Page 2584 – Support | Kriesi.at – Premium WordPress Themes

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June 15, 2016 at 4:54 am in reply to: Youtube Movie on Smartphones #648359

Rikard
Keymaster

Hi paolol85,

Could you provide us with a link to the site in question so that we can take a closer look please? Autoplay of videos is disabled on mobile devices because of manufacturer limitations.

Regards,
Rikard

June 14, 2016 at 9:38 am in reply to: make a payment button vertical alignment #647869
Rikard
Keymaster
Hi peanuttario!

Try this:
```
.stripe-button-el span {
    padding-top: 13px !important;
}
```
Regards,
Rikard
June 14, 2016 at 9:34 am in reply to: Pages not showing up after publish #647868

Rikard
Keymaster

Hi,

Please try to reset your permalinks under Settings–>Permalinks to see if that helps.

Regards,
Rikard

June 14, 2016 at 9:33 am in reply to: default visual editor missing #647866

Rikard
Keymaster

Hi,

You have a lot of plugins there, are we allowed to deactivate them for testing purposes?

Thanks,
Rikard

June 14, 2016 at 9:28 am in reply to: Enfold Theme – Easy Slider Not Working #647865

Rikard
Keymaster

Hi,

Images are showing fine on your site on my end using Chrome, please try to clear your browser cache and reload a few times.

Cheers!
Rikard

June 14, 2016 at 9:23 am in reply to: Update fails once again #647864

Rikard
Keymaster

Hey mtamony,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

June 14, 2016 at 9:20 am in reply to: Download Enfold Version 2.5.4 #647861

Rikard
Keymaster

Hi swopejm,

That is a very old version of the theme and I’m not sure we still have it to be honest, why are you running that version?

Thanks,
Rikard

June 14, 2016 at 9:16 am in reply to: Different transparent headers for different pages possible? #647859

Rikard
Keymaster

Hi brendymullan,

Have you started somewhere? If so please link to your site.

Best regards,
Rikard

June 14, 2016 at 9:13 am in reply to: Color Section text on top not working #647858

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any more help on the topic.

Regards,
Rikard

June 14, 2016 at 8:44 am in reply to: Video not visible on ipad #647848

Rikard
Keymaster

Hey albertobarch,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

June 14, 2016 at 8:37 am in reply to: Setting up site similar to the One Page Demo #647846

Rikard
Keymaster

Hi wordsatworkmn,

That is the Fullscreen Slider, please try that.

Regards,
Rikard

June 14, 2016 at 8:25 am in reply to: Layer Slider won't loop #647840

Rikard
Keymaster

Hi,

Looks like you are running version 3.5.4 of the theme, could you try updating to the latest version, 3.6.1, please?

Thanks,
Rikard

June 14, 2016 at 8:16 am in reply to: Images broken in backend of wordpress – Avia builder icons #647836

Rikard
Keymaster

Hi,

You are getting this error message in the backend:

(index):451 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403

Not sure where it’s coming from though, could you try deactivating all plugins to see if there is a conflict coming from one of them please?

Thanks,
Rikard

June 14, 2016 at 8:05 am in reply to: Fullwidth Easy Slider captions #647832

Rikard
Keymaster

Hi,

Great, glad you found a solution which works for you, please let us know if you should need any more help on the topic.

Best regards,
Rikard

June 14, 2016 at 7:25 am in reply to: Masonry Portfolio Title Design #647817

Rikard
Keymaster

Hey Viramedia,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

June 14, 2016 at 7:24 am in reply to: Video Fullscreen Slider Height #647816

Rikard
Keymaster

Hi,

Ok great, please let us know if you should need any more help on the topic.

Best regards,
Rikard

June 14, 2016 at 7:23 am in reply to: menu links in new pages #647814

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Cheers!
Rikard

June 14, 2016 at 7:22 am in reply to: Import XML RSS generated #647813

Rikard
Keymaster

Hi,

Sorry but I’m not sure what you mean by that, what exactly is not working?

Regards,
Rikard

June 14, 2016 at 7:21 am in reply to: Conflict plugin #647811

Rikard
Keymaster

Hey Zaccc!

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 14, 2016 at 7:19 am in reply to: Avia layout builder issues – wordpress 4.5, latest version of enfold theme #647808

Rikard
Keymaster

Hi,

Could you try deactivating all other plugins except for Yoast to see if there is a conflict? You are getting some JavaScript errors on the edit page and I think it’s due to one of your other plugins.

Best regards,
Rikard

June 14, 2016 at 7:15 am in reply to: How to change product page layout? #647806

Rikard
Keymaster

Hey iranmiz,

Could you provide us with a link to the site in question so that we can take a closer look please? Also try to explain what you are looking to change.

Best regards,
Rikard

June 14, 2016 at 6:35 am in reply to: Color-Section doesn't keep it's content #647798

Rikard
Keymaster

Hi,

There is a password prompt before coming to the login page, could you post details for that as well? Also, please post the content you are trying to include in the sections with the problems.

Best regards,
Rikard

June 14, 2016 at 6:27 am in reply to: Enfold child theme problem in WPML translation #647797

Rikard
Keymaster

Hi,

You are running version 3.5.4 of the theme, could you try updating to the latest one (3.6.1) to see if that helps please?

Regards,
Rikard

June 14, 2016 at 6:24 am in reply to: Full screen slider is distorting images #647796

Rikard
Keymaster

Hey Revolution,

I’m not sure what’s going on there, have you done any customisations to the theme at all? If so, what were they?

Regards,
Rikard

June 14, 2016 at 6:16 am in reply to: How to make change the font/size/color of text in the Latest Portfolio widget? #647795
Rikard
Keymaster
Hi,

Please try the following as well:
```
#footer .news-headline:hover {
    color: #a3a3a3 !important;
    text-decoration: underline !important;
}
```
Best regards,
Rikard
June 14, 2016 at 6:09 am in reply to: Use an image as a tooltip, Image wit Hotspots #647794

Rikard
Keymaster

Hi Ricarda,

I’m not sure if that would be possible but send us a link to your site and we’ll have a look at it.

Regards,
Rikard

June 14, 2016 at 6:09 am in reply to: the mailchimp sign up option doesn't work #647792

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

June 14, 2016 at 6:07 am in reply to: TinyMCE editor-style-shared.css #647791

Rikard
Keymaster

Hey Viramedia,

I’m not sure if I understand exactly what mean by that but I think that would take a lot of customisations to theme and would be out of scope of theme support unfortunately. If I’ve misunderstood you then please try to explain a bit further.

Best regards,
Rikard

June 14, 2016 at 6:03 am in reply to: Menu con Woocommerce product tags #647789

Rikard
Keymaster

Hey andoni34,

I’ve tagged the topic for our spanish speaking moderators, please wait for their replies.

Best regards,
Rikard

June 14, 2016 at 6:01 am in reply to: Rename Toogle-URL #647788

Rikard
Keymaster

Hi researchtools,

I’m not sure if that would be possible but send us a link to your site and we’ll have a look at it.

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 77,491 through 77,520 (of 93,582 total)

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