Hey Munford,

It’s working on my end, but the CSS on your site seems to be loading slowly. You can try to temporarily deactivate file compression and activate the option to delete old CSS and JS files under Enfold->Performance to see if that changes anything.

Best regards,
Rikard

Hi,

Thanks for the update. Which demo are you looking to import?

Best regards,
Rikard

Hey a10plus,

It’s likely due to the CSS you have added in Quick CSS:

.faq-title h4 {
  margin: 0px !important;
  font-size: 16px !important;
  line-height: 22px !important;
  padding: 0 !important;
  color: #000000;
  font-weight: normal;

h1{
text-transform: none !important;
}

You need a closing curly bracket after the first block.

Best regards,
Rikard

Hey Thomas,

Are you sure that you are selecting the full resolution version when selecting it from the WordPress gallery?

Best regards,
Rikard

Hi,

Thanks for the update, but we will need to see server error logs in order to help you out further. They should be available in your hosting backend, you can refer to their documentation or support in order to find them. We could import the content manually for you as well, if you would let us know which demo you are looking to import.

Best regards,
Rikard

Hey Thomas,

You are using the wrong file. Unzip the package that you are trying to install, then use enfold.zip which will be located in the extracted folder.

Best regards,
Rikard

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hey omnicnc,

I see that you are running an old version of the theme, could you try to update to the latest version (7.1.3) to see if that helps please? The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hey Ondrej,

The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

It’s full width already on my end. If you are not seeing that, then please try checking in a private or incognito browser window.

Best regards,
Rikard

Hi,

It’s likely because the text in the button is too long, try putting a break tag in the middle:

<br>

Best regards,
Rikard

Hi,

All the instructions you need are in the post above, please read through the documentation. If you should need further help, then please include admin WordPress and FTP login details in private.

Best regards,
Rikard

Hi,

The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard