Page 1883 – Support | Kriesi.at – Premium WordPress Themes

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March 13, 2018 at 2:09 pm in reply to: Accordian breaking site temporally #926077

Rikard
Keymaster

Hi,

Thanks for the login details. On which page are you trying this and where?

Best regards,
Rikard

March 13, 2018 at 2:06 pm in reply to: Color Section background video not working #926075

Rikard
Keymaster

Hey Josh,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

March 13, 2018 at 9:38 am in reply to: Image with Hotspots: Change color background on rollover popups #925962
Rikard
Keymaster
Hey bonbuttercup,

Please try the following in Quick CSS under Enfold->General Styling:
```
.aviaccordion-preview-title {
  background:rgba(255,255,255,0.5);
}
```
Best regards,
Rikard
March 13, 2018 at 9:35 am in reply to: Animated numbers not layed out fullwidth #925960

Rikard
Keymaster

Hey wyzyncom,

Please try a Grid Row element instead, if you place layout elements inside of Color Sections then they will be limited to the container width set in the theme options.

Best regards,
Rikard

March 13, 2018 at 9:32 am in reply to: Accordian Slider Font #925958

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 13, 2018 at 9:29 am in reply to: Hiding Preview Image Placeholder / Icon When No Featured Image is Present #925956

Rikard
Keymaster

Hi sump22,

Great, glad you got it working and thanks for sharing your solution.

Best regards,
Rikard

March 13, 2018 at 9:28 am in reply to: header.php error #925955

Rikard
Keymaster

Hey Harris,

Great, glad you got it working. Could you share your fix with the community please? Let us know if you should need any further help on the topic or if we can close it as well.

Best regards,
Rikard

March 13, 2018 at 9:18 am in reply to: WordPress 5.0 Guttenberg Support #925950

Rikard
Keymaster

Hey Nathan Carr,

The layout builder in the theme has nothing to do with Gutenberg, so I don’t think you have anything to worry about.

Best regards,
Rikard

March 13, 2018 at 9:16 am in reply to: Main Menu and Sublevel Links #925948
Rikard
Keymaster
Hey thekingschurchlakeland,

I can’t see any low resolution like you are describing on my end, please post a screenshot of the problem.

You can change the background of the submenus using this CSS:
```
.sub-menu {
  background-color:transparent !important;
}
```
You can add dividers by adding this CSS:
```
.sub-menu li a {
  border-bottom:1px solid #ddd !important;
}
```
Best regards,
Rikard
March 13, 2018 at 9:08 am in reply to: Avisio #925944

Rikard
Keymaster

Hey Marc-Daniel Lewandowski,

We have stopped developing that theme unfortunately, I think it would be a good idea if you changed to a more modern one to be honest. Maybe you could have a look at Enfold?

Best regards,
Rikard

March 13, 2018 at 9:06 am in reply to: URGENT support required. Enfold theme redirecting all post and pages to 404 #925942

Rikard
Keymaster

Hey marcelimo,

Closing this, I have explained why to you in your second thread.

Best regards,
Rikard

March 13, 2018 at 9:04 am in reply to: Color Section Images Not Responsive … #925941
Rikard
Keymaster
Hi,

Thanks for the feedback. Please replace the CSS I sent previously with this, to see if that helps with the other sliders:
```
@media only screen and (max-width: 767px) {
.slideshow_caption {
   padding-top:0 !important;
}
}
```
Best regards,
Rikard
March 13, 2018 at 9:03 am in reply to: column content isn't aligning to top #925939

Rikard
Keymaster

Hey taylorchiu,

It looks like you have a divider added there, could you try to remove it? If you don’t succeed then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

March 13, 2018 at 9:00 am in reply to: HTTP 500 after latest Enfold update #925937

Rikard
Keymaster

Hey Blinkdesignnl,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 13, 2018 at 8:49 am in reply to: Enfold Version: 4.2.6 update sending all post and pages to 404 #925935

Rikard
Keymaster

Hey marcelimo,

I have replied to your other thread already, please don’t open more than one thread per problem as it won’t get you help any faster. We treat every thread the same; first in first out. Everyone gets the same attention.

Your problem is likely not theme related as there is no file called a2.php in our theme, and the styling doesn’t match the theme either, so it’s likely caused by something else.

Please stick to your first thread from now on.

Best regards,
Rikard

March 13, 2018 at 8:44 am in reply to: Enfold cannot be installed #925931

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 13, 2018 at 8:43 am in reply to: Support needed #925930

Rikard
Keymaster

Hey Alphons Gerritsen,

You can register on the support forum here.

Best regards,
Rikard

March 13, 2018 at 8:37 am in reply to: Detail product page isn't display #925929

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 13, 2018 at 8:34 am in reply to: Anchor #925928

Rikard
Keymaster

Hey genoa123,

Please post a link to where we can see the problem in question, also please post a screenshot highlighting it.

Best regards,
Rikard

March 13, 2018 at 8:32 am in reply to: Enfold Demo is not importing media files #925925

Rikard
Keymaster

Hey dig4,

Thanks for the login details. Which demo are you looking to import?

Best regards,
Rikard

March 13, 2018 at 8:25 am in reply to: Widget sidebar latest news #925923

Rikard
Keymaster

Hi,

If it’s not working from backend then you could try to upload it manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/.

Best regards,
Rikard

March 13, 2018 at 8:23 am in reply to: One Page current menu bug #925922

Rikard
Keymaster

Hi,

Great, glad you found the problem and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 13, 2018 at 8:21 am in reply to: LayerSlider Error but we don't use it #925921

Rikard
Keymaster

Hi sk8tertez,

Please open your own thread.

Best regards,
Rikard

March 13, 2018 at 8:21 am in reply to: LayerSlider Error but we don't use it #925920

Rikard
Keymaster

Hi smulligan,

Sorry for the confusion, we can’t really stop other users from disrupting threads like this unfortunately. I had a look at your site but I can’t see any error messages on the LayerSlider page (in private). Where exactly are you seeing these messages? If you could post a screenshot then it would be helpful.

Best regards,
Rikard

March 13, 2018 at 8:10 am in reply to: Contact form issues #925919

Rikard
Keymaster

Hi again,

You might want to refer to this as it could help you find the problem: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Best regards,
Rikard

March 13, 2018 at 8:09 am in reply to: Contact form issues #925917

Rikard
Keymaster

Hi Sebastiaan,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 13, 2018 at 8:00 am in reply to: Demo import doesn't work, #925913

Rikard
Keymaster

Hi,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 13, 2018 at 7:49 am in reply to: Masonry Categories don't load properly, have weird loading animation #925910
Rikard
Keymaster
Hi,

Re-save theme options: change a setting and then change it back, then save.

Remove browser cache: https://www.google.com/search?q=how+to+remove+browser+cache&oq=how+to+remove+browser+ca&aqs=chrome.0.0j69i57j0l4.5794j0j7&sourceid=chrome&ie=UTF-8

Reload the page: ctrl+r or cmd+r on your keyboard, or just hit the reload button on your browser.

Best regards,
Rikard
- This reply was modified 8 years, 1 month ago by Rikard.
March 13, 2018 at 7:45 am in reply to: Contact form not working #925907

Rikard
Keymaster

Hey bleuvert,

Please refer to this: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Also please consider updating your theme: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

March 13, 2018 at 7:42 am in reply to: sidebar in tablets like in mobile #925906

Rikard
Keymaster

Hi,

Thanks for that, though the login details are not working. Please check and verify. You can post screenshots to a service like google drive, dropbox, imgur, box etc. and then link to them here.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 56,461 through 56,490 (of 93,573 total)

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