Page 1919 – Support | Kriesi.at – Premium WordPress Themes

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January 18, 2018 at 10:29 am in reply to: Error with Enfold child instagram widget #898981

Rikard
Keymaster

Hi,

This should be fixed in the latest version of the theme (4.2.1), please try updating to that: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

January 18, 2018 at 10:27 am in reply to: Enfold – Social media icons – top bar – responsive #898977
Rikard
Keymaster
Hey fabian1989,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 990px) {
.responsive.html_mobile_menu_tablet #top #header #header_meta .social_bookmarks {
    display: block !important;
}
}
```
Best regards,
Rikard
- This reply was modified 7 years, 9 months ago by Rikard.
January 18, 2018 at 10:21 am in reply to: WooCommerce not sending emails to customers #898970

Rikard
Keymaster

Hi,

Great, glad you found the problem :-)

Please let us know if you should need any further help on the topic.

Best regards,
Rikard

January 18, 2018 at 10:20 am in reply to: Submenu items not included & displayed in burger/mobile menu #898969

Rikard
Keymaster

Hi,

Thanks for that, did you try to change your settings for the burger menu under Enfold->Header->Burger/Mobile Menu?

Best regards,
Rikard

January 18, 2018 at 10:16 am in reply to: loading page stay blank #898967

Rikard
Keymaster

Hi,

Thanks for that, though both of those sites are loading fine on my end. Did you try to clear your browser cache and reload the pages? You could try an incognito window in Chrome as well.

Best regards,
Rikard

January 18, 2018 at 10:13 am in reply to: Instagram Widget not working #898966

Rikard
Keymaster

Hey vodathan,

Could you try updating the theme to the latest version (4.2.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

January 18, 2018 at 10:11 am in reply to: Instagram feed not working #898964

Rikard
Keymaster

Hi Lars,

Could you try updating the theme to the latest version (4.2.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

January 18, 2018 at 10:10 am in reply to: Instagram Feed showing text and not loading images #898963

Rikard
Keymaster

Hi,

Could you try updating the theme to the latest version (4.2.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

January 18, 2018 at 10:10 am in reply to: When will it be – the update #898961

Rikard
Keymaster

Hi Günter,

4.2.1 is available now. I’ll go ahead and close this thread.

Best regards,
Rikard

January 18, 2018 at 10:08 am in reply to: remove product from cart #898959

Rikard
Keymaster

Hey bcdcosmetici99,

I tried to do that and it took roughly 1 second on my end.

Best regards,
Rikard

January 18, 2018 at 10:02 am in reply to: Images not showing and Plugins not working #898957

Rikard
Keymaster

Hey goddess10,

Your images seems to display fine on my end, could you post a screenshot of the problem or try to explain a bit further please?

Also please consider updating to the latest version (4.2.1) of the theme: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

January 18, 2018 at 10:00 am in reply to: Can you have page that doesn't have a header? #898956

Rikard
Keymaster

Hey uychkinnear,

You should be able to do that, you can select to not show a footer or header in the Layout menu on the right hand side of the edit page.

Best regards,
Rikard

January 18, 2018 at 9:59 am in reply to: Menu on iPad #898955
Rikard
Keymaster
Hey swmfirm,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 1024px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Best regards,
Rikard
January 18, 2018 at 9:58 am in reply to: Sidebars moved! #898954

Rikard
Keymaster

Hi,

Ok, thanks for feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 18, 2018 at 9:56 am in reply to: Secondary Menu Transparency Colour #898953
Rikard
Keymaster
Hey web4698,

Please try the following in Quick CSS under Enfold->General Styling:
```
.av_header_transparency #header_meta {
    background: black !important;
}

.av_header_transparency #header_meta a {
    color: red !important;
}
```
Best regards,
Rikard
January 18, 2018 at 9:49 am in reply to: Masonry Gallery – Sort Category All #898951
Rikard
Keymaster
Hi,

Sorry about that, please this instead:
```
.all_sort_button span, .av-current-sort-title span {
  text-transform:uppercase !important;
}
```
Best regards,
Rikard
January 18, 2018 at 9:45 am in reply to: Bug: Mobile Menue > Mega Menu Item > optional CSS-Class isn't added to item #898948

Rikard
Keymaster

Hi,

We released a new version (4.2.1) of the theme yesterday, though I regretfully must inform that this fix didn’t make it in to that. In the future, we will try to put out a new version every week though, so it should not take all that long for us to fix this.

Best regards,
Rikard

January 18, 2018 at 8:53 am in reply to: Site stopped working, cant edit pages #898937

Rikard
Keymaster

Hi Chris,

Great, glad you found the problem and thanks for letting us know. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 18, 2018 at 8:51 am in reply to: Enfold contact form autoresponder not working #898935

Rikard
Keymaster

Hey enterben,

Did you try this out? http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

If that doesn’t help then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

January 18, 2018 at 8:49 am in reply to: Grid Row Captions #898933

Rikard
Keymaster

Hey jomo5280,

Could you post a link to the page in question where you want to implement this so that we can take a closer look please?

Best regards,
Rikard

January 18, 2018 at 8:47 am in reply to: fullwidth east slider bleed caption background #898932

Rikard
Keymaster

Hi,

I’m not sure I understand by your last post, but I think we will need to inspect the actual element in order to be able to help you out. Maybe you need to remove the container element width restriction?

Best regards,
Rikard

January 18, 2018 at 8:42 am in reply to: 400 bad request #898924

Rikard
Keymaster

Hi Tina,

Thanks for the feedback, though I haven’t seen this before to be honest with you. Are you using a CDN or something similar to load the content? Where is your developer seeing that the Google font is the problem? We load the font straight from Google as you can see by the URL, so the problem should be with Google’s servers if you go by logic. Not sure how he or she came to that conclusion though?

Maybe this thread could help you out? https://stackoverflow.com/questions/19671317/400-bad-request-http-error-code-meaning

Best regards,
Rikard

January 18, 2018 at 8:18 am in reply to: Can't find Media Element Gallery with Preview to insert into my page #898919

Rikard
Keymaster

Hi LindaK,

Thanks for the feedback, glad you found the answer yourself :-)

I’m guessing your other questions were posted in separate threads?

Best regards,
Rikard

January 18, 2018 at 8:17 am in reply to: HTTP Error File Upload Image Width Issue #898917

Rikard
Keymaster

Hi,

Thanks for the login details. Could you upload the image you are getting an error from to for instance dropbox or google drive, so that we can see the error for ourselves please?

Best regards,
Rikard

January 18, 2018 at 8:13 am in reply to: Instagram Widget not working #898915

Rikard
Keymaster

Hey kellyCraftMedia,

Please refer to this: https://kriesi.at/support/topic/instagram-feed-showing-text-and-not-loading-images/#post-897766

Best regards,
Rikard

January 18, 2018 at 8:12 am in reply to: Mobile Menu #898914

Rikard
Keymaster

Hi,

Thanks for that, though it seems like you have disabled the regular WordPress login pages. Could you post the login URL as well please?

Best regards,
Rikard

January 18, 2018 at 8:10 am in reply to: Masonry w/ Portfolio Entries not visible #898913

Rikard
Keymaster

Hey MaloneyStrategic,

Could you try updating the theme to the latest version (4.2.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/. If not then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

January 18, 2018 at 8:08 am in reply to: Columns set to “Equal height” are not displayed correctly #898912

Rikard
Keymaster

Hi,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, are you running the latest version of the theme (4.2.1)?

Best regards,
Rikard

January 18, 2018 at 8:07 am in reply to: Style Settings Not Being Applied to CSS #898911

Rikard
Keymaster

Hi,

Thanks for the feedback and glad you found the problem. I agree with you, there should be some kind of check to see if CSS like that can be adjusted. Hopefully we can get this in a future release of the theme.

I’ll close this for now, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 18, 2018 at 8:04 am in reply to: Advanced Layout Editor Stuck in Load Loop #898909

Rikard
Keymaster

Hey greaterlondonfostering,

Thanks for the login details, though I couldn’t see the problem on the page in private. On which page is this happening?

Best regards,
Rikard
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Viewing 30 posts - 57,541 through 57,570 (of 92,886 total)

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