Forum Replies Created
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AuthorPosts
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February 12, 2018 at 6:30 am in reply to: display settings for tables not working after update, only cyrillic letters #910916
Hey enricobaumgart,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see the problem.
Best regards,
RikardHey farahjanjua,
I’m not sure I understand what you are looking to do, could you post a screenshot highlighting what you would like to change please?
Best regards,
RikardHey jack000486,
You can find all the documentation here: https://kriesi.at/documentation/enfold/
Best regards,
RikardHi,
There is no difference really, it’s the same support and the same forum. The new rule is that you have to pay to actually access support after the initial 6 months. But I’m guessing that you have several purchases so that might not be an issue for you?
Best regards,
RikardHey Arlie_Francis,
Did you try to disable your auto optimize plugin? If that doesn’t help then please post admin login detail in private so that we can have a closer look.
Best regards,
RikardFebruary 12, 2018 at 6:13 am in reply to: Contact form doesn't work reliably when nested in tab section #910911Hi,
It’s difficult to say what could have gone wrong there, do you want to keep on using CF7? Otherwise we probably need to see server logs to see what might have gone wrong. Or maybe this will work? http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
Best regards,
RikardFebruary 12, 2018 at 6:10 am in reply to: How do I change the button color in Avia tables for select columns #910910Hi,
Thanks for the feedback, if the CSS you posted is working the I would go for that solution. I can’t see anything wrong with it :-)
Best regards,
RikardHi Christoph,
That is not up to your theme to decide, but I think that you can set that in your Analytics account? Or maybe there is a plugin to control that?
Best regards,
RikardFebruary 12, 2018 at 6:03 am in reply to: enfold remarketing tag can't put into head or body section #910907Hi Daniel,
Please send us the code and where it should go and we’ll give you functions to use. If you only need to place it in the head then you can paste the code in the Analytics field under Enfold->Google Services.
Best regards,
RikardHi winnieandbuzz,
Thanks for the feedback, glad you got it working :-)
Best regards,
RikardHi,
Thanks for the login details. Please try to import the xml file in private to your installation instead to see if it works better.
Best regards,
RikardHi,
Thanks for the feedback, it should be compatible yes. Could you post admin login details in private so that we can have a closer look please? Also post a link to where we can reproduce the problem.
Best regards,
RikardFebruary 12, 2018 at 5:35 am in reply to: Posts Date on pages, Read More/Author font size, Excerpt line-height #910900Hey TimCollective,
Thanks for the screenshot, though it would be easier for us if we could inspect the actual elements in question. Could you post admin login details in private so that we can access the site maybe?
Best regards,
RikardFebruary 12, 2018 at 5:33 am in reply to: Mobile Menu or Burger Menu Style on all screen sizes #910898Hey MadRhino,
To what pixel size do you want to change the breakpoint? You can try this CSS out and change the 1024 value to that of your choice:
@media only screen and (max-width: 1024px) { nav.main_menu { display: block !important; } #avia-menu .menu-item { display: none; } .av-burger-menu-main.menu-item-avia-special { display: block; } }Please post a link to the site in question if you should need any further help on the topic.
Best regards,
RikardHi,
Thanks for the feedback, though I can only see shortcode now instead of a login form, and no link below it. Not sure what’s going on there to be honest with you?
Best regards,
RikardHi,
You are getting an error related to Stripe, please see private. Not sure if that plugin requires SSL?
Also please update to the latest version of the theme (4.2.3) to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardFebruary 12, 2018 at 5:20 am in reply to: Just uploaded new version of Enfold via WP and i cant get access to the site #910894Hi Nick,
Please try this instead:
@media only screen and (max-width: 990px) { #menu-item-search { display:none !important; } }Best regards,
RikardHi Darren,
Great, glad you got it working :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the feedback, though that value seems to be added both to the title and alt tags of both those images. Did you try to change that under Media?
Best regards,
RikardHey mjadvnt,
If you want to change or add images sizes then you will likely need to add code to functions.php, and then it would be a good idea to use a child theme. You can download a basic child theme here: https://kriesi.at/documentation/enfold/downloads/
All files in the parent theme are overwritten on updates, the child is in place to override the parent files.
Best regards,
RikardFebruary 12, 2018 at 4:19 am in reply to: Updated theme and Mobile burger menu shows but doesn't work #910888Hi,
Thanks for that, try to remove the first line here (the script tag, you can leave the comment if you like) to see if that helps:
<script type = "text/javascript"> <!-- Google Code for Remarketing Tag -->Best regards,
RikardHi Sebastian,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for letting us know. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Great, glad you got it working and thanks for sharing your solution :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardFebruary 12, 2018 at 4:12 am in reply to: menu left, two custom links right with social icons #910884Hi,
Thanks for that. I don’t think it’s possible to break up the menu like that unfortunately, though you could try to add those menu items to a widget instead maybe? That will give you more possibilities with regards to styling: http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/
Best regards,
RikardHi,
At some point you will need to get access to Themeforest so that you can download what you have purchased, we can’t send you the files every time you want to update. In the mean time, please use the package included in private.
Best regards,
RikardHey Alisia71,
Could you post a link to the site in question so that we can take a closer look please?
Best regards,
RikardFebruary 12, 2018 at 4:01 am in reply to: Enfold 4.2.3 update again disabled website, like 4.2.2 #910881Hi,
Thanks for that, though I can’t really see anything interesting in there unfortunately. Did you inspect the page in your browser when the error happened?
Best regards,
RikardHi,
Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
Rikard -
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