Page 1941 – Support | Kriesi.at – Premium WordPress Themes

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December 27, 2017 at 5:08 am in reply to: Different Footers in one page? #892115

Rikard
Keymaster

Hi Marc,

Thanks for lettings us know, I’ll close the thread for now.

Happy holidays :-)

Best regards,
Rikard

December 27, 2017 at 4:38 am in reply to: Flyout menu transition possibilities #892113

Rikard
Keymaster

Hey Freek,

Most things are possible, but there is nothing like that in the theme by default unfortunately.

Best regards,
Rikard

December 27, 2017 at 4:35 am in reply to: Wrong E-Mail-Adress for Register #892112

Rikard
Keymaster

Hey Jörg Schmid,

I corrected your email, please try to log in again.

Best regards,
Rikard

December 27, 2017 at 4:27 am in reply to: Advanced template editor #892111

Rikard
Keymaster

Hi,

Thanks for the feedback, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

December 27, 2017 at 4:25 am in reply to: Customize accordion #892110

Rikard
Keymaster

Hi,

Thanks for the details, though I’m not sure exactly what you are looking to customise. Could you try to explain a bit further please?

Best regards,
Rikard

December 27, 2017 at 4:17 am in reply to: Changing the background color of the top bar above the menu #892107
Rikard
Keymaster
Hey hingex,

Please try the following in Quick CSS under Enfold->General Styling:
```
#header_meta {
  background-color:red !important;
}
```
Best regards,
Rikard
December 27, 2017 at 4:14 am in reply to: Finding/Locating XML Demo file to import to WordPress #892106

Rikard
Keymaster

Hey operatorllc,

You can import demos directly under Enfold->Demo Import. Otherwise you will find the demo files under enfold/includes/admin/demo_files

Best regards,
Rikard

December 27, 2017 at 4:12 am in reply to: Short Codes Not Updating Content #892105

Rikard
Keymaster

Hi,

Thanks for the login, did you try clearing the cache from your caching plugin?

Best regards,
Rikard

December 27, 2017 at 4:09 am in reply to: Resime link vermek #892104

Rikard
Keymaster

Hey Mirkan22,

You want to add an id to each individual image? I’m not sure if that would be possible but send us a link to your site and we’ll have a closer look.

Best regards,
Rikard

December 26, 2017 at 2:31 pm in reply to: TinyMCE plugin error #892038

Rikard
Keymaster

Hi Kate,

I can’t say for sure that it’s not a problem with the theme, but it’s very unlikely since you are the only user who has had this problem to my knowledge. Please try the suggestions I posted earlier and let’s hope you find the cause that way. We’ll keep the thread open in case you should need any further help.

Merry Christmas to you too :-)

Best regards,
Rikard

December 25, 2017 at 4:35 am in reply to: Transparent header font is stays white #891967

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 25, 2017 at 4:34 am in reply to: enfold 4.2 layerslider not working #891966

Rikard
Keymaster

Hi Peter,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

December 25, 2017 at 4:32 am in reply to: Changing the script font #891965

Rikard
Keymaster

Hi,

Thanks for the login details, did you upload the font to your server already? If so then please link to the full URL of it here. Also please post the CSS from Fontsquirrel you mentioned.

Best regards,
Rikard

December 25, 2017 at 4:28 am in reply to: video background in color section #891964

Rikard
Keymaster

Hi,

Great, glad you got it working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

December 25, 2017 at 4:28 am in reply to: show list artiles like Post slider #891963

Rikard
Keymaster

Hi,

Yes, login details to your WordPress installation, please post the details in private so that we can have a closer look.

Best regards,
Rikard

December 24, 2017 at 6:57 am in reply to: Issues with Avia Layout Builder #891927

Rikard
Keymaster

Hey wurgi,

Thanks for the login details. Please try to follow the suggestions in this article: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/

Best regards,
Rikard

December 24, 2017 at 6:50 am in reply to: 404 after ShortPixel Image Optimizer #891926

Rikard
Keymaster

Hi,

Ok, thanks for the feedback. Could you try deactivating all plugins to see if one of them is causing a conflict please?

Best regards,
Rikard

December 24, 2017 at 6:46 am in reply to: Cart icon not showing on mobile #891925

Rikard
Keymaster

Hi,

I tried removing all the CSS in your Quick CSS and that resolved the issue, maybe you could remove the statements one by one to see which one is causing the issue?

Best regards,
Rikard

December 24, 2017 at 6:42 am in reply to: TinyMCE plugin error #891924

Rikard
Keymaster

Hi,

Ok great, hope one of those measures resolves the problem. What I mean by migration would be from a local or staging server, why I’m asking is because I saw that you have a migration plugin active and sometimes migrations can corrupt files and you would have to do it again to overwrite everything again.

Best regards,
Rikard

December 24, 2017 at 6:29 am in reply to: Adding a shadow or something #891922

Rikard
Keymaster

Hi,

Looks nice @superbikecoach, good work! :-)

Best regards,
Rikard

December 24, 2017 at 6:27 am in reply to: Failed to upload the Theme on WordPress Admin panel #891921

Rikard
Keymaster

Hi,

Go to the URL in private, then hover the first Color Section element and click on the Pen+Paper icon, that will take you to the element options.

Best regards,
Rikard

December 24, 2017 at 5:49 am in reply to: Tab on Tab Section used as Self-Anchor Links #891920

Rikard
Keymaster

Hey CanopyLandHoldings,

I’m not sure exactly what you mean by that, could you link to an example maybe?

Best regards,
Rikard

December 24, 2017 at 5:47 am in reply to: Multisite??? #891919

Rikard
Keymaster

Hey mbd2017New,

Please refer to this: https://codex.wordpress.org/Create_A_Network

Best regards,
Rikard

December 24, 2017 at 5:46 am in reply to: Remove Kriesi graphic link in Blog side bar #891918

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007, did that work out for you @mbd2017New?

Best regards,
Rikard

December 24, 2017 at 5:44 am in reply to: Mobile Responsiveness #891917

Rikard
Keymaster

Hey yourcloudworks,

Could you try updating the theme to the latest version (4.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

December 24, 2017 at 5:41 am in reply to: Footer menu change font style and size #891916
Rikard
Keymaster
Hey amerzib,

Please try the following in Quick CSS under Enfold->General Styling:
```
#footer .textwidget * {
  font-size:14px !important;
}
```
Best regards,
Rikard
December 23, 2017 at 6:30 am in reply to: Coming Soon Page not showing up #891794

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

December 23, 2017 at 6:29 am in reply to: Replacing Icon Overlay in Portfolio Grid with Custom Images #891793

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

December 23, 2017 at 6:22 am in reply to: Divide page into more than 1/5 ths #891791

Rikard
Keymaster

Hey buddy1,

There is only support for 1/5 as the smallest element using the builder unfortunately, anything outside of that would have to be customised. But personally I would advise you to leave it as it is, if you should start making the columns smaller and adding more on the same line, things will eventually become tiny and very hard to read.

Best regards,
Rikard

December 23, 2017 at 5:28 am in reply to: TinyMCE plugin error #891790

Rikard
Keymaster

Hi,

Thanks for the feedback, I can still see the problem on my end as well, though I’m not sure what is causing it unfortunately. Did you try to disable all plugins to see if there is conflict? Did these problems happen after you migrated the site? If so then you might have to migrate it again since something might have gone wrong in that process.

You can also try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 58,201 through 58,230 (of 92,930 total)

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