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Hey tulin88,
Please try this CSS as well:
@media only screen and (max-width: 990px) { .responsive.html_mobile_menu_tablet #top #header #header_meta .social_bookmarks { display: block; } }Best regards,
RikardJuly 31, 2023 at 10:52 am in reply to: New website, when uploading Enfold theme immediately a critical error #1415010Hi,
Please server error logs with us. Also please share WordPress and FTP login details in private.
Best regards,
RikardHi,
Thanks for the update, the LayerSlider is not working on my end now either. I see that you have added a token, but the update doesn’t seem to be coming through. Please try updating using this plugin instead: https://envato.com/market-plugin/
Best regards,
RikardHi,
I checked in a private browser window, and it shows up there. Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 510px) { .avia-cookie-consent .avia-button { margin-bottom: 15px; } }Best regards,
RikardHi,
Thanks for that, those details did work. I see that Enfold was already uploaded, but not activated. I activated it for you, and everything seems to be working as expected. Please review your site.
Best regards,
RikardHey Goodchild007,
Thanks for the login details. Could you try updating your PHP version to 8.x please? If you should need further help, then please share server error logs with us.
Best regards,
RikardHi,
Thanks for that. I created a new FTP account, please see private. Those details are working, and lead to the root folder. I can see that Enfold is uploaded there already though, so we would need access to the actual WordPress site in order to help you out further. I checked the previous WordPress login details that you posted, but they are still not working unfortunately.
Best regards,
RikardHi,
Thanks for the update, we’ll keep this thread open for you.
Best regards,
RikardHi,
Thanks for that, I think you forgot to include a URL to the site though? I check the URL in private, but I can’t see a cookie banner there.
Best regards,
RikardHi,
The LayerSlider is working on my end, and the redirect is added becuase you set your home page as the custom 404 page in the theme options. I’ve turned that off for you, and it’s working as expected. Please create and set a dedicated 404 page instead.
Best regards,
RikardHey Stilecatalini,
Thanks for the screenshot, could you post a link to where we can see the actual elements as well please?
Best regards,
RikardHey tulin88,
That sub menu looks like a mega menu, is that on purpose or do you want the normal sub menu? If so, then please uncheck the Mega menu option under the menu item in question.
Best regards,
RikardHi,
Thanks for the update and clarification. If you can’t provide us with working FTP login details, then we can’t upload the theme files for you, it’s as simple as that. If the FTP login details that your got from your hosting provider leads to the wrong place on the server, then please continue the discussion with them, because we have to control over your hosting account.
Best regards,
RikardHey Jasna,
Thanks for the login details. That can happen if you had Coming soon mode active, then deactivated it. I activated it again and selected the option which is not a page, then deactivated it again after that. Could you check if it’s working as expected now please?
Best regards,
RikardHey Saalim,
Please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best regards,
RikardHi,
The social icons are already in your mobile menu, do you want to display them differently maybe? If so, then please specify how.
Thanks @guenni007 for helping out :-)
Best regards,
RikardHey Massimo,
Thanks for the login details. If content is disappearing, then it’s most likely due to open html markup in your content. Could you try checking for anything like that in the content, before it starts breaking? If you should need further help from us, then please let us know on which page you are having this problem.
Best regards,
RikardHi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardJuly 29, 2023 at 11:23 am in reply to: bought a new license for help but can't find the new license #1414801Hi,
Thanks for the update, but I can’t see that happening anymore on my end. Could you try to explain the problem a bit further please?
Best regards,
RikardJuly 28, 2023 at 9:58 pm in reply to: bought a new license for help but can't find the new license #1414784Hey merlijn16,
Thanks for the login details. I activated the previous option for Maintenance mode, then selected the option which is not a page and saved. I then turned off Maintenance mode again. Please check if everything is working as it should now.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardJuly 28, 2023 at 7:07 pm in reply to: Lighthouse was unable to reliably load the page you requested. #1414775Hi,
I see that you have the site in maintenance mode, is that enabled when testing? If so, then please try turning it off.
Best regards,
RikardHey Tara Lang,
Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/
If the updates should still not work after that, then please try using this plugin: https://envato.com/market-plugin/
Best regards,
RikardHi,
Thanks for that. The FTP login details are working, but the directory which it leads to is empty, and there is no way to navigate anywhere.
Best regards,
RikardJuly 28, 2023 at 6:54 pm in reply to: Smaller screen sizes slider revolution has a blank sidebar like thing #1414771Hey ndszamoca,
I’m not sure that I can see the problem on the page you linked to, could you post a screenshot highlighting it please?
Best regards,
RikardHey lfs360,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 479px) { .responsive #top #main .products .product { margin: 0 1% 1% 0 !important; width: 49% !important; } }Best regards,
Rikard -
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