Page 1951 – Support | Kriesi.at – Premium WordPress Themes

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January 4, 2018 at 12:39 pm in reply to: Problemas con visualización en el móvil #893207

Rikard
Keymaster

Hi,

I checked your site on mobile but I couldn’t see anything missing, I might be looking for the wrong thing though. Could you post a screenshot of the elements which are missing on mobile and in what browser we can reproduce the error please?

Best regards,
Rikard

January 4, 2018 at 12:36 pm in reply to: Contact Forms not working any more #893206

Rikard
Keymaster

Hi,

You could try following this: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/, if that doesn’t work and a contact form plugin is not sending any emails either, then there is likely something which needs to be reconfigured on the mail server in question.

Best regards,
Rikard

January 4, 2018 at 12:29 pm in reply to: Trouble activating Debug Mode #893205

Rikard
Keymaster

Hi shaoxuming,

Login details are not working, could you check and verify please?

Best regards,
Rikard

January 4, 2018 at 12:27 pm in reply to: Tab Section Not Working #893204

Rikard
Keymaster

Hi,

Thanks for the login details, I tried adding the 1/1 element with the shortcodes into the Tab Section and it seems to be working without any problems. Could you have a look at the page in questions please?

Best regards,
Rikard

January 4, 2018 at 8:10 am in reply to: Animated Numbers Properties #893152

Rikard
Keymaster

Hi Neil,

That would require a complicated function and wouldn’t be covered by theme support unfortunately, I think your best bet would be to edit it manually each day.

Best regards,
Rikard

January 4, 2018 at 7:59 am in reply to: Mobile Menu Shows Page Content #893151

Rikard
Keymaster

Hi,

Thanks for that, I removed it from Appearance->Menus in the description box. Please review your site now and make sure to clear your browser cache before you do.

Best regards,
Rikard

January 4, 2018 at 7:56 am in reply to: Change name of the page in the page widget at the bottom of the site #893150

Rikard
Keymaster

Hey minogig,

I’m not sure I understand what you mean by that, could you try to explain a bit further please?

Best regards,
Rikard

January 4, 2018 at 7:43 am in reply to: Services Page in Construction Demo #893147

Rikard
Keymaster

Hi,

Please enable debug mode in order to see builder shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

You can then paste the following shortcode to a new page in order to import the construction demo front page:

Best regards,
Rikard

January 4, 2018 at 7:33 am in reply to: Google AdWords conversion tracking code #893142

Rikard
Keymaster

Hi,

Thanks for the login details. I’m not sure exactly what is not working on your site though, I’m guessing you are not receiving any tracking data?

Best regards,
Rikard

January 4, 2018 at 7:26 am in reply to: Sidebars not showing in Widget editor in Admin view? #893140

Rikard
Keymaster

Hey Minxywitch,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 4, 2018 at 7:25 am in reply to: Image Caching #893138

Rikard
Keymaster

Hi,

You have a few images which are taking a very long time to load, maybe you could try to crop and compress them locally first? You can see which are the offending images in the test in private.

Best regards,
Rikard

January 4, 2018 at 7:18 am in reply to: Footer Credits/Copyright Text Not Saving? #893131

Rikard
Keymaster

Hi,

Thanks for that, though the login page is not working. I get redirected to the URL in private, which is a 404 page. Could you check please?

Best regards,
Rikard

January 4, 2018 at 7:16 am in reply to: Gap between header logo and menu #893130

Rikard
Keymaster

Hey helban,

Your site is under construction so we can’t see it, post login details in private and try to explain a bit further what you are looking to achieve.

Best regards,
Rikard

January 4, 2018 at 7:10 am in reply to: PHP includes #893126

Rikard
Keymaster

Hey Gabi,

I’m not sure I understand your question, what exactly are you having problems with?

Best regards,
Rikard

January 4, 2018 at 7:09 am in reply to: How to waste less vertical space? #893125
Rikard
Keymaster
Hey willemb2,

Please try the following in Quick CSS under Enfold->General Styling:
```
.content {
  padding:0 !important;
}
```
Best regards,
Rikard
January 4, 2018 at 7:06 am in reply to: Don't show hamburger menu #893124

Rikard
Keymaster

Hi,

I can’t see that on my end either so I think you are getting cached results, did you try an incognito window using Chrome?

Best regards,
Rikard

January 4, 2018 at 7:04 am in reply to: Drop Down List: Change Design #893123

Rikard
Keymaster

Hey richardhofer83,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

January 4, 2018 at 7:01 am in reply to: Error when activating child theme #893122

Rikard
Keymaster

Hi,

Thanks for that, I checked the URL in private but it leads to a 404 page. Are you sure that file exists in that location?

Best regards,
Rikard

January 4, 2018 at 6:56 am in reply to: Interior space problem #893121

Rikard
Keymaster

Hey cbaser,

Did you try to set the vertical align of your content to top in the element options?

Best regards,
Rikard

January 4, 2018 at 6:52 am in reply to: Optin Form Shortcode #893120

Rikard
Keymaster

Hey PattyLJ,

Thanks for the login details. Are you referring to the page in private? Did you try clearing the cache from your caching plugin? Did you try to disable the other page builders you have installed on the site?

Best regards,
Rikard

January 4, 2018 at 6:47 am in reply to: andvanced layout builder not showing #893117

Rikard
Keymaster

Hi Jelle,

Great, glad you got it working and thanks for the feedback. I’ll close this thread for now. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 4, 2018 at 6:39 am in reply to: Consulting-demo: Footer misbehaviour #893116

Rikard
Keymaster

Hey Maw87,

Thanks for the login details. Did you try clearing the cache from your caching plugins? If that doesn’t work then please try deactivating all plugins to see if there is a conflict coming from any of them.

Best regards,
Rikard

January 4, 2018 at 6:36 am in reply to: Slider spreads huge on Samsung Galaxy S8+ (Breedr plugin?) #893115

Rikard
Keymaster

Hey Harhama,

I’ve never heard of that plugin before, and we can’t be compatible with all plugins out there unfortunately. Did you try deactivating it to see if the problems goes away then?

Best regards,
Rikard

January 4, 2018 at 6:31 am in reply to: Is it possible to change the space between the widgets in the sidebar #893111

Rikard
Keymaster

Hi,

Thanks for helping out DigitalEssence, did you try that out @bishstan? If you should need any further help then please post a link to your site so that we can have a closer look.

Best regards,
Rikard

January 4, 2018 at 6:26 am in reply to: Menu problem #893110

Rikard
Keymaster

Hey andreas10002000,

Maybe a plugin like this would help you out with that? https://wordpress.org/plugins/zen-menu-logic/

Best regards,
Rikard

January 4, 2018 at 6:24 am in reply to: changing line height for a specific text block #893109
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.home .avia-builder-el-2 .avia_textblock p {
  line-height:20px !important;
}
```
Best regards,
Rikard
January 4, 2018 at 6:20 am in reply to: Title Attributes #893107

Rikard
Keymaster

Hey Tom,

Your screenshot is not displaying, could you check the URL? Also please post a link to your site so that we can have a closer look.

Best regards,
Rikard

January 4, 2018 at 6:18 am in reply to: Page Content Disappearing #893106

Rikard
Keymaster

Hi,

Thanks for the feedback. I’m not sure if it’s the cause or not, but it could be the user which is the problem. Could you try adding another admin user and log in with that to see if the problem still occurs?

Best regards,
Rikard

January 4, 2018 at 6:07 am in reply to: Adding "background" image at the top of the blog (enfold 2017 "blog modern") #893104

Rikard
Keymaster

Hey John,

You can do that using a Color Section element. We can give you the shortcodes for that page only so that you can import it to see how it’s set up.

Best regards,
Rikard

January 4, 2018 at 5:41 am in reply to: Masonry element and WP-Rocket LazyLoad #893095

Rikard
Keymaster

Hi,

Lazy load for that element won’t work as the script which controls the size of the images need to be loaded in the header which your caching plugin blocks.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 58,501 through 58,530 (of 93,293 total)

← 1 2 3 … 1,950 1,951 1,952 … 3,108 3,109 3,110 →