Page 1913 – Support | Kriesi.at – Premium WordPress Themes

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January 9, 2018 at 6:02 am in reply to: secondary menu position on desktop #895097

Rikard
Keymaster

Hi Kevin,

Thanks for the feedback. The phone number and the buttons seem to be inline on my end, do you want to move the phone number down a bit maybe?

Best regards,
Rikard

January 9, 2018 at 5:56 am in reply to: Post title, Category and featured image not shown when using Avia Builder #895094

Rikard
Keymaster

Hi Michael,

Great, glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 9, 2018 at 5:55 am in reply to: Created template in Avia – Can't find it #895092

Rikard
Keymaster

Hi,

Ok, thanks for the feedback. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 9, 2018 at 5:21 am in reply to: mobile view only html code or header Logo and text overlap #895085

Rikard
Keymaster

Hi Birgit,

JetPack is a very large plugin and it has a lot of functions, so it really depends on what you use it for?

Best regards,
Rikard

January 9, 2018 at 5:05 am in reply to: HTML entry fields vanish #895077

Rikard
Keymaster

Hi,

Thanks for the feedback, hope you get to the bottom of the problem. Though like I said, I don’t think it’s theme related in any way. Let us know if you should need any further help on the topic.

Best regards,
Rikard

January 8, 2018 at 1:51 pm in reply to: cannot load the animation #894705
Rikard
Keymaster
Hey dewasurya,

Did you try removing third party code from the page? It looks pretty slow on my end.

Best regards,
Rikard
- This reply was modified 7 years, 6 months ago by Rikard.
January 8, 2018 at 7:03 am in reply to: How to underline link text in lists with CSS #894619

Rikard
Keymaster

Hi John,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 8, 2018 at 6:50 am in reply to: Will theme do what I need? #894617

Rikard
Keymaster

Hi,

Glad we could help out, just let us know if you have any further questions for us.

Best regards,
Rikard

January 8, 2018 at 6:49 am in reply to: little icons works in Safari but not in Chrome or Firefox #894616

Rikard
Keymaster

Hi Martin,

Great, hope you get it working. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

January 8, 2018 at 6:49 am in reply to: Videos not styled #894615

Rikard
Keymaster

Hi,

Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 8, 2018 at 6:48 am in reply to: Enfold 4.2, Lightbox and social media buttons #894614

Rikard
Keymaster

Hey jareklojewski,

I’m not aware of any plugins like that unfortunately.

Best regards,
Rikard

January 8, 2018 at 6:47 am in reply to: Footer Widget Responsiveness #894612

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 8, 2018 at 6:46 am in reply to: Horizontal scrolling gallery page. #894611

Rikard
Keymaster

Hey Isabelle101,

There is nothing like that in the theme by default unfortunately, maybe you could try looking for a plugin which will add a gallery like that for you?

Best regards,
Rikard

January 8, 2018 at 6:44 am in reply to: Theme Installation Issues – No Media Importing #894610

Rikard
Keymaster

Hey perprod,

Thanks for the login details and screenshot, did you check the permission settings for the upload folder on your WordPress installation? Also, which demo are you looking to import?

Best regards,
Rikard

January 8, 2018 at 6:35 am in reply to: WP 4.8 to 4.9 Has Broken Forms #894608

Rikard
Keymaster

Hi Gary,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 8, 2018 at 6:32 am in reply to: Issue with Blog Posts and advanced layout builder #894607

Rikard
Keymaster

Hi,

Ok, thanks for the feedback. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

January 8, 2018 at 6:29 am in reply to: search result doesn't work #894606

Rikard
Keymaster

Hi,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 8, 2018 at 6:23 am in reply to: How to enable comments on pages? #894604

Rikard
Keymaster

Hi,

Great, glad you found the solution. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 8, 2018 at 6:22 am in reply to: @media margin-top for 3 column icon boxes #894603

Rikard
Keymaster

Hey GriffinGraffix,

It’s difficult to help you out if we can’t actually see the elements in question, did you try inspecting them in your browser to see which CSS is applying to them?

Best regards,
Rikard

January 8, 2018 at 6:19 am in reply to: Hamburger menu on Enfold 4.2 #894602
Rikard
Keymaster
Hi,

Please try this as well:
```
#av-burger-menu-ul a:hover {
    background-color: white !important;
}
```
Best regards,
Rikard
January 8, 2018 at 6:16 am in reply to: Widget sidebar latest news #894601

Rikard
Keymaster

Hey Sandra,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 8, 2018 at 6:14 am in reply to: How to mute an iframe #894600

Rikard
Keymaster

Hi,

Please see private for what I’m seeing on my end.

Best regards,
Rikard

January 8, 2018 at 6:12 am in reply to: Mega menu new window issues #894599
Rikard
Keymaster
Hi,

Please try to add this to your functions.php file to bring that option back:
```
//Enable Editing in Dashboard
define('DISALLOW_FILE_EDIT', false);
```
Best regards,
Rikard
January 8, 2018 at 6:09 am in reply to: Round edges of cell background color #894597
Rikard
Keymaster
Hi,

Ok, try this as well then:
```
.page-id-29 .av_three_fifth {
  border-radius:5px !important;
}
```
Best regards,
Rikard
January 8, 2018 at 6:06 am in reply to: Right justify prices ? #894595

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for sharing your solution, much appreciated :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 8, 2018 at 6:04 am in reply to: Contact form make padding and fields smaller #894593

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 8, 2018 at 5:50 am in reply to: Problem with media gallery #894591

Rikard
Keymaster

Hi,

Thanks, I get the same problem on my end, though it’s likely not theme related. Could you try deactivating all plugins to see if one of them is causing a conflict please?

Best regards,
Rikard

January 8, 2018 at 5:45 am in reply to: Enfold Visual Editor funktioniert nicht #894589

Rikard
Keymaster

Hey mastawell,

Thanks for the login details. I can see some error messages when editing a page which seem related to tiny-mce, could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

January 8, 2018 at 5:41 am in reply to: Having Search bar, Flyout opacity issues. #894587
Rikard
Keymaster
Hi,

Thanks for the feedback and sorry for the trouble, please try this CSS instead:
```
.av-burger-overlay {
  opacity:1 !important;
}
```
Best regards,
Rikard
January 8, 2018 at 5:37 am in reply to: HTML entry fields vanish #894586

Rikard
Keymaster

Hi,

Thanks for the screenshot, though it’s very difficult to say why that is happening. I’ve never heard of a problem like that before to be honest. Are you sure that it’s not local to your browser? You could try to reproduce the error in another browser to see if that is the case or not. Also, if it’s happening with another theme active then it’s likely not a theme issue.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 57,361 through 57,390 (of 92,320 total)

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