Page 1874 – Support | Kriesi.at – Premium WordPress Themes

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February 16, 2018 at 4:42 am in reply to: Can't save/publish new post #913079

Rikard
Keymaster

Hi Nirvana,

I don’t get 403 error anymore on the login page, but neither login method you posted is working. Please generate new details and test them out before posting.

Best regards,
Rikard

February 15, 2018 at 2:06 pm in reply to: Section Background Image not responsive #912764

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 15, 2018 at 2:05 pm in reply to: e-mail address is clipped on page on Iphone portrait #912763

Rikard
Keymaster

Hey condonpb,

Thanks for the links, but your site looks to be down?

Best regards,
Rikard

February 15, 2018 at 2:01 pm in reply to: Removign Enfold logo #912761
Rikard
Keymaster
Hi Xandria,

The theme default to that logo if no logo is uploaded, but you can hide it with this CSS in Quick CSS if you like:
```
span.logo {
  display:none;
}
```
You can just remove that piece of code once you have your own logo uploaded.

Best regards,
Rikard
February 15, 2018 at 1:58 pm in reply to: One more Enfold purchased but email same #912757

Rikard
Keymaster

Hi Xandria,

Thanks for the kind words :-)

I’ll close this for now, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 15, 2018 at 7:43 am in reply to: Removign Enfold logo #912666

Rikard
Keymaster

Hey Xandria,

It should be removed if you upload your own? If that doesn’t work then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

February 15, 2018 at 7:42 am in reply to: One more Enfold purchased but email same #912665

Rikard
Keymaster

Hi Xandria,

You can contact us here under pre-sale questions if you should lose access to the forum: https://kriesi.at/contact

Best regards,
Rikard

February 15, 2018 at 7:40 am in reply to: Layer Slider Update #912664

Rikard
Keymaster

Hi Zetrh,

We just added that recently so I don’t blame you for missing that :-)

Best regards,
Rikard

February 15, 2018 at 7:38 am in reply to: Sidebar on woocommerce shop page shows at bottom of page #912662

Rikard
Keymaster

Hi kboger,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

February 15, 2018 at 7:37 am in reply to: Custom portfolio category order #912661

Rikard
Keymaster

Hi Jas,

Ok, thanks for the feedback. I’ll leave the thread open in case you should need any further help from us.

Best regards,
Rikard

February 15, 2018 at 7:35 am in reply to: Align Image In Color Section #912660

Rikard
Keymaster

Hi Dundee,

Could you post a link to where we can see the actual element please?

Best regards,
Rikard

February 15, 2018 at 7:33 am in reply to: Embedding a Facebook video changes language to Spanish #912659

Rikard
Keymaster

Hey jamesrapage,

I’m pretty sure that is coming from/is set by facebook, maybe the user or account who owns the video is using the spanish language?

Best regards,
Rikard

February 15, 2018 at 7:31 am in reply to: How to tailor header in Enfold #912658

Rikard
Keymaster

Hi Trevor,

All the classes are available for you if you inspect the elements in your browser. You will likely need to adjust the header and the container elements in some way.

Best regards,
Rikard

February 15, 2018 at 7:27 am in reply to: Product gallery thumbnail is too big #912657

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Please let us know if you should need any further help on the topic.

Best regards,
Rikard

February 15, 2018 at 7:25 am in reply to: Fatal Error from av-helper-masonry.php line 685 #912656

Rikard
Keymaster

Hi JUICYDESIGN-Berlin,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

February 15, 2018 at 7:20 am in reply to: Kompatibilität Simple Calendar #912654

Rikard
Keymaster

Hey Steffen,

We haven’t tested that for compatibility, so I think you will have to simply try it out to see if it works or not.

Best regards,
Rikard

February 15, 2018 at 7:19 am in reply to: No main menu on Woocommerce's single product page #912652

Rikard
Keymaster

Hey CM Architects,

Could you try updating the theme to the latest version (4.2.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

February 15, 2018 at 7:13 am in reply to: Enfold und Bilder #912651

Rikard
Keymaster

Hi Chris,

The Fullscreen Slider has options for hiding it on different screen widths, if you are not seeing that then you are probably not running the latest version (4.2.3) of the theme?

Best regards,
Rikard

February 15, 2018 at 7:06 am in reply to: shortcode parser – new feature #912649

Rikard
Keymaster

Hi,

Thanks, I’ll close the thread for now.

Best regards,
Rikard

February 15, 2018 at 7:03 am in reply to: Blog Post Element Not Sorting by Descending Order #912648

Rikard
Keymaster

Hey shreinmedia,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 15, 2018 at 7:02 am in reply to: Social Media Icons Not Showing on Mobile Site #912647

Rikard
Keymaster

Hi orangedragin,

First off, please try updating the theme to the latest version (4.2.3) to see if that helps please: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

February 15, 2018 at 6:59 am in reply to: widgets don´t appear #912646

Rikard
Keymaster

Hi,

I think there was some CSS causing the problem, adding Nikko’s CSS corrected it.

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 15, 2018 at 6:53 am in reply to: Responsive text widget in header #912645
Rikard
Keymaster
Hi,

Thanks for that. Please try this CSS as well:
```
@media only screen and (max-width: 767px) {
#header .widget {
    top: -40px;
}
}
```
Best regards,
Rikard
February 15, 2018 at 6:49 am in reply to: Enfold 4.9.3 and PHP Versioning #912644

Rikard
Keymaster

Hi,

Glad we could help, I’ll leave the thread open in case you should need any further help on the topic.

Best regards,
Rikard

February 15, 2018 at 6:43 am in reply to: Footer Columns #912643

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 15, 2018 at 6:42 am in reply to: Linking to a tab when on the same page #912642

Rikard
Keymaster

Hey MIMMT,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

February 15, 2018 at 6:37 am in reply to: Widget sidebar latest news #912640

Rikard
Keymaster

Hi,

You could try running this plugin in order to clear WordPress transients: https://wordpress.org/plugins/transients-manager/

If that doesn’t help either then I think you will have to update manually via FTP, there are instructions how to do that in the link I posted above.

Best regards,
Rikard

February 15, 2018 at 6:34 am in reply to: Tab Section: Setting up image tabs #912639

Rikard
Keymaster

Hi,

You have an option for that if you click into the element options, check the Tab Symbol option in the Settings tab.

Best regards,
Rikard

February 15, 2018 at 6:31 am in reply to: Change position of mobile menu icon #912638

Rikard
Keymaster

Hi Chris,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 15, 2018 at 6:27 am in reply to: Invisible menu on mobile #912637

Rikard
Keymaster

Hey poylomat,

Could you try updating the theme to the latest version (4.2.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 56,191 through 56,220 (of 92,364 total)

← 1 2 3 … 1,873 1,874 1,875 … 3,077 3,078 3,079 →