Page 2 – Support | Kriesi.at – Premium WordPress Themes

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March 27, 2025 at 9:19 am in reply to: Extra padding for ONE menu item? #1480254

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 27, 2025 at 9:18 am in reply to: Home page not showing #1480253

Rikard
Keymaster

Hey Mark,

Thanks for the login details. Please try setting the page in question as your front page in the theme options.

Best regards,
Rikard

March 27, 2025 at 9:16 am in reply to: Issue with enfold #1480252

Rikard
Keymaster

Hey Michael,

Thanks for that. Which version of the theme are you running?

Best regards,
Rikard

March 26, 2025 at 4:34 pm in reply to: Sticky element #1480211

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

March 26, 2025 at 4:32 pm in reply to: Testimonals on mobile #1480210

Rikard
Keymaster

Hi,

Thanks for the update. It looks like you are hiding the element on mobile now? If you should need further help, then please create a test page where we can see the actual element that you need help with.

Best regards,
Rikard

March 26, 2025 at 4:29 pm in reply to: Space between color section and column section on mobile #1480209

Rikard
Keymaster

Hi,

Thanks for the update. If padding is causing this gap, then please set different padding in the element options for each screen size in the Styling tab for each cell.

Best regards,
Rikard

March 26, 2025 at 2:11 pm in reply to: post delimiter #1480203
Rikard
Keymaster
Hey mary301187,

Please try the following in Quick CSS under Enfold->General Styling:
```
.container_wrap {
  border-top-width: 0;
}

#top .fullsize .template-blog .post_delimiter {
  border-bottom-width: 0;
}
```
Best regards,
Rikard
March 26, 2025 at 2:08 pm in reply to: How to enable Coming Soon Mode #1480202

Rikard
Keymaster

Hey sandra_m_williams,

You can enable that under Enfold->Theme Options->Maintenance Mode. We cannot help out with third party plugins unfortunately.

Best regards,
Rikard

March 26, 2025 at 2:06 pm in reply to: Partner/Logo Element: too much space between Element & Navigation Controls #1480201

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 26, 2025 at 2:05 pm in reply to: two enfold purchases and PHP version #1480200

Rikard
Keymaster

Hey Pablo,

Thanks for reaching out to us. A single license is valid for a single domain, including sub domains. If your sites are to have different domains, then you would need two licenses. I would recommend purchasing two single licenses for your needs.

Enfold is compatible with all recent PHP versions.

Best regards,
Rikard

March 25, 2025 at 5:27 pm in reply to: Theme code #1480154

Rikard
Keymaster

Hey Francisco,

We don’t keep any records like that unfortunately, please try checking the account which was used to purchase the theme license.

Best regards,
Rikard

March 25, 2025 at 5:24 pm in reply to: Pricing boxes – align button at bottom of box #1480152

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

March 25, 2025 at 5:22 pm in reply to: Partner/Logo Element: too much space between Element & Navigation Controls #1480150

Rikard
Keymaster

Hi,

Thanks for the update. Could you post a screenshot highlighting the problem with the logos please?

Best regards,
Rikard

March 25, 2025 at 5:20 pm in reply to: Changing the fonts in main menu #1480149

Rikard
Keymaster

Hey MarcusJeroch,

That can be set under Enfold->Advanced Styling.

Best regards,
Rikard

March 25, 2025 at 5:18 pm in reply to: menu item colored as current, if a section on homepage has an ID #1480148

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you got it working. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 25, 2025 at 12:25 pm in reply to: Search icon color #1480129

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 25, 2025 at 12:25 pm in reply to: Blog page isn’t viewing correctly in Safari #1480128

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 24, 2025 at 7:37 pm in reply to: Styling not showing for all elements after migration #1480068

Rikard
Keymaster

Hey distortedimage,

Please try to toggle the file compression options and activate the option to delete old CSS and JS files under Enfold->Performance. We cannot login to your site since the default WordPress login page is redirecting to the front page.

Best regards,
Rikard

March 24, 2025 at 7:34 pm in reply to: Centering a line of 5 icons – if align center, they stack vertically #1480067
Rikard
Keymaster
Hey Annemarie,

Please try wrapping each one of them in a span tag:
```
<span>Icon goes here</span>
```
If you need further help then please create a test page and link to it so that we can see the results that you are getting.

Best regards,
Rikard
March 24, 2025 at 7:24 pm in reply to: Problem installing Google Font #1480066

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 24, 2025 at 7:21 pm in reply to: Broken Audio Player Playlist- Element in Avia Editor – Enfold 7.0 & 7.0.1 #1480064

Rikard
Keymaster

Hi,

Thanks for that, I can reproduce the problem if the LayerSlider is deactivated as well. I’ll report this to our developers.

Best regards,
Rikard

March 24, 2025 at 5:05 pm in reply to: Fullwidth submenu shortcode break layout #1480059

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

March 24, 2025 at 5:02 pm in reply to: Pricing boxes – align button at bottom of box #1480057
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
.page-id-560 #header_main {
  display: none; 
}
```
Best regards,
Rikard
March 24, 2025 at 4:57 pm in reply to: Special Heading “Heading Style Modern (left)” with light line #1480056

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 24, 2025 at 4:56 pm in reply to: Extra padding for ONE menu item? #1480055

Rikard
Keymaster

Hey Tilman,

You can inspect the element in question and find its ID, if you need help with that then please post a link to where we can see the actual element.

Best regards,
Rikard

March 23, 2025 at 11:28 am in reply to: Pricing boxes – align button at bottom of box #1479956

Rikard
Keymaster

Hey Annemarie,

Thanks for the screenshot. Could you post a link to where we can see the actual elements as well please?

Best regards,
Rikard

March 23, 2025 at 11:26 am in reply to: Hamburger Menu with strange background #1479955

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 23, 2025 at 11:20 am in reply to: Enfold Purchase – Received Neve #1479954

Rikard
Keymaster

Hey dlambers,

Please try downloading the theme files again, if you should have further problems then please reach out to Themeforest support as it’s coming from their servers. https://kriesi.at/documentation/enfold/install-enfold-theme/

Best regards,
Rikard

March 23, 2025 at 10:26 am in reply to: How can I tell how many times I've bought Enfold theme? #1479951

Rikard
Keymaster

Hey Barb,

Thanks for reaching out to us. We don’t have any records of where licenses have been used unfortunately. You should be able to see how many times that you have bought the theme in your Themeforest account though. To keep track of your licenses and where they have been used, I would recommend that you generate a separate token for each of them, then keep a record of that locally.

Best regards,
Rikard

March 22, 2025 at 10:21 am in reply to: Enfold Top Socket Phone Info Not Centering #1479901

Rikard
Keymaster

Hi,

The login details are not working, please check and verify.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 31 through 60 (of 91,695 total)

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