Page 1852 – Support | Kriesi.at – Premium WordPress Themes

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Posts
March 7, 2018 at 7:04 am in reply to: Header and footer load over page content #922761

Rikard
Keymaster

Hey hcassin,

I have no idea, but if you send us a link where we can see the problem then maybe that could change?

Best regards,
Rikard

March 7, 2018 at 7:02 am in reply to: Change icon list title – list item title to regular #922760
Rikard
Keymaster
Hey hackoffseries,

Please try the following in Quick CSS under Enfold->General Styling:
```
.av_textblock_section h3 {
  text-transform:none !important;
}
```
Best regards,
Rikard
March 7, 2018 at 6:59 am in reply to: Header not showing up #922758

Rikard
Keymaster

Hi Lynnie,

Thanks for the links and feedback, though your site seems to down at the moment? If you should need help getting it back up then your hosting provider should be able to restore it from a backup.

Best regards,
Rikard

March 7, 2018 at 6:54 am in reply to: Contact Form #922754
Rikard
Keymaster
Hi,

Thanks for the screenshot, please try this CSS as well:
```
.ui-datepicker-month {
    width: 32% !important;
    margin-left: 60px !important;
}
```
Best regards,
Rikard
March 7, 2018 at 6:48 am in reply to: header mobile version #922751
Rikard
Keymaster
Hi,

Thanks for the link. Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.responsive #top #header .social_bookmarks {
    display: block !important;
}
}
```
Best regards,
Rikard
March 7, 2018 at 6:05 am in reply to: HTTP/2 #922743

Rikard
Keymaster

Hi,

Glad we could help, please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 7, 2018 at 6:04 am in reply to: colour change on image border #922742
Rikard
Keymaster
Hey Dom,

Try to override it with !important:
```
.jbimageborder {
border: 1px solid #79b949 !important;
padding: 3px;
}
```
Best regards,
Rikard
March 7, 2018 at 5:51 am in reply to: Fullscreen Slider Problem in Mobile #922739

Rikard
Keymaster

Hi,

Do I have the URL of your site correct (in private)? If so then please post admin login details in private so that we can have a closer look. Also, what exactly do you mean by the image being full screen? It looks like it already is in your screenshot?

Best regards,
Rikard

March 7, 2018 at 5:47 am in reply to: Broken Dependencies #922737

Rikard
Keymaster

Hi,

Thanks for that, could you upgrade the account to admin rights please? Otherwise we won’t be able to see anything on your installation.

Best regards,
Rikard

March 7, 2018 at 5:45 am in reply to: Sidebar back end issue #922736

Rikard
Keymaster

Hey Peter,

What happens if you switch to one of the default WordPress themes?

Best regards,
Rikard

March 7, 2018 at 5:37 am in reply to: Reduce Awkward In-Between Phase for Responsiveness #922733

Rikard
Keymaster

Hey Deanna,

Thanks for the login details, though I think you need to be a bit more specific as to what you want to change and on which resolutions. Maybe screenshots highlighting the problems?

Best regards,
Rikard

March 7, 2018 at 5:34 am in reply to: Move widget on shopping page to top for mobile #922731

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 7, 2018 at 5:33 am in reply to: Video not showing properly after Enfold update #922730

Rikard
Keymaster

Hi,

Great, glad we could help and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 7, 2018 at 5:33 am in reply to: Full Screen Slider captions #922729
Rikard
Keymaster
Hi,

This is now the active CSS:
```
@media only screen and (max-width: 767px) and (min-width: 480px) {
.responsive #top .slideshow_caption h2 {
    font-size: 26px !important;
}
}
```
26 pixels is what you wanted, right? If not then please increase the value.

Best regards,
Rikard
March 7, 2018 at 5:30 am in reply to: Half image clickable #922727

Rikard
Keymaster

Hey Uroš,

Thanks for the login details. I couldn’t reproduce that on my end using Chrome, in which browser are you seeing it?

Best regards,
Rikard

March 7, 2018 at 4:56 am in reply to: Masonry Gallery doesn't hide on mobile #922722
Rikard
Keymaster
Hi,

Thanks for that. I can’t see why the element options are not working though. You could try this in Quick CSS instead which would do the same thing:
```
@media only screen and (max-width: 767px) {
.home #av-masonry-1 {
  display:none;
}
}
```
Best regards,
Rikard
March 7, 2018 at 4:44 am in reply to: Hotspot's tooltip – How to manage opacity and add a baloon outline #922715
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.av-tt-hotspot {
  background:rgba(255,255,255,0.8) !important;
}
```
Best regards,
Rikard
March 7, 2018 at 4:41 am in reply to: Layer Slider Error #922714

Rikard
Keymaster

Hey bloomfashion,

Could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

March 7, 2018 at 4:35 am in reply to: Long website loading time #922713

Rikard
Keymaster

Hey msustal,

Please refer to this thread: https://kriesi.at/support/topic/seo-google-page-insights-blocking-rendering-ressources-above-the-fold/

Best regards,
Rikard

March 6, 2018 at 2:26 pm in reply to: Masonry post element not working anymore #922304

Rikard
Keymaster

Hi,

Thanks for the feedback. We’re looking into to the issues with the latest release as we speak.

Best regards,
Rikard

March 6, 2018 at 2:23 pm in reply to: Partner/Logo Element Change Color #922303

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 6, 2018 at 2:20 pm in reply to: symbol boxes – same lengths #922301
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.home .iconbox_content {
  min-height:600px;
}
```
Best regards,
Rikard
March 6, 2018 at 2:18 pm in reply to: Where are the Enfold 4.2.3 sources stored? #922297

Rikard
Keymaster

Hi Bonner Theaternacht,

Please see private.

Best regards,
Rikard

March 6, 2018 at 2:16 pm in reply to: Membership area on website #922296

Rikard
Keymaster

Hi,

Thanks for sharing @cherrmann, much appreciated :-)

Did you have any luck with the suggestion above @welcomesole_99?

Best regards,
Rikard

March 6, 2018 at 2:12 pm in reply to: Contact form messed up after theme update #922295
Rikard
Keymaster
Hi,

Thanks for the feedback. Please try this instead:
```
.avia_ajax_form .form_element_fourth {
    float: right !important;
    margin-left: 5px !important;
}
```
Best regards,
Rikard
March 6, 2018 at 7:29 am in reply to: Enfold 4.2.5 | WooCommerce 3.3.3 | PHP 5.6.30 #922084

Rikard
Keymaster

Hi,

Great, thanks for the feedback and for the kind words :-)

We don’t have any control over what Envato offers unfortunately, but if users like yourself suggest longer support plans I’m sure they would listen and add that options at some point.

Best regards,
Rikard

March 6, 2018 at 7:25 am in reply to: Full Screen Slider captions #922083
Rikard
Keymaster
Hi,

It looks like you have this in Quick CSS which is the CSS applying to that element:
```
@media only screen and (max-width: 767px) and (min-width: 480px) {
.responsive #top .slideshow_caption h2 {
    font-size: 36px !important;
}
}
```
Please change it or remove it.

Best regards,
Rikard
March 6, 2018 at 7:23 am in reply to: Pricing Table – Different Height and No Spacing Between Columns #922082

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 6, 2018 at 7:18 am in reply to: menu color and title font #922079
Rikard
Keymaster
Hi,

Yes but then you would need custom CSS, you can use something like this in Quick CSS:
```
@font-face {
    font-family: myFirstFont;
    src: url(sansation_light.woff);
}
```
Replace the font name and URL of it in the code. Then try something like this, also in Quick CSS:
```
#avia-menu .avia-menu-text {
  font-family: myFirstFont !important;
}
```
Best regards,
Rikard
March 6, 2018 at 7:07 am in reply to: Problem using fixed frame layout with transparent header in Safari #922075

Rikard
Keymaster

Hey dirtdiggr,

It looks like you have made some customisations there, did you try to remove your custom CSS to see if that helps? You can add the CSS in one by one after that to see which bit is causing the problem.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 55,531 through 55,560 (of 92,407 total)

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