm in reply to: Theme Licence #1413064

Rikard
Keymaster

Hi refractiv,

The staging site you linked to is not loading at all on my end, maybe there is a spelling error in there?

Best regards,
Rikard

July 11, 2023 at 5:16 pm in reply to: Indexing Issues due to re-direct #1413063

Rikard
Keymaster

Hi,

Thanks for that. Did you check those URLs in the tool I linked to? I see that some of them are returning 301 and 404 errors. There’s nothing in the theme which would add 301 redirects, so I’m assuming that it’s coming from either a plugin, or your .htaccess files. Did you check those possibilities? The only 404 functionality in the theme can be found on the main page of the theme options, and I see that it’s disabled on your installation. That means that the theme is likely not responsible for the server response codes. Having said that, you could try updating to the latest version (5.6.3) to see if that changes anything though: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

July 11, 2023 at 5:09 pm in reply to: Menu Column Title #1413059

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution. If the CSS in question is working as you wish, then I don’t see any problem in using it.

Best regards,
Rikard

July 11, 2023 at 12:16 pm in reply to: Enfold 5.0 – Problem with footer widget #1413037

Rikard
Keymaster

Hi,

Thanks for the update. The socket is displaying as it should when the parent theme is active, so there’s likely something wrong in footer.php which you are overriding in the child theme. Please try to copy footer.php from the parent theme into your child, then add your customisations back in after that.

Best regards,
Rikard

July 11, 2023 at 12:12 pm in reply to: Page position linking, not working #1413035

Rikard
Keymaster

Hi,

Thanks for the update, I’ll go ahead and close this thread for not then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 11, 2023 at 12:10 pm in reply to: Saved pages do not show changes of certain items afterwards. #1413034

Rikard
Keymaster

Hi,

Thanks for the update. Could you share FTP login details in private as well, so that we can try to upload a fresh version of the theme for you please?

Best regards,
Rikard

July 10, 2023 at 7:18 pm in reply to: Enfold 5.0 – Problem with footer widget #1412994

Rikard
Keymaster

Hey webba,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 10, 2023 at 7:14 pm in reply to: testimonials widget on mobile #1412993
Rikard
Keymaster
Hi,

Please try this instead:
```
@media only screen and (max-width: 767px) {
#top .av-large-testimonial-slider.avia-testimonial-wrapper .avia-testimonial {
  padding: 0 !important;
}
}
```
Best regards,
Rikard
July 10, 2023 at 7:10 pm in reply to: Re-design of website: Licens #1412992

Rikard
Keymaster

Hey Lene,

You don’t need an extra license for a development site.

Best regards,
Rikard

July 10, 2023 at 7:09 pm in reply to: Indexing Issues due to re-direct #1412990
Rikard
Keymaster
Hey rosiet5,

I can only see a 200 response code for your front page using this tool: https://httpstatus.io. Could you link to a page where there is an actual redirect please?

If you should need any further help, then please upgrade the account you posted to have have administrator rights.

Best regards,
Rikard
- This reply was modified 2 years, 7 months ago by Rikard.
July 10, 2023 at 7:05 pm in reply to: Menu Column Title #1412989

Rikard
Keymaster

Hi,

Please post a link to where we can see the element in question, and a screenshot highlighting the changes you would like to make.

Best regards,
Rikard

July 10, 2023 at 7:03 pm in reply to: Product woocmmerce name #1412988

Rikard
Keymaster

Hi,

Great, I’m glad that you found it. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

July 10, 2023 at 7:02 pm in reply to: “Save draft” button disappeared #1412987

Rikard
Keymaster

Hi,

Thanks for the update. Please post admin login details in private then, and let us know how to reproduce the problem you are having.

Best regards,
Rikard

July 10, 2023 at 7:00 pm in reply to: Saved pages do not show changes of certain items afterwards. #1412986

Rikard
Keymaster

Hi,

Sorry for the late reply. I’m not sure what is wrong with your installation unfortunately, but I’ve asked the rest of the team to have a look as well. Please reply to this thread once you have read this message, so that it gets added back to our support queue.

Best regards,
Rikard

July 10, 2023 at 6:59 pm in reply to: Set Burger Menu Breakpoint #1412985
Rikard
Keymaster
Hey NoraGTS,

Please try this in Quick CSS:
```
@media only screen and (max-width: 1024px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
You can adjust the 1024 pixel value to the value of your choice.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 8,041 through 8,070 (of 93,430 total)

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