Page 24 – Support | Kriesi.at – Premium WordPress Themes

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March 17, 2025 at 9:17 am in reply to: Enfold 7 Updates to SVG losing Colours/CSS #1479504

Rikard
Keymaster

Hey cgw3,

Could you post a link to where we can see the problem that you are having please?

Best regards,
Rikard

March 17, 2025 at 9:15 am in reply to: Buttons don’t align #1479503

Rikard
Keymaster

Hey ausgesonnen,

It looks fine on my end, in which browser are you seeing this? If you have a screenshot highlighting what you are seeing on your end, then please share that with us.

Best regards,
Rikard

March 17, 2025 at 9:13 am in reply to: strange Gap between content and Header #1479502

Rikard
Keymaster

Hey ausgesonnen,

The link to the screenshot is not working. Please check the URL and include a link to where we can see the actual problem as well.

Best regards,
Rikard

March 17, 2025 at 9:11 am in reply to: Enfold causing website to max out CPU, physical memory and I/O #1479501

Rikard
Keymaster

Hi,

This is a temporary fix yes, but it will be included in the next update of the theme. You won’t have to do this again.

Best regards,
Rikard

March 17, 2025 at 9:10 am in reply to: background images in color section don’t show #1479499

Rikard
Keymaster

Hi,

Thanks for the update. You could try loading the page in a private or incognito browser window to see what happens then.

Best regards,
Rikard

March 17, 2025 at 9:07 am in reply to: make logo svg – Günni #1479498

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 15, 2025 at 9:49 pm in reply to: Delete account #1479441

Rikard
Keymaster

Hey icicThomas,

We have deleted your account.

Best regards,
Rikard

March 15, 2025 at 3:37 pm in reply to: Enfold 4.7.5 – no further updates available #1479408

Rikard
Keymaster

Hey Alex ,

Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If you haven’t registered your theme license, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

March 15, 2025 at 3:36 pm in reply to: Urgent Issue – Slider on Homepage Not Initializing – Enfold – Responsive Multi- #1479407

Rikard
Keymaster

Hey kasiaforest,

Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

March 15, 2025 at 3:29 pm in reply to: Footer and Menu area issues #1479406

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

March 15, 2025 at 3:28 pm in reply to: Background color on hover of second submenu #1479405

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 15, 2025 at 3:26 pm in reply to: Is there a noindex nofollow for a page setting in the Enfold theme? #1479404

Rikard
Keymaster

Hey John,

There’s nothing like that in the theme by default unfortunately, maybe you can have a look at a SEO plugin? If not, then you can password protect the pages in question.

Best regards,
Rikard

March 15, 2025 at 3:24 pm in reply to: Issues after update #1479403

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 15, 2025 at 3:24 pm in reply to: How to add top and bottom border to a specific Color Section #1479402

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 15, 2025 at 3:23 pm in reply to: Demo not actived #1479401

Rikard
Keymaster

Hey Sandra,

The login details you posted are not working, please check and verify.

Best regards,
Rikard

March 15, 2025 at 3:06 pm in reply to: Can’t Add a New Menu Item to Header #1479400

Rikard
Keymaster

Hi,

Thanks for that. You haven’t created any menus at all, the theme will display all published pages in the menu if no menus exist. Please try creating a new menu and assign it as the main menu under Apperance->Menus.

Best regards,
Rikard

March 15, 2025 at 3:03 pm in reply to: After adding Captcha V3, we get “Token to validate form already expired.” #1479399

Rikard
Keymaster

Hey engage24,

Maybe a plugin or custom code is causing that to happen? https://kriesi.at/support/topic/recaptcha-error-token-to-validate-form-already-expired/

Best regards,
Rikard

March 14, 2025 at 7:48 pm in reply to: Erweiterter Layout Editor bringt leere Seite #1479365

Rikard
Keymaster

Hi,

Yes, and I posted the content of the error log file here. There are no fatal error in there, so there are no clues for us to follow. You should try reaching out to your hosting provider and ask why the server is returning a 500 internal server error on the admin-ajax.php file as mentioned here.

Best regards,
Rikard

March 14, 2025 at 7:44 pm in reply to: Extended Support #1479364

Rikard
Keymaster

Hey Sandra,

We’ve edited your user profile, please try logging in with your email and the password in private.

Best regards,
Rikard

March 14, 2025 at 7:40 pm in reply to: Forms #1479362

Rikard
Keymaster

Hey Simon,

That is not available in the Contact Form element unfortunately. Please try looking at a dedicated contact form plugin instead.

Best regards,
Rikard

March 14, 2025 at 7:36 pm in reply to: Footer and Menu area issues #1479359
Rikard
Keymaster
Hi,

This is a comment:
```
/* Add your Mobile Styles here */
```
You can add any text you like in there, or remove it.

Best regards,
Rikard
March 14, 2025 at 7:35 pm in reply to: How to add top and bottom border to a specific Color Section #1479358

Rikard
Keymaster

Hi,

Please try the first snippet you posted.

Best regards,
Rikard

March 14, 2025 at 7:21 pm in reply to: Strange behavior when I scroll up #1479357

Rikard
Keymaster

Hi janssen-media,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

March 14, 2025 at 9:34 am in reply to: Burger menu icon to be black #1479328

Rikard
Keymaster

Hi,

Thanks for the update. If you have further questions which are not on the original topic, then please open a new thread.

Best regards,
Rikard

March 14, 2025 at 9:32 am in reply to: background images in color section don’t show #1479327

Rikard
Keymaster

Hi,

This is what I’m seeing on my end:

How can we reproduce the results that you are seeing on your end?

Best regards,
Rikard

March 14, 2025 at 9:28 am in reply to: Single image: fullwidth #1479326

Rikard
Keymaster

Hi,

Your solution forces the user to read out the height of the image to set the height of the section otherwise he wont see it.
You consider this beeing a good usability?

Please share a screenshot highlighting the problem.

Best regards,
Rikard

March 14, 2025 at 9:24 am in reply to: Issues after update #1479325

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

March 13, 2025 at 3:07 pm in reply to: Header structure #1479264

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

March 13, 2025 at 3:06 pm in reply to: 2 Columns with fixed height incl. Pic – how-to? #1479263

Rikard
Keymaster

Hi,

I had a look at your site, but it looks like the image is already covering the 2/3 element. Did you manage to find a solution?

Best regards,
Rikard

March 13, 2025 at 1:21 pm in reply to: Background Image of color section #1479246

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 691 through 720 (of 92,270 total)

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