Page 2639 – Support | Kriesi.at – Premium WordPress Themes

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April 22, 2016 at 8:03 am in reply to: images in the media library and posts not displayed anymore #619590

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any more help on the topic.

Thanks,
Rikard

April 22, 2016 at 8:01 am in reply to: change link icon with logo #619589

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Regards,
Rikard

April 22, 2016 at 8:00 am in reply to: anchor not working #619587

Rikard
Keymaster

Hi Bernd,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 22, 2016 at 7:56 am in reply to: Avia Layout Builder Not Working with WordPress 4.5 Update #619583

Rikard
Keymaster

Hi,

I get an internal server error (500) when going to your login page, not sure what is going on?

Regards,
Rikard

April 22, 2016 at 7:53 am in reply to: Problems after WP 4.5 installation #619582

Rikard
Keymaster

Hi,

Thanks for that. Could you try deactivating all plugins to see if one of them is causing a conflict please? If that is not the case then please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Thanks,
Rikard

April 22, 2016 at 7:18 am in reply to: Updated WordPress and can't view accordion slider #619574

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Regards,
Rikard

April 22, 2016 at 7:17 am in reply to: Layerslider – existing slides not showing in layerslider window #619573

Rikard
Keymaster

Hey rmatene,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

April 22, 2016 at 7:16 am in reply to: LayerSlider WP – This site is not yet authorized to receive plugin updates error #619572

Rikard
Keymaster

Hi,

You can ignore that message as the Layer Slider is bundled with theme. It will update once you update the theme itself.

Regards,
Rikard

April 22, 2016 at 7:15 am in reply to: Author Images without Gravatar #619571

Rikard
Keymaster

Hi digital-handyman,

I’m sure there is but that question would probably be better asked/answered in a WordPress forum as it’s nothing the theme is handling.

Regards,
Rikard

April 22, 2016 at 7:11 am in reply to: Email icon #619569

Rikard
Keymaster

Hi mcmoya,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

April 22, 2016 at 7:10 am in reply to: Edit colors and sizes table style #619568

Rikard
Keymaster

Hey mcmoya,

What exactly do you want to change and how? If you have a mockup or a screenshot highlighting the changes you would like to make we can give you some custom CSS to use.

Best regards,
Rikard

April 22, 2016 at 7:06 am in reply to: HTTP error – media library upload #619567

Rikard
Keymaster

Hi @jorgepelaez,

Please start a new thread and post admin login details in private so that we can have a closer look.

Best regards,
Rikard

April 22, 2016 at 7:03 am in reply to: Tried to update Enfold in WP #619566

Rikard
Keymaster

Hi,

Great, glad you found the problem. Please let us know if you should need any more help on the topic.

Best regards,
Rikard

April 22, 2016 at 6:57 am in reply to: ERROR after installing Enfold on Pantheon dev WP site #619564

Rikard
Keymaster

Hi,

Could you try deactivating all plugins to see if one of them is causing a conflict please?

Regards,
Rikard

April 22, 2016 at 6:53 am in reply to: New update appears to mess up responsive layout on mobile phone #619562

Rikard
Keymaster

Hi,

Did you try following the steps listed here: https://kriesi.at/support/topic/having-problems-after-updating-to-wordpress-4-5-please-read-this-first/?

Regards,
Rikard

April 22, 2016 at 6:52 am in reply to: How do I Add Icons to Mega Menu? #619560

Rikard
Keymaster

Hi Greg,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

April 22, 2016 at 6:51 am in reply to: Equal column height is not working #619559

Rikard
Keymaster

Hey MyDroneCompany,

I couldn’t see anything like that on your page, could you try to explain a bit further and/or post a screenshot of the issue please?

Regards,
Rikard

April 22, 2016 at 6:47 am in reply to: Allow users to click phone number on smartphones #619556
Rikard
Keymaster
Hey ChanSamo,

You can try something like this:
```
<a href="tel:+1800229933">Call us free!</a>
```
We can’t view the link you posted since it requires being logged in.

Best regards,
Rikard
April 22, 2016 at 6:45 am in reply to: Colour sections broken #619554

Rikard
Keymaster

Hi,

Did you try following the steps listed here? https://kriesi.at/support/topic/having-problems-after-updating-to-wordpress-4-5-please-read-this-first/

Thanks,
Rikard

April 22, 2016 at 6:44 am in reply to: I minified the js and now the easy slider doesn't work! #619551

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Regards,
Rikard

April 22, 2016 at 6:42 am in reply to: Nav item to open in new SIZED window #619549

Rikard
Keymaster

Hey endoradigital,

There is no live chat in any of our themes so I’m not sure what you are referring to? Please try to explain a bit further.

Thanks,
Rikard

April 22, 2016 at 6:40 am in reply to: New page is appearing blank with no content #619546

Rikard
Keymaster

Hi rlbr226,

Could you try to reset your permalinks under Settings–>Permalinks to see if that helps? If not then post admin login details in private so that we can have a closer look.

Regards,
Rikard

April 22, 2016 at 6:38 am in reply to: Onepager – Link to Colorsection ID doesnt highlight correctly -Viewport-Problem? #619543

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Please make sure that you are running the latest version of the theme (3.5.3)

Best regards,
Rikard

April 22, 2016 at 6:35 am in reply to: Sidebar not Showing #619540

Rikard
Keymaster

Hey eKMUch,

I see your problem, what happens if you remove the Google Maps element?

Best regards,
Rikard

April 22, 2016 at 6:30 am in reply to: Structured Data (hentry) errors #619539

Rikard
Keymaster

Hi superbikecoach,

Are you using the latest version of the theme? Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

April 22, 2016 at 6:20 am in reply to: OUT OF MEMORY #619534

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

April 22, 2016 at 6:19 am in reply to: Scaling in Advanced Layerslider #619533

Rikard
Keymaster

Hi,

Yes, it’s not included in the theme. I’m not sure if you can test it somewhere, I think you would have to reach out to the developers of the plugin to get an answer to that.

Regards,
Rikard

April 22, 2016 at 6:18 am in reply to: My LayerSlider not working after update to WP 4.5 #619532

Rikard
Keymaster

Hi,

Please try following this: https://kriesi.at/support/topic/having-problems-after-updating-to-wordpress-4-5-please-read-this-first/

Best regards,
Rikard

April 22, 2016 at 6:16 am in reply to: Full width image and css class #619531

Rikard
Keymaster

Hey smoothbob,

It looks full width on my end so I’m not really sure what you are looking to achieve. Could you try to explain a bit further and/or post a screenshot highlighting your intentions please?

Best regards,
Rikard

April 22, 2016 at 6:13 am in reply to: Bar Menu at Top on Mobile padding #619530
Rikard
Keymaster
Hi Jojo,

Please try the following in Quick CSS under Enfold–>General Styling:
```
@media only screen and (max-width: 767px) {
.phone-info span {
line-height:30px !important;
}
}
```
Thanks,
Rikard
Author

Posts

Viewing 30 posts - 79,141 through 79,170 (of 93,556 total)

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