Page 2565 – Support | Kriesi.at – Premium WordPress Themes

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June 29, 2016 at 11:00 am in reply to: Making the whole Iconbox into a link. #654732

Rikard
Keymaster

Hi Jon,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

June 29, 2016 at 10:53 am in reply to: Horizontal Icons List #654729

Rikard
Keymaster

Hi hdpcr,

Could you provide us with a link to the site in question so that we can take a closer look please? Also, a screenshot of mockup of what you are looking to achieve would help us understand better as well.

Regards,
Rikard

June 29, 2016 at 10:50 am in reply to: Custom background image in main menu – Internet Explorer #654726

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Cheers!
Rikard

June 29, 2016 at 10:49 am in reply to: page content disappear on mobile view #654724

Rikard
Keymaster

Hi,

Great, glad you got it fixed and thanks for letting us know :-)

Best regards,
Rikard

June 29, 2016 at 10:47 am in reply to: Problem symbols when Parking domain and WordPress installed in different folder #654723

Rikard
Keymaster

Hey beathem,

Your site seems to be down unfortunately: http://www.downforeveryoneorjustme.com/http://robertrainer.es/

Thanks,
Rikard

June 29, 2016 at 10:46 am in reply to: Removing "categories" from blog post grid #654722

Rikard
Keymaster

Hey lucky19,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

June 29, 2016 at 10:44 am in reply to: Product-Slider in 404 #654718
Rikard
Keymaster
Hi Lilo,

Try this:
```
<?php echo do_shortcode(“[av_productslider categories='142,85,158,173' columns='3' items='9' offset='0' sort='0' autoplay='yes' interval='5' custom_class='']“); ?>
```
Thanks,
Rikard
- This reply was modified 9 years, 10 months ago by Rikard.
June 29, 2016 at 10:41 am in reply to: HTTP error when uploading image #654713

Rikard
Keymaster

Hi tscocozza,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please upload an image you are having problems with to a service like dropbox or google drive so that we can try from our end.

Thanks,
Rikard

June 29, 2016 at 10:40 am in reply to: Problems uploading images after WP4.5 even after following steps in your post #654710

Rikard
Keymaster

Hi,

Try changing the file ending to small letters (.jpg) and give them unique names, some servers have problems with that.

Thanks,
Rikard

June 29, 2016 at 10:36 am in reply to: Fatal error: Class 'MetaBoxBuilder' #654708

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Regards,
Rikard

June 29, 2016 at 10:31 am in reply to: Problems with PopUp Builder Premium plugin #654706

Rikard
Keymaster

Hi,

Could you provide us with a link to the site in question so that we can take a closer look please? You could try to disable all other plugins to see if there is a conflict coming from one of them.

Thanks,
Rikard

June 29, 2016 at 10:28 am in reply to: Enfold Theme Not Updating on Multisite #654704

Rikard
Keymaster

Hi Tim,

Please try the following plugin to clear WordPress transients: https://wordpress.org/plugins/artiss-transient-cleaner/. If that doesn’t work then please update manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Rikard

June 29, 2016 at 10:25 am in reply to: Not receiving email when there is a new comment #654702

Rikard
Keymaster

Hi,

You could try following this tutorial: http://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/. If that doesn’t work then please contact your hosting provider to see if they know why.

Best regards,
Rikard

June 29, 2016 at 10:18 am in reply to: Combined CSS for Enfold theme #654695

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any more help on the topic.

Thanks,
Rikard

June 29, 2016 at 8:05 am in reply to: Images Are Faded #654651

Rikard
Keymaster

Hi,

Link removed. Let us know if you should need any more help on the topic.

Cheers!
Rikard

June 29, 2016 at 8:01 am in reply to: Need to change the mobile menu Icon background colour please #654648
Rikard
Keymaster
Hey Heathcliffe,

Please try the following in Quick CSS under Enfold–>General Styling:
```
#advanced_menu_toggle, #advanced_menu_hide {
    background-color: black !important;
    color: white !important;
    border-color: black !important;
}
```
Thanks,
Rikard
June 29, 2016 at 7:55 am in reply to: How to create a header with signup area #654643
Rikard
Keymaster
Hey JTV Digital,

You could add a widget area to the header and put any code you like in it: http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

Thanks,
Rikard
- This reply was modified 9 years, 10 months ago by Rikard.
June 29, 2016 at 7:47 am in reply to: Advanced Layer Editor code not transferring to Text Editor #654641

Rikard
Keymaster

Hey MaloneyStrategic,

Please send us a temporary admin login and point out the page you are having problems on so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 29, 2016 at 7:46 am in reply to: Post-slider – how to stop it showing that same blog at the bottom? #654640

Rikard
Keymaster

Hi CorrinaGB,

I’m not sure if that would be possible but send us a link to your site and we’ll have a look at it.

Best regards,
Rikard

June 29, 2016 at 7:41 am in reply to: Google Analytics code with WPML #654639

Rikard
Keymaster

Hi,

It should work if you only put it in the main one, if not then please paste it in all the languages.

Regards,
Rikard

June 29, 2016 at 7:40 am in reply to: Need help with removing side bars and customization of default pages #654638

Rikard
Keymaster

Hi,

Ok, we will do that next time. Please let us know if you should need any more help on the topic.

Regards,
Rikard

June 29, 2016 at 7:17 am in reply to: suggestion for improvement: Partner & Logo Element #654636

Rikard
Keymaster

Hi,

I’m not 100% sure I understand what you mean by the disappearing field, could you post admin login details to an installation where we can see the problem maybe? Please try to describe how to reproduce it as well.

Regards,
Rikard

June 29, 2016 at 7:15 am in reply to: Issues with site on iPad #654635

Rikard
Keymaster

Hey Sarah,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 29, 2016 at 7:07 am in reply to: Enfold child inheriting strange styles #654629

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for sharing what went wrong. Let us know if you should need any more help on the topic.

Thanks,
Rikard

June 29, 2016 at 7:04 am in reply to: Child Theme Issues #654627

Rikard
Keymaster

Hi,

Great, glad you got it working. I’m not sure what settings you had and where so it’s difficult to say what went wrong. Using a child theme with Enfold works the same way as with any other theme.

Regards,
Rikard

June 29, 2016 at 7:00 am in reply to: Link in Accordion: Open the link in a new window #654623

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Regards,
Rikard

June 29, 2016 at 7:00 am in reply to: Change page title on single product page #654622

Rikard
Keymaster

Hi Willem,

Great, glad we could help. Please let us know if you should need any more help on the topic.

Best regards,
Rikard

June 29, 2016 at 6:53 am in reply to: Subseiten scrollen ? #654620

Rikard
Keymaster

Hi,

I’ve tagged the topic for our german speaking moderator, please wait for his reply. Also, please check the link of the screenshot you tried to post.

Best regards,
Rikard

June 29, 2016 at 6:50 am in reply to: Left Sidebar Menu not aligned #654617

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Thanks,
Rikard

June 29, 2016 at 6:46 am in reply to: Blog post list, how only excerpts of the post? #654614

Rikard
Keymaster

Hey Gerard,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 76,921 through 76,950 (of 93,582 total)

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