Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

Hi,

Great, I’m glad that you got things working and thanks for sharing your experience :-)

Best regards,
Rikard

Hi,

Yes, you don’t need to do anything with the child unless you should run into any problems.

Best regards,
Rikard

Hi,

You can keep the old version just in case, you can rename the folder to enfold-old or something like that. When you can see that everything is working as it should, then it can be deleted.

Please update the theme first, then the PHP version. The latest version of Enfold should work with 7.3, but since it’s an outdated version, we recommend that you use a more recent and supported version.

Best regards,
Rikard

Hi,

Thanks for the update. Did you read my question earlier? Also, the regular WordPress login URLs are not working on your staging site.

Best regards,
Rikard

Hi,

Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey SMA,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Thanks for that. Your WordPress installation runs out of memory, please refer to this: https://developer.wordpress.org/advanced-administration/wordpress/wp-config/#Increasing_memory_allocated_to_PHP

Best regards,
Rikard

Hi,

Thanks for the update. I was able to reproduce this problem on a test installation, so it’s likely a problem in the theme. I have notified our developers about this, and we’ll hopefully include a fix in the next release of the theme.

Best regards,
Rikard

Hi,

The link you sent is not publicly accessible, please share it publicly or upload it to a different service.

Best regards,
Rikard

Hi,

Did you try to clear all caches that might be applying to the site? Did you try to toggle the file compression options under Enfold->Performance? You could also try to activate the option to delete old CSS and JS files on the same page.

Best regards,
Rikard

Hey Rajender,

What exactly are you trying to do? If you are looking to get updates in the backend, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hey Jorge,

The update to 7.1.4 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey newmediologo,

Please follow this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard