Page 2616 – Support | Kriesi.at – Premium WordPress Themes

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May 13, 2016 at 5:22 am in reply to: Prefent stripping of href links in accordeon #631785

Rikard
Keymaster

Hi,

Ok, could you post admin login details in private please? Also please try to list the exact steps you are trying to do and what is going wrong.

Thanks,
Rikard

May 13, 2016 at 5:19 am in reply to: wrong font displaying #631784

Rikard
Keymaster

Hi clairemartindigital,

What font did you try to install and how? Please try to explain a bit further.

Best regards,
Rikard

May 13, 2016 at 5:18 am in reply to: How to update Embedded Layerslider after updating theme. #631783

Rikard
Keymaster

Hi,

Ok, could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Thanks,
Rikard

May 13, 2016 at 5:17 am in reply to: Make submenu always display #631782

Rikard
Keymaster

Hi,

I’m not sure I understand exactly what you mean but I think what what you are looking to do would require a lot of customisations to the theme and would be out of scope of theme support unfortunately. If you have something on a live server and if you try to explain in further details exactly it is you want to achieve we could have a look at it though.

Best regards,
Rikard

May 13, 2016 at 5:10 am in reply to: disable mobile submenu items #631781

Rikard
Keymaster

Hey peanuttario,

I’m not sure what you mean by that, could you try explaining a bit further and share a link to your site please?

Thanks,
Rikard

May 13, 2016 at 5:09 am in reply to: wordpress 4.5.2 pages blank after upgrade from 4.4.2 with enfold 3.5.4 #631780

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for sharing your process :-)

Best regards,
Rikard

May 13, 2016 at 5:01 am in reply to: Images are places on LinkedIn-button on mobile #631778
Rikard
Keymaster
Hi,

Please try this as well:
```
@media only screen and (max-width: 990px) {
.team-img-container img {
    margin: 0 !important;
}
}
```
Best regards,
Rikard
May 13, 2016 at 4:58 am in reply to: Need the CSS to set Mobile Container Width to 120% #631776

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for sharing :-)

Regards,
Rikard

May 13, 2016 at 4:57 am in reply to: Ipad view on enfold thumbnails shows all text and I dont want that #631774

Rikard
Keymaster

Hey ariper,

I’m not sure I understand what it is you want to change, could you post a screenshot highlighting the items and how you would like to change them please?

Thanks,
Rikard

May 13, 2016 at 4:54 am in reply to: Icons not showing since updating WP #631773

Rikard
Keymaster

Hey tambuzi,

Icons are showing fine on my end on both sites. If you are still having problems then please clear your browser cache and reload a few times.

Regards,
Rikard

May 13, 2016 at 4:51 am in reply to: Color-change #631772

Rikard
Keymaster

Hi Andreas,

We can’t search for ticket numbers unfortunately but we will answer your request like we answer all others :-)

Thanks,
Rikard

May 13, 2016 at 4:49 am in reply to: Color Section Shifted below Footer #631771

Rikard
Keymaster

Hi,

Hm, that’s strange, never seen that before. Could you try to remove all your customisations and deactivate all plugins to see if that is where the problem is coming from please?

Best regards,
Rikard

May 13, 2016 at 4:44 am in reply to: Enfold menu overlapping logo #631769
Rikard
Keymaster
Hey pantoni,

Try this instead:
```
@media only screen and (max-width: 1140px) {
nav.main_menu {display:none !important;}
#advanced_menu_toggle, #advanced_menu_hide {display:block !important;}
}
```
Thanks,
Rikard
May 13, 2016 at 4:41 am in reply to: Portfolio grid titles #631767

Rikard
Keymaster

Hi clairemartindigital,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

May 13, 2016 at 4:37 am in reply to: Numbered List showing as Ordered List #631765

Rikard
Keymaster

Hi Jon,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 13, 2016 at 4:28 am in reply to: Question regarding the "post slider" #631763

Rikard
Keymaster

Hey robsdesigns,

Not sure if that would be possible, could you post a link to your site so that we can have a closer look?

Best regards,
Rikard

May 12, 2016 at 8:43 am in reply to: Remove Comment Count on ALL pages #631206

Rikard
Keymaster

Hi KK,

Do you want to hide it with CSS or do you want to completely remove the comments functionality? Please link to your site so that we can have a look at it.

Best regards,
Rikard

May 12, 2016 at 8:32 am in reply to: Avia layout builder makes post say "read more" instead of displaying post #631199

Rikard
Keymaster

Hi,

Please don’t post multiple replies about the same question, I replied to your first post already.

Regards,
Rikard

May 12, 2016 at 8:29 am in reply to: Video media element not centered, not taking wistia or youtube urls #631197

Rikard
Keymaster

Hey devynspirit,

Great, glad you solved it. Let us know if you should need any further help on the topic.

Regards,
Rikard

May 12, 2016 at 8:28 am in reply to: Enfold theme will not upload, variation images not working with WP update #631196

Rikard
Keymaster

Hi,

You need to add the excerpt manually when using the builder for posts, if you don’t see the excerpt field you can select to show it under Screen Option on the top right hand side of your screen. You can also switch to the default editor and save once you are done with the content of your post.

Regards,
Rikard

May 12, 2016 at 8:24 am in reply to: Icon list background colour #631195
Rikard
Keymaster
Hi Steve,

Ok great, you could try this CSS otherwise:
```
.avia-icon-list-container {
background-color:white !important;
}
```
Best regards,
Rikard
May 12, 2016 at 8:20 am in reply to: akkordeon toggle without opening button/function #631193

Rikard
Keymaster

Hi Marco,

Great, glad we could help :-)

Thanks,
Rikard

May 12, 2016 at 7:58 am in reply to: Grid CSS #631183

Rikard
Keymaster

Hi finon,

I’ve tagged the topic for our german speaking moderator, please wait for his reply.

Best regards,
Rikard

May 12, 2016 at 7:16 am in reply to: Icons not showing – tried recommended fixes – please help! #631169

Rikard
Keymaster

Hey Claudia,

There seems to be some kind of problem with your installation, the image for the theme in the backend is broken for instance. Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

May 12, 2016 at 7:11 am in reply to: Arrow/circle overlay graphic disappeared #631168

Rikard
Keymaster

Hi,

Could you try updating to the latest version of the theme (3.5.4) please? http://kriesi.at/documentation/enfold/updating-your-theme-files/.

You could also try to deactivate all plugins to see if one of them is causing a conflict.

Thanks,
Rikard

May 12, 2016 at 7:01 am in reply to: Add an ID to items #631164

Rikard
Keymaster

Hi zenimot,

Class is the only possibility for all elements unfortunately, if you need ID then you need to use the Color Section element.

Regards,
Rikard

May 12, 2016 at 6:56 am in reply to: Getting Disqus Comments to work on static pages #631160

Rikard
Keymaster

Hi,

Much appreciated @millertimesites :-)

Best regards,
Rikard

May 12, 2016 at 6:55 am in reply to: Close Button not working #631159

Rikard
Keymaster

Hi,

Could you try clearing all cache from the caching plugin and deactivate it to see if that helps?

Thanks,
Rikard

May 12, 2016 at 6:49 am in reply to: wordpress 4.5.2 pages blank after upgrade from 4.4.2 with enfold 3.5.4 #631157

Rikard
Keymaster

Hi @si77hay,

Not sure if you got your problems fixed or not?

Thanks,
Rikard

May 12, 2016 at 6:48 am in reply to: Enfold – google rankings… page speed #631156

Rikard
Keymaster

Hey generatrorassociates,

I ran your site through Pingdom’s test tool and it seems like the biggest problem is the waiting time, the time it takes for your server to deliver, is the biggest problem. You can see the full break down here: http://tools.pingdom.com/fpt/#!/mkC5N/http://www.gapowersolutions.co.uk

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 78,451 through 78,480 (of 93,572 total)

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