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Hi,
Thanks for that. I tried to edit your front page, but the server responded with a 503 error:
Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.Web Server at systemcheck.wn
Please try reaching out to your hosting provider to see why that is.
Best regards,
RikardJune 12, 2024 at 12:23 pm in reply to: Critical error Enfold – Updating woocommerce product #1449023Hi,
Thanks for the update. What happens if you deactivate all plugins except WooCommerce? You can post login details in private.
Best regards,
RikardHi,
Please try this CSS as well:
#av-burger-menu-ul ul.sub-menu ul.sub-menu a { font-size: 16px; }
Best regards,
RikardHey morcept,
The most recent file is what is included in the theme. What exactly is being flagged and why?
Best regards,
RikardHey Jason,
We are aware of that, and it’s due to a firewall security setting:
Troubleshoot: Text Block element not loading
This is a rare case but if typing certain words, such as “get“,”include“, “select” or “head” in Text Block element breaks it after saving, there might be a modsec rule in firewall settings causing this issue.
This is a security measure taken by hosting providers and it is not a theme issue. You can contact your hosting providers and ask them to whitelist those words and that should fix the issue.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey JannyPolak,
Please try the following in Quick CSS under Enfold->General Styling:
#av-burger-menu-ul ul.sub-menu ul.sub-menu { padding-top: 20px; }
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any help with positioning or styling.
Best regards,
RikardHi,
Does your full code block look this now?
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ .responsive #top .av-main-nav .menu-item-avia-special { display: none; } .responsive #top .av-main-nav .menu-item { display: inline; } .responsive .logo img, .responsive .logo svg { margin: 0; max-height: 40px !important; margin-left: -20px; } .header-scrolled #header_main { position: fixed; width: 100%; background: black; top: 0; } }
Best regards,
RikardHi,
Could you try updating the theme to the latest version (5.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Please try adding this as well inside of the media query posted by Ismael.
.header-scrolled #header_main { position: fixed; width: 100%; background: black; top: 0; }
Best regards,
RikardHey nasi,
How exactly are you measuring the load speed? I checked the site you linked to, and the images load instantly on my end.
Best regards,
RikardJune 11, 2024 at 12:31 pm in reply to: Critical error Enfold – Updating woocommerce product #1448892Hi,
Thanks for that. Those sites load, but the cookie popup is working on both sites on my end. Did you try loading them in incognito windows? If you should need further help with this, then we would need a sure way of reproducing the results that you are seeing on your end.
Best regards,
RikardJune 10, 2024 at 7:56 pm in reply to: Video aspect ratio in light box in portrait format (9 to 16) #1448805Hi,
Thanks for the update, we’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Susanne,
It’s working fine on the first site using Chrome on my end, how can we reproduce the problem? The other two URLs did not load at all.
Best regards,
Rikard-
This reply was modified 6 days, 18 hours ago by
Rikard.
Hi,
The LayerSlider is bundled with the theme, so you don’t have to install it separately. The LayerSlider element is available under Media Elements in the Layout Builder. If you need further help with this, then please include admin WordPress login details in private.
Best regards,
RikardHey Nicholas,
I’m not sure exactly what you are referring to, that is not a product of ours.
Best regards,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.single-acadp_listings .sidebar { display: none; } .single-acadp_listings .container .av-content-small.units { width: 100%; border-color: transparent; }
Best regards,
Rikard-
This reply was modified 6 days, 18 hours ago by
Rikard.
Hey Adria,
I see that you are running an old version of the theme, could you try to update to the latest version (5.7.1) to see if that helps please? The update to 5.7.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHi,
Thanks for that. Login is working now, and the responsiveness as well on my end. Could you verify that please?
Best regards,
RikardHi,
Thanks for the update. The login pages are not loading on my end either, how can we login to your site?
Best regards,
RikardHey AlpineWeb,
I don’t think that is possible unfortunately, since the iframe element gets all the content from a URL. You can read more about the element here: https://www.w3schools.com/tags/tag_iframe.ASP
Best regards,
RikardJune 8, 2024 at 7:30 pm in reply to: Change font color/social icon colors on Small bar above Menu Item #1448691Hey amyncuih,
Please try the following in Quick CSS under Enfold->General Styling:
#top #wrap_all .av_header_transparency #header_meta a { color: #fff; }
Best regards,
RikardJune 8, 2024 at 10:23 am in reply to: Unable to update wordpress pages when WooCommerce plugin is active #1448673Hey jamesedwardcouncill,
Thanks for the update, we’ll keep this thread open for you.
Best regards,
Rikard -
This reply was modified 6 days, 18 hours ago by
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