Page 1913 – Support | Kriesi.at – Premium WordPress Themes

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February 8, 2018 at 5:50 am in reply to: div class="av-share-box" doesn't show at the bottom of single posts #909574

Rikard
Keymaster

Hi,

Thanks for that, though the login details are not working. Could you check and verify please?

Best regards,
Rikardjioj

February 8, 2018 at 5:48 am in reply to: Support page will not accept my login credentials #909573

Rikard
Keymaster

Hi,

Please see private.

Best regards,
Rikard

February 7, 2018 at 1:48 pm in reply to: SEO, Google Page insights, blocking rendering ressources "above the fold" #909138

Rikard
Keymaster

Hi,

Yes, I just talked to Tiran about that and they have decided not to provide a free version anymore. I don’t think that WOT Cache can get rid of all the warning in Google Page Speed, but if you are actually only trying to speed up your installation, then you shouldn’t pay all that much attention to what Google’s test tell you. I would check it on Pingdom instead, as that focuses on the actual speed of the site. Not what Google thinks is best practice or not.

Best regards,
Rikard

February 7, 2018 at 1:45 pm in reply to: Annoying Bug Update show #909132

Rikard
Keymaster

Hi,

I agree that things like this can be annoying, but it’s very difficult for us to keep up with all the LayerSlider updates unfortunately. We are trying to update once a week now though, so this should hopefully not happen all that often.

Best regards,
Rikard

February 7, 2018 at 1:43 pm in reply to: 2 Blog Grid Columns on desktop and tablets should be 1 column on mobile device #909128

Rikard
Keymaster

Hi,

Glad we could help and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 7, 2018 at 1:42 pm in reply to: Fix one column with Enfold #909126

Rikard
Keymaster

Hi Marine,

Thanks for the kind words, glad you like the theme :-)

Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 7, 2018 at 1:40 pm in reply to: Accordian colour change #909123
Rikard
Keymaster
Hi,

Please try this as well :-)
```
p.toggler {
  color:#fff !important;
}
```
Best regards,
Rikard
February 7, 2018 at 1:38 pm in reply to: Burger Menü – Darstellung #909120
Rikard
Keymaster
Hi,

I’m not sure if this will work, but please try it out:

/*First level sub menu items */
```
#avia-menu .submenu li a .avia-menu-text {
  color:green;
}
/*Second level sub menu items */
#avia-menu .submenu .submenu li a .avia-menu-text {
  color:blue;
}
/*Third level sub menu items */
#avia-menu .submenu .submenu .submenu li a .avia-menu-text {
  color:yellow;
}
```
Best regards,
Rikard
February 7, 2018 at 9:10 am in reply to: custom css class for menu-items – does not work for only one item #908970

Rikard
Keymaster

Hi Andreas,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 7, 2018 at 9:09 am in reply to: Enfold 4.2.2 – Menu–Problems: Changes are saved, but don't appear in Front-End #908969

Rikard
Keymaster

Hi,

Thanks for the feedback. Are you sure that you have assigned the menu to the Enfold area under Appearance->Menus? If you should need help doing that then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

February 7, 2018 at 9:08 am in reply to: Customising Blog Post #908968

Rikard
Keymaster

Hey ofekw,

Did you try using a plugin like Yoast SEO? You can set what should be included in Facebook posts using that.

Best regards,
Rikard

February 7, 2018 at 9:06 am in reply to: Only SOME Mobile devices not displaying some of the content #908965

Rikard
Keymaster

Hey mikicherniak,

Which elements are missing on on what devices/browsers?

Best regards,
Rikard

February 7, 2018 at 9:04 am in reply to: News Thumbnail in Sidebar bigger #908964

Rikard
Keymaster

Hi,

Great, glad you found a solution and thanks for sharing :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 7, 2018 at 9:04 am in reply to: Column width #908963

Rikard
Keymaster

Hi,

Glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 7, 2018 at 9:02 am in reply to: Annoying Bug Update show #908960

Rikard
Keymaster

Hey Zetrh,

Thanks for the login details. Please try running this plugin in order to remove all transients: https://wordpress.org/plugins/transients-manager/

Best regards,
Rikard

February 7, 2018 at 8:13 am in reply to: How do I disappear my author slug #908950

Rikard
Keymaster

Hi,

Great, please let us know if you should need any further help on the topic.

Best regards,
Rikard

February 7, 2018 at 8:11 am in reply to: 3 Enfold Demos aren't in the list for import. #908949

Rikard
Keymaster

Hi Joe,

Themeforest is the only place where you can download the theme, and it should always be the latest version on there. Are you sure that it’s version 4.1.2? We can send you the latest version but what you download from Themeforest should always be the latest version.

Best regards,
Rikard

February 7, 2018 at 8:07 am in reply to: I want a header/static area above the main menu where the secondary menu goes. #908948

Rikard
Keymaster

Hey fatdogcreatives,

Thanks for the links, though I’m not sure I understand exactly what you are looking to change. I’m not sure what this means?

They want the blue second above the red menu on the site below to be on their site too.

Please try to explain a bit further or post a screenshot highlighting the changes you would like to make.

Best regards,
Rikard

February 7, 2018 at 8:02 am in reply to: 2 Blog Grid Columns on desktop and tablets should be 1 column on mobile device #908947
Rikard
Keymaster
Hey catchbudapest,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.av_one_half {
    width: 100% !important;
    margin-left:0 !important;
}
}
```
Best regards,
Rikard
February 7, 2018 at 7:55 am in reply to: Accordian colour change #908945
Rikard
Keymaster
Hey Alan,

Please try the following in Quick CSS under Enfold->General Styling:
```
p.toggler {
  background-color:#eee !important;
}
```
Best regards,
Rikard
February 7, 2018 at 7:50 am in reply to: hide sidebar with main menu at 768px browser width #908944
Rikard
Keymaster
Hi Anne,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 768px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
If that doesn’t work then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard
February 7, 2018 at 7:48 am in reply to: Avia Layout Builder not showing with WPML #908943

Rikard
Keymaster

Hi Martin,

Great, glad you found a solution and thanks a lot for sharing :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 7, 2018 at 7:46 am in reply to: Aria Fullwidth Slider broken #908942

Rikard
Keymaster

Hey getmebrian,

You are getting a couple of error messages on the page, I’m not sure what they are related to though. Could you try deactivating all plugins to see if one of them is causing a conflict please?

Best regards,
Rikard

February 7, 2018 at 7:44 am in reply to: Yoast SEO tool #908941

Rikard
Keymaster

Hi,

It can sometimes be very slow unfortunately, but if the info you want to be indexed is on your site then it’s available for all search engines to index. It’s not really a problem with your theme or the Yoast plugin.

Best regards,
Rikard

February 7, 2018 at 7:41 am in reply to: Enfold iframe won't display #908940

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 7, 2018 at 7:40 am in reply to: Change Navigation Sub-Links layout from horizontal, to Vertical. #908939

Rikard
Keymaster

Hey noslenwerd,

It looks like you have selected to show that menu as a mega menu? You can uncheck that option under Appearance->Menus.

Best regards,
Rikard

February 7, 2018 at 7:36 am in reply to: Mobile Break Point Code Not Working #908938
Rikard
Keymaster
Hi Lane,

I’m not sure exactly what is going on there, but try this CSS as well:
```
@media only screen and (max-width: 1200px) {
.av_menu_left .main_menu {
    left: auto !important;
    right: 0 !important;
}
.av-small-burger-icon {
    background-color:transparent !important;
}
}
```
The social icons might not display after this, let us know if that is the case and we’ll have a closer look.

Best regards,
Rikard
February 7, 2018 at 7:24 am in reply to: Map Filtering #908934

Rikard
Keymaster

Hey hylandgraphics,

I’m not sure if that is possible to be honest. I think you forgot the link in your initial post?

Best regards,
Rikard

February 7, 2018 at 7:21 am in reply to: LayerSlider not working – can't add slides (not related to new theme release) #908931

Rikard
Keymaster

Hi johnwaterblasting,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 7, 2018 at 7:19 am in reply to: PDF titles not the same #908930

Rikard
Keymaster

Hi,

When you open a pdf file in your browser, it’s opened by the browser itself, not by the theme you might be using on your WordPress site. It would do the same thing on a non WordPress site as well. If you are having problems with the pdf files, then you would likely need to check the files themselves. This has nothing to do with our theme.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 57,361 through 57,390 (of 93,278 total)

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