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Hi,
Thanks for the feedback and screenshots, I still can’t see the problem on either iphone or android on the demo page, but I can see some missing images on your own installation. Did you try to replace them with your own images? That might help to at least see if the images themselves are the problem.
Best regards,
RikardJanuary 11, 2018 at 6:37 am in reply to: autplay code stops background video from autolooping #895993Hi Max,
Thanks for the feedback, the new release should hopefully fix the issue you are pointing out.
Best regards,
RikardHey bcdcosmetici99,
Please try the following in Quick CSS under Enfold->General Styling:
#advanced_menu_toggle, #advanced_menu_hide { display:none !important; }Best regards,
RikardHi Eric,
Adding that code would not remove any files no, I’ve never tried to do it myself, but maybe you could try adding the code and then deleting the folder afterwards? I can’t guarantee that it would work though, maybe you could try it out on a local install first?
Best regards,
RikardJanuary 11, 2018 at 6:32 am in reply to: Style problems in iPad pro "in-app browser" from Gmail or Facebook #895988Hi,
Still no news unfortunately, debugging in those browsers is very difficult, since we can’t inspect the problem. Like Ismael pointed out earlier, we don’t actually support in-app browsers like these, even though we would like to of course. But the debugging part is what is stopping us as we can’t actually see what the problem is.
Did you do any customisations to the theme at all? If so then please try to remove them to see if that problem goes away.
Best regards,
RikardHi,
Thanks for the feedback, could you try contacting Envato support to gain access to your account again maybe? We can’t really help you out with that unfortunately, since Envato handle all sales and distribution of the theme.
Best regards,
RikardJanuary 10, 2018 at 10:43 am in reply to: Post title, Category and featured image not shown when using Avia Builder #895581Hi,
Thanks for letting us know. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Eric,
You should be able to deregister it if you use this in your functions.php file:
add_theme_support('deactivate_layerslider');Best regards,
RikardHey svortho,
Yes, you need to register the site for an API now, please refer to this: http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/
Best regards,
RikardHey decode,
Are you having that problem using 4.2, as far as I know it should be fixed. Could you post a link to your site so that we can have a closer look?
Best regards,
RikardHey Terry,
Could you post a link to where we can see the element you want to apply this to please?
Best regards,
RikardHey navindesigns,
I couldn’t see any problems on my end using Chrome, could you post a screenshot of the issue and how to reproduce it please?
Best regards,
RikardHi,
Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardJanuary 10, 2018 at 10:02 am in reply to: Fehler im Avia-Builder, Seitenelemente verschwinden #895563Hallo Susanne,
Can we communicated in english instead of german please? We only have one german speaking moderator so you will get help faster if you do. I understand a lot of german so I understand your problem, on which page can we reproduce the error?
Best regards,
RikardJanuary 10, 2018 at 9:40 am in reply to: Not receiving emails from Enfold Contact Form and Contact 7 Form #895560Hey ezUpstarts,
If it’s not working with Contact Form 7 either then it’s not a theme problems, it’s likely a misconfiguration on your mail server. I’m not sure which IT support you’ve been in touch with, but your hosting provider should be able to help you get that straightened out.
Best regards,
RikardHey jgeorge64uk,
Could you post a link to the site in question so that we can take a closer look please?
Best regards,
RikardHi,
If you want it to be full width, then maybe it would be better to set it as a background to a Color Section element?
Best regards,
RikardHi,
That is strange, I get the same problem on my end, but I have no idea why it’s not showing. I checked your Quick CSS but I didn’t see anything there, did you do any customisations at all to the theme?
Please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardJanuary 10, 2018 at 8:49 am in reply to: adjust sizing of side navigation for laptop devices #895550Hey bobfurgo,
Please try the following in Quick CSS under Enfold->General Styling:
.main_menu li { margin: 15px !important; }Best regards,
RikardJanuary 10, 2018 at 8:45 am in reply to: Make burger menu go back to normal after loading demo content #895549Hi Gary,
Thanks for that, I’m not sure why those extra characters get in there though. Did you copy that text from a Word document or something similar? Did you try to create a new post and write the post title manually with your keyboard and does the same thing happen then?
Best regards,
RikardHi Dave,
We don’t have any moderators who speak dutch, could you post your question in english instead please?
Best regards,
RikardHi,
Great, glad you got it working and thanks for the feedback :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardJanuary 10, 2018 at 7:32 am in reply to: Fullwidth Layerslider image inside accordion is failing to display #895541Hi Mark,
Your site is password protected (.htaccess), please post details in private so that we can have a closer look.
Best regards,
RikardHi Konstantin_Winter,
Could you post a link to the site in question so that we can take a closer look please?
Best regards,
RikardHi,
There shouldn’t be any difference between using Mac or Windows for that problem, did you make sure to clear the cache and reload the page on the machine you are having problem on?
Best regards,
RikardHi,
We don’t have an exact date yet unfortunately, though it should be out before the end of this month. Sorry for the problems.
Best regards,
RikardHi,
We can change your name on the forum, though it’s currently “Heerenhuys”, not “mambas”, but you want to change your account name to “jrinkes”?
Best regards,
RikardHi,
Thanks for the feedback, I can’t reproduce that on the demo though. Could you post a link to your site so that we can have a closer look?
Best regards,
RikardHi,
Thanks for the feedback, though I think you will need quite a lot of styling to get that looking right to be honest. Wouldn’t it be better to add those links to your main menu and select to style them as buttons? You can select that for each menu item under Appearance->Menus.
Best regards,
Rikard -
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