Page 2637 – Support | Kriesi.at – Premium WordPress Themes

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April 23, 2016 at 10:50 am in reply to: Equal column height is not working #620452

Rikard
Keymaster

Hi,

I’m not sure, it’s nothing I’ve heard about before. Could you try deactivating all plugins to see if one of them is causing a conflict please? If not then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

April 23, 2016 at 10:48 am in reply to: Full page slider not showing #620451

Rikard
Keymaster

Hi,

Not sure about that, what version did it say you were using? You can try this plugin to clear WordPress transients: https://wordpress.org/plugins/artiss-transient-cleaner/

Best regards,
Rikard

April 23, 2016 at 10:45 am in reply to: Tabs #620450

Rikard
Keymaster

Hey codecreative,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

April 23, 2016 at 10:41 am in reply to: Google ad sense causing loading failure #620449

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. If you could paste the code you are using it would be great as well.

Regards,
Rikard

April 23, 2016 at 10:39 am in reply to: Masonry Gallery Caption Tooltip #620446

Rikard
Keymaster

Hi,

If we’re talking about the same thing it should only happen when you hover the images so it’s nothing permanent.

Regards,
Rikard

April 23, 2016 at 10:36 am in reply to: Problem with menu #620444

Rikard
Keymaster

Hey mewmew21,

I’m not sure what you want to change and how, could you try to explain a bit further please? A screenshot highlighting the changes might help as well.

Thanks,
Rikard

April 23, 2016 at 10:33 am in reply to: HTTP error – media library upload #620441
Rikard
Keymaster
Hi,

Great, I replied to it a few hours ago :-)

Best regards,
Rikard
- This reply was modified 9 years, 11 months ago by Rikard.
April 23, 2016 at 10:31 am in reply to: Colour Section Background Video Not Playing #620440

Rikard
Keymaster

Hi,

Ok, glad you got it working and thanks for letting us know.

Regards,
Rikard

April 23, 2016 at 10:27 am in reply to: error Unknown: Cannot use output buffering in output buffering display handlers #620438

Rikard
Keymaster

Hey endanight,

Where are you seeing this error? We would need WordPress admin login details in order to check your installation.

Regards,
Rikard

April 23, 2016 at 10:25 am in reply to: custum id for margin, how can be fixed for mobiles devices #620436
Rikard
Keymaster
Hi,

The media query for mobiles would be this:
```
@media only screen and (max-width: 767px) {
your CSS goes here for screens below 767 pixels
}
```
Thanks,
Rikard
April 23, 2016 at 8:50 am in reply to: Enfold – Category admin not working properly & can't use Yoast SEO plugin panel #620416

Rikard
Keymaster

Hey prembo,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

April 23, 2016 at 8:49 am in reply to: Loaded over HTTPS, but requested an insecure stylesheet after moving site #620415

Rikard
Keymaster

Hi Michel,

Great, glad you found the problem :-)

Thanks,
Rikard

April 23, 2016 at 8:47 am in reply to: Nach Update von Version 3.5.2 auf 3.5.3 Weisse Seite / white page #620414

Rikard
Keymaster

Hi,

Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/. You could also try to deactivate all plugins to see if there is any conflict going on.

Best regards,
Rikard

April 23, 2016 at 8:44 am in reply to: second Logo in header #620411

Rikard
Keymaster

Hi,

Not 100% sure but if you try to cut the code you posted and check the site afterwards you would be able to determine if it affects something or not, if it does then you can keep it as it is.

Regards,
Rikard

April 23, 2016 at 8:43 am in reply to: Problem with portfolio category placed on page as Masonry #620410

Rikard
Keymaster

Hi,

Great, glad you found a fix. Please let us know if you should need any more help on the topic.

Best regards,
Rikard

April 23, 2016 at 8:36 am in reply to: the colours in fonts and font sizes has changed. I haven´t change it. #620405

Rikard
Keymaster

Hi endanight,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. If you could link to your old threads that would be helpful, as well as screenshots highlighting the errors you are experiencing.

Thanks,
Rikard

April 23, 2016 at 8:31 am in reply to: Blot Beiträge: Letzter Eintrag hat keine Meta-Angaben #620404

Rikard
Keymaster

Hey Carsten,

I’ve tagged our german speaking moderator for the topic, please wait for his reply.

Thanks,
Rikard

April 23, 2016 at 8:30 am in reply to: Checkbox for contact form shows "true" on mobile devices #620403

Rikard
Keymaster

Hi,

Hm, that’s strange. Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

April 23, 2016 at 8:28 am in reply to: incorrect romanian diacritic marks #620402

Rikard
Keymaster

Hi AC19,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

April 23, 2016 at 8:26 am in reply to: Demobilder erscheinen nicht auf Frontend – Minimal Portfolio Demo #620401

Rikard
Keymaster

Hallo,

Great, glad you got it working and thanks for sharing the link :-)

Grüss,
Rikard

April 23, 2016 at 8:00 am in reply to: Enfold problems with last WordPress versions #620389

Rikard
Keymaster

Hi,

Could you try following the steps listed here please: https://kriesi.at/support/topic/having-problems-after-updating-to-wordpress-4-5-please-read-this-first/

Thanks,
Rikard

April 23, 2016 at 7:57 am in reply to: http error uploading images #620388

Rikard
Keymaster

Hey Jorge,

I uploaded the Kriesi logo without any problems. Could you upload an image you are having problems with to for instance imgur.com so that we can try from our end please?

Thanks,
Rikard

April 23, 2016 at 7:37 am in reply to: Customize contact form #620385

Rikard
Keymaster

Hi Nicoletta_DUS,

Could you provide us with a link to the site in question so that we can take a closer look please?

Cheers!
Rikard

April 23, 2016 at 7:36 am in reply to: Positioning a small image (an arrow) in the header. #620384

Rikard
Keymaster

Hey BrennerG,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 23, 2016 at 7:34 am in reply to: Custom CSS class field missing #620383

Rikard
Keymaster

Hi,

Great, please let us know if you should need any more help on the topic.

Best regards,
Rikard

April 23, 2016 at 7:33 am in reply to: 1/3 2/3 fill container #620382

Rikard
Keymaster

Hi wienerpresswerk,

You can set image or background colour in the element option under the Color tab.

Regards,
Rikard

April 23, 2016 at 7:22 am in reply to: Please choose product options… #620380
Rikard
Keymaster
Hi,

Could you try adding the following to the bottom of your functions.php file to see if that helps please?
```
function modify_jquery() {
if (!is_admin()) {
	wp_deregister_script('jquery');
	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
	wp_enqueue_script('jquery');
}
}
add_action('init', 'modify_jquery');
```
Regards,
Rikard
April 23, 2016 at 7:04 am in reply to: Thumbnails in sidebar missing #620375
Rikard
Keymaster
Hi,

The text is already linked so I don’t see the point for a read more link? If you want to hide the images you can try this in Quick CSS:
```
.sidebar .news-thumb {
display:none !important;
}
```
Regards,
Rikard
April 23, 2016 at 7:00 am in reply to: Image/Icone between text #620373

Rikard
Keymaster

Hi,

Ok, could you link to the test page please? You can upload files to for instance a public dropbox folder and then link to them here.

Regards,
Rikard

April 23, 2016 at 6:52 am in reply to: Website REALLY Slow :( #620369
Rikard
Keymaster
Hi kgbrooklyn,

328ms is pretty good in my book, could you link to some of the tests?

Best regards,
Rikard
- This reply was modified 9 years, 11 months ago by Rikard.
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Viewing 30 posts - 79,081 through 79,110 (of 93,562 total)

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