Page 1855 – Support | Kriesi.at – Premium WordPress Themes

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March 5, 2018 at 4:47 am in reply to: POST /?wc-ajax=update_order_review HTTP/1.0 #921284

Rikard
Keymaster

Hi Mike,

No problem, please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 5, 2018 at 4:42 am in reply to: Can't delete a line by social media icons #921282

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 5, 2018 at 4:42 am in reply to: read more #921281

Rikard
Keymaster

Hey klaustrophobia,

Are you using the Blog Posts element? If so then you can set that in the element options, look for the Blog Content length option.

Best regards,
Rikard

March 5, 2018 at 4:38 am in reply to: Easy Slider stuck in loading after 3 images with captions #921280

Rikard
Keymaster

Hi,

I change the test page to a Full Width Easy Slider and it’s still displaying as it should, and the builder is working. Maybe you could use that page instead?

Best regards,
Rikard

March 5, 2018 at 4:34 am in reply to: Error while importing the demo. #921278

Rikard
Keymaster

Hi,

Could you post admin login details in private so that we can have a closer look at your site please?

Best regards,
Rikard

March 5, 2018 at 4:31 am in reply to: Fullwidth Easy Slider not showing. #921276

Rikard
Keymaster

Hi,

Thanks for that, though I’m having no luck with those details either. Could you check that you are able to login before you send them please?

Best regards,
Rikard

March 4, 2018 at 9:35 am in reply to: Theme Detector #920990
Rikard
Keymaster
Hi,

I’m not sure how they detect themes to be honest, but I think it would be difficult to hide everything which is theme specific. You would have to change all the theme specific classes for instance, which would take a lot of time.

Best regards,
Rikard
- This reply was modified 7 years, 5 months ago by Rikard.
March 4, 2018 at 9:32 am in reply to: logging into forum #920989

Rikard
Keymaster

Hi,

Please try the user in private instead.

Best regards,
Rikard

March 4, 2018 at 9:27 am in reply to: Enfold 4.2.5 | WooCommerce 3.3.3 | PHP 5.6.30 #920987

Rikard
Keymaster

Hi,

It’s very difficult to say if the update will play nice on your site or not, but I would really recommend you to have a staging site so that you won’t risk compromising your production site. You should be able to copy the site fairly quickly to a new folder on the same server.

Best regards,
Rikard

March 4, 2018 at 9:22 am in reply to: Masonry Gallery tighten up space between images and display excerpt #920986
Rikard
Keymaster
Hey bonbuttercup,

Please try the following in Quick CSS under Enfold->General Styling:
```
.av-masonry-entry .av-inner-masonry-content {
    padding: 10px !important;
}
```
Best regards,
Rikard
March 4, 2018 at 9:20 am in reply to: Problem with my website after WordPress updated #920985

Rikard
Keymaster

Hey mohammadkhataan,

Thanks for reaching out to us. If you need technical support for one of our products then please register on the support forum and open a new ticket there.

Best regards,
Rikard

March 4, 2018 at 9:14 am in reply to: Background music #920984

Rikard
Keymaster

Hey Alan,

I don’t know to be honest, it’s nothing that is included in the theme by default unfortunately. Did you try searching for a plugin or third party code?

Best regards,
Rikard

March 4, 2018 at 9:12 am in reply to: Sidebar doesn`t work on a site with a woocommerce booking product #920983
Rikard
Keymaster
Hey ballmanjonas,

Thanks for the login details. I’m seeing this error on the page:
```
WebSocket connection to 'wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data' failed: Error during WebSocket handshake: Unexpected response code: 403
```
Does that mean anything to you? Maybe it’s caused by one of your plugins?

Best regards,
Rikard
March 4, 2018 at 9:06 am in reply to: No purchase code? #920981

Rikard
Keymaster

Hi,

Thanks for the feedback. That is not one of our themes, so I’m guessing that is why it’s not working?

Best regards,
Rikard

March 4, 2018 at 9:04 am in reply to: Can't delete a line by social media icons #920980
Rikard
Keymaster
Hey famewebdesign,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
#header #header_meta {
  display:none !important;
}
}
```
Best regards,
Rikard
March 4, 2018 at 8:27 am in reply to: Pages showing in Blog Posts module with grid #920972

Rikard
Keymaster

Hi,

Great, glad you found the problem and thanks for sharing the cause, that had me a bit puzzled to be honest :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 4, 2018 at 8:17 am in reply to: Multisite – Child themes #920970

Rikard
Keymaster

Hi,

Great, please let us know how you get on with it.

Best regards,
Rikard

March 4, 2018 at 8:11 am in reply to: Hide post date from specific category #920969
Rikard
Keymaster
Hi,

Thanks for the feedback. Please try this CSS as well:
```
.page-id-3548 .slide-meta-time {
  display:none !important;
}
```
Best regards,
Rikard
March 4, 2018 at 8:08 am in reply to: Images on Mobile disappear after clicking #920968

Rikard
Keymaster

Hi nautrino,

Great, glad you got it working.

Best regards,
Rikard

March 4, 2018 at 8:07 am in reply to: Enfold thumbnails grid size #920967

Rikard
Keymaster

Hey jessy_websites,

Great, glad you found a solution. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 4, 2018 at 7:57 am in reply to: Color section not optimized on smartphone #920966

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 4, 2018 at 7:55 am in reply to: Add Zillow to social icons? #920965

Rikard
Keymaster

Hi Rob,

Great, please let us know if you should need any further help on the topic.

Best regards,
Rikard

March 4, 2018 at 7:51 am in reply to: Problem with header h1-h6 text-transform in the color section. #920964

Rikard
Keymaster

Hi Mariusz86,

Could you post a link to the site in question so that we can take a closer look please?

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

March 4, 2018 at 7:48 am in reply to: Videos not playing #920963

Rikard
Keymaster

Hi Buddy,

Great, glad you found the problem and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 4, 2018 at 7:46 am in reply to: Button display on Safari – Problem #920962

Rikard
Keymaster

Hi,

Thanks for the link and the screenshot, though I can’t reproduce that in Safari 11.0.3. Which version are you using and on which OS?

Best regards,
Rikard

March 4, 2018 at 7:42 am in reply to: Header – Mobile CSS #920961

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 4, 2018 at 7:41 am in reply to: Hamburger menu with text and clickable #920960

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 4, 2018 at 7:38 am in reply to: picture over the whole page #920959

Rikard
Keymaster

Hey nimo1024,

When you select the background image from the WordPress gallery, you will get an option on the right hand side of the screen to select the resolution of the image, could you check that the correct size is selected there if you try to add it again?

If that doesn’t work then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

March 4, 2018 at 7:37 am in reply to: How can I change the Title Header at the top of each page? #920957

Rikard
Keymaster

Hi Juliette,

Great, glad we could help :-)

Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 4, 2018 at 7:30 am in reply to: Easy Slider stuck in loading after 3 images with captions #920956

Rikard
Keymaster

Hi,

Thanks for the feedback. I created a test page with an Easy Slider with three images, and that seems to be working fine. Please see private. What exactly are you adding other than the images? If you are using html markup for your captions and not closing the tags properly, it might cause the builder to break.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 55,621 through 55,650 (of 92,403 total)

← 1 2 3 … 1,854 1,855 1,856 … 3,079 3,080 3,081 →