Page 1865 – Support | Kriesi.at – Premium WordPress Themes

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February 24, 2018 at 5:31 am in reply to: contact form's select options is blank #916972

Rikard
Keymaster

Hey decode,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

February 24, 2018 at 5:30 am in reply to: Video not displaying #916970

Rikard
Keymaster

Hey dtweerakoon,

I couldn’t see any problems like that on my end, could you post a screenshot of the issue and explain how to reproduce it please?

Best regards,
Rikard

February 24, 2018 at 5:27 am in reply to: vimeo embed #916969

Rikard
Keymaster

Hi rikv,

Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 24, 2018 at 5:24 am in reply to: portfolio grid settings #916968

Rikard
Keymaster

Hi Martin,

Do you have a mockup or screenshot highlighting your intentions? Otherwise we can only guess what you are looking to achieve.

Best regards,
Rikard

February 24, 2018 at 5:12 am in reply to: Anchor Links Misbehaving in Safari and Firefox #916965
Rikard
Keymaster
Hey canalecomm,

Please use the full URL instead of a dynamic one:
```
http://your.site/page/#anchor
```
Best regards,
Rikard
February 24, 2018 at 4:38 am in reply to: 2 websites – 2 licens – 2 different backends #916956

Rikard
Keymaster

Hi Lars,

I checked the page in private and you are getting several error messages on the page, I’m not sure what is causing them though. Could you try deactivating all plugins to see if one of them is causing a conflict please?

Best regards,
Rikard

February 23, 2018 at 9:29 am in reply to: Theme tenfold-shop #916557

Rikard
Keymaster

Hey Ben,

Thanks for your interest in our theme. Answers to your questions:

1. If they are on the same domain, yes. If they are on different domains, no.

2. Yes, that is WordPress core functionality, it’s not theme specific.

3. Yes but it’s not included in the theme, if you are looking for a multi-lingual plugin then we recommend WPML.

Best regards,
Rikard

February 23, 2018 at 9:25 am in reply to: Not showing correct text when publicized to Facebook #916553

Rikard
Keymaster

Hi,

I personally only use the free version and I’ve never had to buy the premium version. If you are looking for alternatives then you can search on wordpress.org/plugins.

Best regards,
Rikard

February 23, 2018 at 9:20 am in reply to: Saving Didn't work error #916551

Rikard
Keymaster

Hi,

Great, glad you found the problem. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 23, 2018 at 9:15 am in reply to: Not showing correct text when publicized to Facebook #916549

Rikard
Keymaster

Hey farahjanjua,

You can use an SEO plugin like https://wordpress.org/plugins/wordpress-seo/ to control that.

Best regards,
Rikard

February 23, 2018 at 9:03 am in reply to: vimeo embed #916548

Rikard
Keymaster

Hi,

Ok great, sorry for the problems but I really don’t know why that is not working. Let us know if you should need any further help on the topic.

Best regards,
Rikard

February 23, 2018 at 9:00 am in reply to: Enfold Hamburger Menu Dissappears #916547
Rikard
Keymaster
Hey Daryl,

I’m not sure what’s going on there, but I’m guessing that you want a solid background behind the menu? If so then please try this in Quick CSS:
```
.html_av-overlay-side #top .av-burger-overlay-scroll {
    background: #fff !important;
}
```
Best regards,
Rikard
February 23, 2018 at 8:52 am in reply to: Scroll-down-link arrow is showing the wrong icon #916546

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 23, 2018 at 8:51 am in reply to: Enfold Instagram Widget not displaying #916545

Rikard
Keymaster

Hi jacqueschoquette,

Great, glad you found a solution and thanks for sharing. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

February 23, 2018 at 8:49 am in reply to: alternate banner option for landing pages #916544

Rikard
Keymaster

Hi,

Thanks for that, it should be possible with some CSS I think. Though I can’t see a header on the page you posted in your first post, please add it back or link to another example page and we’ll give you CSS to use.

Best regards,
Rikard

February 23, 2018 at 8:12 am in reply to: Importing didn't work #916541

Rikard
Keymaster

Hey Matheus Oliveira,

Please register on the support forum and open a new ticket in the Enfold forum. Also please include admin login details in private so that we can access your site.

Best regards,
Rikard

February 23, 2018 at 8:10 am in reply to: How can I re-create this styling with Enfold? #916540

Rikard
Keymaster

Hey JustinBean,

There is nothing like that by default in the theme, but maybe you could create something similar using the Icon List element?

Best regards,
Rikard

February 23, 2018 at 8:04 am in reply to: Breadcrumbs are not displaying on all pages of website #916539

Rikard
Keymaster

Hey brandesigns,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 23, 2018 at 7:32 am in reply to: Sidebar menu on specific pages #916535
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
#menu-sidebar .menu-item {
  border-color:transparent !important;
}

#menu-sidebar .menu-item a {
  font-size:16px !important;
  color:red !important;
}
```
Best regards,
Rikard
February 23, 2018 at 7:27 am in reply to: Contact Form does not work! #916532

Rikard
Keymaster

Hey 007sebinator,

Please refer to this: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Best regards,
Rikard

February 23, 2018 at 7:18 am in reply to: Pages showing in Blog Posts module with grid #916531

Rikard
Keymaster

Hi,

Thanks for the feedback, could you upgrade the account to admin please? Otherwise we can’t see anything on your installation.

Best regards,
Rikard

February 23, 2018 at 7:13 am in reply to: elements on website no longer displaying #916530

Rikard
Keymaster

Hey Christin,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 23, 2018 at 6:57 am in reply to: One page navigation sticky header moves content behind header on tablet #916529

Rikard
Keymaster

Hi Greg,

Thanks for the feedback, please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 23, 2018 at 6:56 am in reply to: Footer #916528

Rikard
Keymaster

Hey caipyroska,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 23, 2018 at 6:54 am in reply to: portfolio grid settings #916527
Rikard
Keymaster
Hey macika,

Please try the following in Quick CSS under Enfold->General Styling:
```
.grid-entry .inner-entry {
    box-shadow: none !important;
}
```
Best regards,
Rikard
February 23, 2018 at 6:34 am in reply to: Buttons with rounded edge and color background icons #916523
Rikard
Keymaster
Hi,

Please try this instead for the border radius:
```
a.avia-button {
  border-radius:20px !important;
}
```
We try to put out one update per week now, it will likely be released early next week.

Best regards,
Rikard
February 23, 2018 at 6:30 am in reply to: Masonary post stopped working #916522

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 23, 2018 at 6:24 am in reply to: Absatz der Menüleiste im Responsive Design zerstört ansicht #916521
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.av-burger-menu-main a:after {
  content:'menu';
}
```
Best regards,
Rikard
February 23, 2018 at 6:12 am in reply to: Can no longer save changes to the theme – possibly corrupted #916520

Rikard
Keymaster

Hey kathyfg,

Thanks for the login details. Could you try updating the theme to the latest version (4.2.4) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/.

Best regards,
Rikard

February 23, 2018 at 6:07 am in reply to: Losing responsive design when i change something #916519

Rikard
Keymaster

Hi,

Great, glad you found a solution to your problem and thanks for sharing. I’ll close this thread for now, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
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Posts

Viewing 30 posts - 55,921 through 55,950 (of 92,377 total)

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