Page 2 – Support | Kriesi.at – Premium WordPress Themes

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June 25, 2025 at 11:43 am in reply to: No animation / no background on full width slider text? #1485889

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 25, 2025 at 11:42 am in reply to: MySql version #1485888

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you got things working. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 24, 2025 at 8:06 pm in reply to: Cart + Burger Menu overlap on mobile #1485849

Rikard
Keymaster

Hi,

Thanks for the screenshot. Please post a link to where we can see the actual problem as well.

Best regards,
Rikard

June 24, 2025 at 4:19 pm in reply to: Style customization #1485840

Rikard
Keymaster

Hi,

None that I can think of unfortunately, but you could export your theme settings so that you have them locally at least. Once you have reset the theme options, then you can try to import the file with your current settings.

Best regards,
Rikard

June 24, 2025 at 4:18 pm in reply to: MySql version #1485839

Rikard
Keymaster

Hi,

Thanks for that. Are you able to install other WordPress themes or plugins? Are you seeing any errors in the error log or browser console?

Best regards,
Rikard

June 23, 2025 at 10:26 pm in reply to: New license is not accepted #1485814

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 23, 2025 at 3:22 pm in reply to: New license is not accepted #1485807

Rikard
Keymaster

Hey Soulshakin,

Please refer to thisw: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

June 23, 2025 at 3:20 pm in reply to: After publishing page content blocks disappeared automatically #1485805

Rikard
Keymaster

Hi,

You need to close the markup first, then add content. I fixed it for you and it’s working as expected.

Best regards,
Rikard

June 23, 2025 at 3:18 pm in reply to: MySql version #1485803

Rikard
Keymaster

Hey gustococco,

What errors are you getting? Please try to be as specific as possible.

Best regards,
Rikard

June 23, 2025 at 3:16 pm in reply to: New license required? #1485802

Rikard
Keymaster

Hey Alex,

You can still use the same license. If you want to receive updates on the backend, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

June 23, 2025 at 3:16 pm in reply to: New license reqired? #1485801

Rikard
Keymaster

Hey Alex,

You can still use the same license. If you want to receive updates on the backend, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

June 23, 2025 at 10:54 am in reply to: After publishing page content blocks disappeared automatically #1485790
Rikard
Keymaster
Hi,

It’s still there in your content:
```
VERSTERK JE MARKETINGTEAM MET AI, CONTENT EN DATA
```
Best regards,
Rikard
June 22, 2025 at 9:28 am in reply to: After publishing page content blocks disappeared automatically #1485768
Rikard
Keymaster
Hey michielschoonhoven,

You have open html markup in your content:
```
VERSTERK JE MARKETINGTEAM MET AI, CONTENT EN DATA
```
You need to close all tags properly, like so:
```
VERSTERK JE MARKETINGTEAM MET AI, CONTENT EN DATA
```
If not, it will break the layout builder.

Best regards,
Rikard
June 21, 2025 at 1:35 pm in reply to: Kontaktformular versendet keine Nachrichten #1485755

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 21, 2025 at 1:34 pm in reply to: Style customization #1485754
Rikard
Keymaster
Hi,

We can see that the theme settings are not applying, so you won’t have to send us anything. We’re not sure why they are not applying though, but we did find an invalid hex code which we corrected, but that didn’t change anything unfortunately. If you want to go through your settings, then please check for any colour which is not following the correct hex code:
```
#111aaa
```
It should start with a hash sign, then be followed by 6 digits or numbers.

Best regards,
Rikard
June 21, 2025 at 10:43 am in reply to: Possible to add graphical element to images and headings? #1485742
Rikard
Keymaster
Hi,

You might have to use a different, smaller image for smaller screen sizes, then place the CSS inside of a media query:
```
@media only screen and (max-width: 767px) {
 Your mobile styling goes here
}
```
Best regards,
Rikard
June 20, 2025 at 11:48 am in reply to: Show Publishing Date for Pages #1485722

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 20, 2025 at 11:48 am in reply to: Fullwidth Easy Slider only works in smartphone and tablet, not desktop #1485721

Rikard
Keymaster

Hi,

Thanks for the update. I can’t see it not working on any screen resolution on my end, did you try using a different browser or a private/incognito window?

Best regards,
Rikard

June 20, 2025 at 11:44 am in reply to: Possible to add graphical element to images and headings? #1485720

Rikard
Keymaster

Hi,

Thanks for that. It looks like you have already made some progress on the page that you linked to, is there something that you still need our help with?

Best regards,
Rikard

June 20, 2025 at 11:40 am in reply to: Gallery resposive column #1485719
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
#top .avia-gallery.av-mb6m8z6a-b9f99ac9fd31fe48d94c453aabd891f1 .avia-gallery-thumb a {
 width: 50%;
}
}
```
Best regards,
Rikard
June 19, 2025 at 9:48 pm in reply to: Style customization #1485694

Rikard
Keymaster

Hi,

Sorry for the late reply. We have checked your site but we’re unable to locate the problem unfortunately. Do you mind if we reset the theme options for testing purposes?

Best regards,
Rikard

June 19, 2025 at 9:43 pm in reply to: License #1485693

Rikard
Keymaster

Hi,

You are now logged in to the forum, so I’m guessing that you managed to get it working. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 19, 2025 at 8:16 pm in reply to: Issue with Avia Builder – Visual Tab Unavailable and Code Invisible #1485690

Rikard
Keymaster

Hey guylene1,

I see that you are running an old version of the theme, could you try to update to the latest version (7.1.1) to see if that helps please? The update to 7.1.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

June 19, 2025 at 8:15 pm in reply to: Enfold Accordion is stuck open #1485689

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 19, 2025 at 8:14 pm in reply to: How do I add anchors to link to, inside a textbox #1485688

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 19, 2025 at 8:14 pm in reply to: License #1485687

Rikard
Keymaster

Hey Guylène Lefort,

Double post, closing.

Best regards,
Rikard

June 19, 2025 at 8:14 pm in reply to: License #1485686

Rikard
Keymaster

Hey Guylène Lefort,

Which purchase key are you trying to use?

Best regards,
Rikard

June 19, 2025 at 9:56 am in reply to: Fullwidth Easy Slider only works in smartphone and tablet, not desktop #1485669

Rikard
Keymaster

Hi,

It’s working fine on my end, how can we reproduce the results that you are seeing on your end?

Best regards,
Rikard

June 19, 2025 at 9:53 am in reply to: How do I add anchors to link to, inside a textbox #1485667

Rikard
Keymaster

Hi,

Add #my-element as the link in the button, then add my-element as the ID to the element in the column.

Best regards,
Rikard

June 19, 2025 at 9:50 am in reply to: Possible to add graphical element to images and headings? #1485666

Rikard
Keymaster

Hi,

Thanks for that. The image is not visible on my end, please upload it to your WordPress installation instead. The account on your site needs to be upgraded to have administrator rights as well.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 31 through 60 (of 92,222 total)

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