Forum Replies Created
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Hi Fiorilla,
Looks like we need a password to be able to view that page? Please post it in private.
Regards,
RikardHi Andreas,
Ok great, glad you found the problem. Please let us know if you should need any more help on the topic.
Thanks,
RikardHi Steve,
Great, I’ll keep the thread open in case you should need any further help.
Best regards,
RikardHi,
Thanks for the details but it seems that your site is down, I get error 521 when trying to access it. Please contact your hosting provider if it should stay down.
Best regards,
RikardHi Mandy,
Ok great, please open a new ticket if you should have any further problems or questions.
Regards,
RikardHey Chris,
I’m not sure how that would improve SEO? Please post a link to the page in question and we’ll have a look at it.
Thanks,
RikardHey freehaan,
Not sure what is going on there, did you do any changes to the theme at all? Please post admin login details in private so that we can have a closer look.
Best regards,
RikardHi,
Great, glad you got it working. I don’t see a problem with your code as long as you are using a child theme. You might want to move the CSS to Quick CSS in the theme option.
Best regards,
RikardJuly 2, 2016 at 5:38 am in reply to: mobile view: search icon and cart icon should on the right #655995Hi,
That’s a good idea but I think you would still have to use two lines, otherwise the items will end up being too small. Are you ok with your current solution though?
Thanks,
RikardHi teotaban,
I guess you could hide them with CSS, not sure what the point of that would be though? Please link to the page(s) you would like to hide if you should need any further help.
Best regards,
RikardJuly 2, 2016 at 5:32 am in reply to: Should I activate the theme when doing local development in Microsoft WebMatrix? #655993Hey Mihai,
I’m not sure I understand exactly what you mean but you should not have to activate the theme if you work locally, you can simply download it from your Themeforest account and then install it on in a WordPress install on your local server. I think what you mean by activation is getting updates from the theme option? I don’t think you will have to do that while developing your site.
Thanks,
RikardHi,
Ok, please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Thanks,
RikardHi,
Ok great, glad you got it working. Please let us know if you should need any more help on the topic.
Thanks,
RikardHi,
Please try the following in Quick CSS under Enfold–>General Styling:
#top .av-caption-style-overlay a.av-masonry-item-with-image .av-inner-masonry-content { background: rgba(0,0,0,0.5) !important; }You can make it even darker if you adjust the value 5 to something higher.
Regards,
RikardJuly 2, 2016 at 5:08 am in reply to: No malware deteced but people telling me that they get pop ups from the site #655988Hi,
Ok, thanks for the info. Please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardJuly 2, 2016 at 5:06 am in reply to: Reuse Testimonial Details on different pages easily without redundancy #655985Hey cblajos,
I’m not sure if I understand exactly what you mean but you can save the element as a template and then use it again. Or you could activate debug mode in order to see shortcodes, that way you can copy/paste the shortcode to a different page: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
Best regards,
RikardHi,
It’s displaying fine on my end using Safari, could you try clearing your browser cache and reload a few times please? Please post admin login details in private if you should have any further problems.
Best regards,
RikardHi,
Great, I’ll go ahead and close the ticket. Please open a new one if you should have any further problems or questions.
Thanks,
RikardHi myokinetics,
That file is part of the theme so unless a hacker has alerted it’s not something you want to remove. Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Jeroen,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Regards,
RikardJuly 1, 2016 at 1:30 pm in reply to: My sidebar is not working correctly it is overruled by special headings etc. #655742Hi Michael,
Do you mean the space between the pages and the facebook widget? It looks like you have an empty widget there which is taking up a lot of space. If that is not what you are referring to then please try to explain a bit further.
Regards,
RikardHi mrlreynolds,
I’m not familiar with that plugin unfortunately, what do we need to do to reproduce the error?
Best regards,
RikardJuly 1, 2016 at 1:23 pm in reply to: Error 404, 403, 500 Google Webmaster Tools. How resolve? #655739Hey unicaweb,
You could deny access to those URLs and folders using .htaccess yes, please refer to this: http://webrewrite.com/deny-access-of-files-and-folders-through-htaccess/
Thanks,
RikardHi Attila,
Please try the following in Quick CSS under Enfold–>General Styling:
.av_minimal_header_shadow { box-shadow: none !important; }Best regards,
RikardHi,
No problem, glad we could point you in the right direction. Please let us know if you should need any more help on the topic.
Regards,
RikardHey Epsilon_Marketing,
Sorry for the late reply, please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Thanks,
Rikard -
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