Page 1870 – Support | Kriesi.at – Premium WordPress Themes

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February 20, 2018 at 5:34 am in reply to: Avia Builder won't load or let me edit pages! #914687

Rikard
Keymaster

Hey sherryboyer,

Thanks for the login details. I couldn’t see which version of the theme you are running since you have renamed the theme, are you sure that you are running 4.2.3? If not then please try to update to that: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

February 20, 2018 at 5:30 am in reply to: Problem with trying to save headers with "" tags- wiping out content #914685
Rikard
Keymaster
Hi,

Thanks for the login details, though I think you forgot to post the URL? Did you check that your strong tag is properly closed? If not it will likely break the content below it:
```
<strong>Bold text closed properly</strong>
```
Best regards,
Rikard
February 20, 2018 at 5:12 am in reply to: Enfold V 4.2.3 Update Crashes my Website #914680

Rikard
Keymaster

Hi Richard,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 20, 2018 at 5:04 am in reply to: Support Access #914678

Rikard
Keymaster

Hi Suzanne,

We don’t actually handles any sales related matters ourselves, that is handled by Envato/Themeforest. That means we don’t have access to any records who purchased or not. Maybe you could try contacting their support?

Best regards,
Rikard

February 20, 2018 at 4:58 am in reply to: german language not well displayed #914674

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

February 20, 2018 at 4:57 am in reply to: Adding a contact form on top of a background image #914673

Rikard
Keymaster

Hi,

Thanks for the login details, I adjusted your Color Section a bit. You might want to try out different settings for the background image though, not sure it’s displaying how you want it to display.

Best regards,
Rikard

February 20, 2018 at 4:50 am in reply to: no images after demo import #914669

Rikard
Keymaster

Hey Matthias,

Did you check that the uploads folder on your WordPress installation has the correct settings, that you are allowed to upload images? You can check that by just uploading an image in the image gallery. If you should need to import the images manually, you can find them under enfold/includes/admin/demo_files/demo_images.

Best regards,
Rikard

February 20, 2018 at 4:43 am in reply to: Demo Importing Didn't Work Error – Increased Memory, Still no dice #914663

Rikard
Keymaster

Hi Ja,

Yes that is correct, I didn’t realise that you were not the original poster. I’ll just paste the instructions in the thread instead:

Manual Demo Import ( XML File Import )
Manual Demo Import: If for some reason demo import from the theme options does not work for you, the demo site’s can be manually imported easily from the XML files provided in the theme.

To import the XML demo data manually go to Admin > Tools > Import > WordPress (Install the WordPress Importer if it is not installed).

The XML demo data can be found in wp-content\themes\enfold\includes\admin\demo_files

Best regards,
Rikard

February 20, 2018 at 4:28 am in reply to: Demos können nicht importiert werden. #914657
Rikard
Keymaster
Hey alexanderpischke,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard
- This reply was modified 7 years, 5 months ago by Rikard.
February 20, 2018 at 3:59 am in reply to: Adjusting line height within pricing row #914649

Rikard
Keymaster

Hi,

Thanks for that, it looks like you have line breaks inserted in your text. Could you try to remove them or any new lines you might have in there to see if that helps? If not then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

February 20, 2018 at 3:53 am in reply to: Hover lines under main menu objects #914647

Rikard
Keymaster

Hey 007sebinator,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

February 20, 2018 at 3:52 am in reply to: Form widths (1/2, 1/3) not respected #914644

Rikard
Keymaster

Hi Ivan,

Thanks for the feedback, though I can’t really see anything wrong with your contact forms. Could you post a screenshot highlighting the problems please?

Best regards,
Rikard

February 20, 2018 at 3:47 am in reply to: Install custom font #914642

Rikard
Keymaster

Hi Norberto,

Maybe this tutorial will help you out with that? http://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/

Best regards,
Rikard

February 20, 2018 at 3:46 am in reply to: Enfold WP Theme Gastro #914641

Rikard
Keymaster

Hi Markus,

It’s not part of a reservation system, so the contact form would only enable your users to send emails to you. The actual reservations would have to be handled manually or using another system or plugin in WordPress.

Best regards,
Rikard

February 19, 2018 at 12:07 pm in reply to: Layer Slider server error #914209

Rikard
Keymaster

Hey Steamed,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, do you know which version of PHP you are running on the server?

Best regards,
Rikard

February 19, 2018 at 12:00 pm in reply to: Two column width #914207

Rikard
Keymaster

Hi again,

You could try a Grid Row element as well, that should go full width.

Best regards,
Rikard

February 19, 2018 at 11:59 am in reply to: Two column width #914206

Rikard
Keymaster

Hey Robyone925,

If you want them side by side then no unfortunately. If you want to make the columns wider then you would have to remove padding/margins or make the container wider under Enfold->General Layout->Dimensions.

Best regards,
Rikard

February 19, 2018 at 11:55 am in reply to: Mobile Website Design Features #914205

Rikard
Keymaster

Hey Darryl,

We don’t have any documentation like that unfortunately, but maybe you have some specific questions which we can answer?

Best regards,
Rikard

February 19, 2018 at 11:53 am in reply to: Demo Importing Didn't Work Error – Increased Memory, Still no dice #914204

Rikard
Keymaster

Hi,

Thanks for that, I get the same error on my end. For some reason your server is returning a 404 error on the admin-ajax.php WordPress file. Could you try installing the demo manually? You will find instructions in private.

Best regards,
Rikard

February 19, 2018 at 5:41 am in reply to: Demo Importing Didn't Work Error – Increased Memory, Still no dice #914133

Rikard
Keymaster

Hey FreakinAwesome,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 19, 2018 at 5:37 am in reply to: Slider Buttons Alignment for Mobile #914130
Rikard
Keymaster
Hey Danny,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.home .avia-multi-slideshow-button.avia-slideshow-button-2 {
    margin-right: 20px !important;
}
}
```
Best regards,
Rikard
February 19, 2018 at 5:33 am in reply to: Change colors menu #914129

Rikard
Keymaster

Hi,

Glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 19, 2018 at 5:32 am in reply to: How to edit a layerslider button with CSS #914128

Rikard
Keymaster

Hey remco,

Thanks for the details, though it looks like you site is down?

Best regards,
Rikard

February 19, 2018 at 5:25 am in reply to: Add a new social icon to top of page #914127

Rikard
Keymaster

Hi,

Thanks for the feedback. Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

February 19, 2018 at 5:24 am in reply to: Lost coding in Enfold child theme – can't update #914126

Rikard
Keymaster

Hey awjensen,

I’m guessing that the backup you restored didn’t contain the code which was in your child theme? What exactly are you trying to add to functions.php?

Best regards,
Rikard

February 19, 2018 at 5:14 am in reply to: YOAST SEO Content Analysis for Avia Layout Builder #914125

Rikard
Keymaster

Hi Chris,

I’m not aware of any unfortunately :/

Best regards,
Rikard

February 19, 2018 at 4:25 am in reply to: Enfold – change menu font color only for certain medias eg tablets, no scroll #914117

Rikard
Keymaster

Hi,

I can’t see that on your site, I’m guessing you managed to get it working?

Best regards,
Rikard

February 18, 2018 at 7:44 am in reply to: Two different menus #913801

Rikard
Keymaster

Hi Xandria,

I had a look at your site just now and it looks like you have achieved what you wanted? I see a full width video with a button reading Explore.

Best regards,
Rikard

February 18, 2018 at 7:38 am in reply to: Scroll on submenu click is not working #913799

Rikard
Keymaster

Hi Brian,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 18, 2018 at 7:37 am in reply to: givewp styling button #913797

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
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Viewing 30 posts - 56,071 through 56,100 (of 92,375 total)

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