Page 2 – Support | Kriesi.at – Premium WordPress Themes

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December 4, 2025 at 5:44 pm in reply to: Layerslider not working on Safari #1492127

Rikard
Keymaster

Hi,

Thanks for that, but I still cannot see the problem on my end. Please let us know how to reproduce it.

Best regards,
Rikard

December 4, 2025 at 5:33 pm in reply to: Removed #1492125

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 4, 2025 at 5:30 pm in reply to: Version 7.1.4 #1492124

Rikard
Keymaster

Hi,

Sorry for the misunderstanding. The new version should be available later today or tomorrow. If you have registered your theme license, then you will see a notification in the theme menu.

Best regards,
Rikard

December 4, 2025 at 1:36 pm in reply to: Version 7.1.4 #1492112

Rikard
Keymaster

Hey Matti,

Please follow this guide: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

December 3, 2025 at 1:42 pm in reply to: Scroll to Top – Element #1492067
Rikard
Keymaster
Hey ti2media,

Please try this CSS as well:
```
#scroll-top-link.avia-svg-icon svg:first-child {
  margin-top: 7px;
}
```
Best regards,
Rikard
December 3, 2025 at 1:41 pm in reply to: Layerslider not working on Safari #1492066

Rikard
Keymaster

Hey ti2media,

I can’t see any difference on my end when comparing between Firefox and Safari. Please let us know the steps and requirements to reproduce the problem that you are seeing on your end.

Best regards,
Rikard

December 3, 2025 at 12:42 pm in reply to: Responsive Issue #1492061

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

December 3, 2025 at 10:43 am in reply to: RTL Header #1492053

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 3, 2025 at 10:42 am in reply to: Responsive Issue #1492052
Rikard
Keymaster
Hey condonp,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 1750px) {
#section-width .flex_column {
  height: 300px;
  min-height: 300px;
}
}
```
You might have to add more media queries with different height values. Simply copy the code above and change the max-width value.

Best regards,
Rikard
December 2, 2025 at 3:51 pm in reply to: RTL Header #1492038
Rikard
Keymaster
Hi,

Thanks for the clarification. Please try the following in Quick CSS under Enfold->General Styling:
```
body.rtl .logo {
  left: auto;
}

body.rtl .main_menu {
  right: auto;
  left: 0;
}
```
Best regards,
Rikard
December 2, 2025 at 12:29 pm in reply to: Before/After part #1492035

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 2, 2025 at 12:27 pm in reply to: RTL Header #1492033

Rikard
Keymaster

Hi,

I can see that the mobile menu is on the left and the logo is on the right while the arabic language is selected on the link in private. What exactly are you looking to change?

Best regards,
Rikard

December 1, 2025 at 5:39 pm in reply to: trouble importing .tff or .woff fonts #1491992

Rikard
Keymaster

Hi,

Did you check the documentation on how to upload fonts? https://kriesi.at/documentation/enfold/typography/#how-to-upload-custom-fonts

Best regards,
Rikard

December 1, 2025 at 3:59 pm in reply to: First product not showing in the cart icon count #1491991

Rikard
Keymaster

Hi timreimann,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

December 1, 2025 at 3:58 pm in reply to: necessary cookies #1491990

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 1, 2025 at 3:37 pm in reply to: Google Recaptcha v3/V2 & WPML #1491987

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 1, 2025 at 1:47 pm in reply to: Google Recaptcha v3/V2 & WPML #1491981

Rikard
Keymaster

Hey cktanju,

Did you make sure that you made the necessary changes in the theme options for both languages? You can change the language above the regular Enfold menu.

Best regards,
Rikard

December 1, 2025 at 10:35 am in reply to: Before/After part #1491975

Rikard
Keymaster

Hi,

I’ve added the CSS for you, and it’s working. Please review your site.

Best regards,
Rikard

November 30, 2025 at 6:17 pm in reply to: RTL Header #1491963

Rikard
Keymaster

Hi,

You can make individual settings for each language. Make sure to change the language in the Enfold menu.

Best regards,
Rikard

November 29, 2025 at 12:06 pm in reply to: Arrow above sub menu #1491943

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

November 27, 2025 at 6:37 pm in reply to: RTL Header #1491901

Rikard
Keymaster

Hey tariqyacoub82,

You can change the header layout under Enfold->Header->Header Layout->Menu And Logo Position.

Best regards,
Rikard

November 27, 2025 at 6:35 pm in reply to: Purchase multiple licences within same account #1491900

Rikard
Keymaster

Hi Marcus,

I’m not sure that I fully understand your question, since you need a purchase code before you generate a token. I would recommend that you generate a new token for each license/site that you create.

Best regards,
Rikard

November 27, 2025 at 6:33 pm in reply to: enfold update from Theme Version Number is 4.0.2 to newest #1491899

Rikard
Keymaster

Hey mattis7,

The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

November 27, 2025 at 3:46 pm in reply to: Before/After part #1491893
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
@media only screen and (max-width: 767px) {
  #top #section-container-width .container {
    width: 100%;
    max-width: 100%;
  }
}
```
Best regards,
Rikard
- This reply was modified 1 week ago by Rikard.
November 27, 2025 at 3:44 pm in reply to: Translated page shows 404 when logged in (WPML) #1491892

Rikard
Keymaster

Hi,

You need to save the page while the Enfold layout builder is active. I’ve done that for you and the German start page looks like your French one after that.

Best regards,
Rikard

November 27, 2025 at 10:32 am in reply to: Top Menu hiding #1491884

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 27, 2025 at 10:32 am in reply to: RTL Language #1491883

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 27, 2025 at 10:30 am in reply to: Before/After part #1491881

Rikard
Keymaster

Hi,

Thanks for the update. Are you saying that you only want to modify the container width in sections where you have the element in question?

Best regards,
Rikard

November 27, 2025 at 10:29 am in reply to: Sticky header for mobile works in customizer not on the web #1491880

Rikard
Keymaster

Hey Fred1969,

Did you check the header documentation? https://kriesi.at/documentation/enfold/header/#sticky-header-on-mobile

Best regards,
Rikard

November 27, 2025 at 10:27 am in reply to: Menu widget above gallery #1491879

Rikard
Keymaster

Hi,

It would not take more than a few minutes to copy the content into columns. Modifying the default behaviour would require a lot of custom work, and would be out of scope of theme support unfortunately.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 31 through 60 (of 93,136 total)

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