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Hi,
Great, glad you found it. Please let us know if you should need any further help on the topic or if we can close it.
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RikardApril 8, 2018 at 6:11 am in reply to: Warning: Missing argument 3 for avia_woocommerce_gallery_thumbnail_description #938704Hi,
Maybe this thread will help you out? You shouldn’t need the version compare part of the code you are using in the child theme anymore.
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RikardHi,
Thanks for the login details, could you upgrade the account to admin please?
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RikardHi,
Ok, thanks for the feedback. Could you post a link to one that is not working please?
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RikardHey mohammadkhataan,
You can enable debug mode in order to see builder shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, then copy the shortcode to a new page.
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RikardHey Alexia R.,
Maybe you could use a Widget area element and then use a custom menu inside of it?
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RikardHi,
Thanks for the link and screenshot, you should be able to set that under Appearance->Menus. Under each menu item you will find the Menu Style option, please try setting that to Button Style (Bordered).
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RikardHi,
Great, glad we could help :-)
Please let us know if you should need any further help on the topic or if we can close it.
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RikardHi,
Thanks for helping out @guenni007, did you try any of the suggestion out @lbccomm?
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RikardHey sp1k3,
The massage site seems to work fine on my end, then only problem is your SSL certificate which is not working.
Your other site is returning a 500 internal server error though. Could you try to completely remove the theme folder from the server via FTP and then reupload a fresh copy from your Themeforest account to see if that helps please?
Also, what version of PHP are you running on the sites?
Best regards,
RikardHey GabrielSenn,
Please send us a temporary admin login and login URL to both the live and dev site so that we can have a closer look. You can post the details in the Private Content section of your reply.
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RikardHi Eric,
Thanks for the kind words :-)
Please let us know if you should need any further help on the topic.
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RikardApril 7, 2018 at 8:54 am in reply to: Warning: Missing argument 3 for avia_woocommerce_gallery_thumbnail_description #938566Hey gedebjerg,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.
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RikardHi,
Thanks for the login details. I see that you are running a very old version of the theme, could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardHi,
Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardApril 7, 2018 at 8:48 am in reply to: Problem when upgrading to enfold 4.2.6. I can not access the backend #938561Hi Miguel,
Great, glad you got it working and sorry for the problems.
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RikardHi,
Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.
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RikardApril 7, 2018 at 8:39 am in reply to: Connection lost every time I try to edit a page in advanced layout editor #938557Hey BBM,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out how and where we can reproduce the problem.
Best regards,
RikardApril 7, 2018 at 8:35 am in reply to: Problem with buttons displaying as links, portfolio grid not displaying as grid #938554Hi Sudha,
I’m not sure if I understand the problem, as far as I can see you are running the latest version of both the theme and WordPress? Please try to explain your problem a bit further. You can upload screenshots to a service like dropbox, google drive or similar and then link to them here.
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RikardHi,
Thanks for the feedback, I get the error you described when testing just now. I’m not sure if we have a solution for this though, is the sitemap the only problem? Maybe you could try a different plugin to generate your sitemap to see if that helps? Since it’s not really a theme related problem, I think it would be better to look for help with the plugin developers.
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RikardHey tayloed,
I think that CSS is coming from the content in Quick CSS, could you try to move that content into one of the CSS files instead maybe?
Best regards,
RikardHi,
The PHP version you are running is old, just running WordPress requires minimum 5.6. Maybe you should consider moving your site to a different hosting setup if you need to maintain that PHP version for your other site?
Best regards,
RikardHi,
Glad we could help :-)
Please let us know if you should need any further help on the topic or if we can close it.
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RikardHi dickbins,
I’m not sure if you need any further help on the topic? Please let us know if you should.
Thanks @guenni007 for sharing and helping out :-)
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RikardHi,
It’s easy when you know the answer already :-)
Please let us know if you should need any further help on the topic or if we can close it.
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RikardHey Ristorante1978,
Could you post a link to the page in question so that we can take a closer look please?
Best regards,
RikardHey mikejmellado,
The best way forward would likely be to copy your site to a staging environment and try the update there first, that means you won’t risk your production site being down. Would you be able to copy your site?
If you can’t do that, then I would recommend that you completely remove the theme folder via FTP, and then reupload a fresh copy from your themeforest account.
We will have to see the actual problem in order to help you out, if we can’t see that then we can only give you general debugging measures.
Best regards,
Rikard -
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