Hi,

Thanks for the login details, on which page can we see the problem?

Best regards,
Rikard

Hi,

Great, thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Great, glad you found that link. I’m not sure if you need any further help on the topic?

Best regards,
Rikard

Hi,

Thanks for that. I get the same error, though I’m not sure what is causing it. It’s probably a security setting on your server which needs to be adjusted. Maybe you could try to update manually via FTP this time? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

Hi Martin,

That is the background set in the Color Section element on the page. If you hover it in the builder, you will see a pen+paper icon to the left, click that and you will see the element options. Then click Section Background and you will be able to change the image there.

Best regards,
Rikard

Hey campfireministries,

That version is very old and not compatible with the WordPress version you are running. Could you try to update manually via FTP please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

Hi,

Please try the following in Quick CSS under Enfold->General Styling:

@media only screen and (max-width: 767px) {
.page .slide-entry {
  border-bottom: 1px solid #ddd;
}
}

Best regards,
Rikard

Hi,

Thanks for that, I can see the post you are referring to, though this has nothing to do with the theme you are using. Did you try to remove the user posting those or reset the password of the account?

Best regards,
Rikard

Hey projectt_co_uk,

There is no functionality for that in the theme itself, but it’s fully compatible with WooCommerce which might have it by default or can be added with a plugin. I’m not aware of any plugins which might be right for you but a search should reveal if there are any out there.

Best regards,
Rikard

Hey lilianguentsche,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

Hi Monique,

I understand your concerns but like Victoria pointed out, we can’t be responsible for problems caused by third party code or WordPress itself. Though the lines can be very blurry sometimes, especially for users who might not be as technical as we are. As far as I know, Enfold is compatible with the newest versions of WordPress, though there was a problem with full width videos in 4.9. That seems to not have been a problem on our end though but still needs to be fixed by us of course.

If you want to make sure that your sites stay the same on the front end, then I can recommend that you run visual regression testing on them. You should also do your updates on a staging environment first so that your production sites are not affected. If you should like for someone to take care of all of this for you, then you can contact a WordPress maintenance company. I can personally vouch for SteadyWP on that list.

Best regards,
Rikard

Hi,

Yes that’s correct, if the builder should malfunction like in this case, you can manually remove them using the shortcode window :-)

It’s also practical if you want to copy content between pages or import single demo pages without overwriting your theme settings.

Best regards,
Rikard

Hi,

Thanks for the link, do you mean that you want the footer to always be visible and placed in a fixed position at the bottom of the page?

Best regards,
Rikard

Hi Martin,

Ok, thanks for the feedback. Did you try to determine which plugin is causing the error though? Like I wrote earlier, the problem went away when I deactivated all plugins, so one of them is causing the problems on your site. You can activate your plugins one by one and reload the page in between to see which plugin is causing the problem.

Best regards,
Rikard

Hey luckylobo10,

Login details are not working, could you check and verify please?

Best regards,
Rikard