Page 1840 – Support | Kriesi.at – Premium WordPress Themes

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March 16, 2018 at 6:29 am in reply to: Enfold Theme Install Error #927944

Rikard
Keymaster

Hey alliancepp,

Thanks for the screenshots. Could you try to install it manually using FTP instead maybe? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

March 16, 2018 at 6:20 am in reply to: Enfold Showcase #927940

Rikard
Keymaster

Hi Andrew,

Thanks sharing your sites, great job! I like the Wallet Squirrel punch line :D

Best regards,
Rikard

March 16, 2018 at 6:13 am in reply to: Website doesn't show correctly on Safari #927938

Rikard
Keymaster

Hey kathyfg,

It’s showing the same way in Chrome on my end. Login details are not working so I couldn’t check anything. Please check and verify the details.

Best regards,
Rikard

March 16, 2018 at 6:11 am in reply to: Contact Form title font size #927936
Rikard
Keymaster
Hey pjphoto,

Please try the following in Quick CSS under Enfold->General Styling:
```
.avia_ajax fieldset h3 {
  font-size: 12px !important;
}
```
Best regards,
Rikard
March 16, 2018 at 6:08 am in reply to: Only display content to logged in users #927933

Rikard
Keymaster

Hey smakarate,

There is no options for that using the Layout Builder unfortunately. You would have to use custom code for that.

Best regards,
Rikard

March 16, 2018 at 6:06 am in reply to: Contact Form #927930

Rikard
Keymaster

Hey paganr4247,

Please refer to this: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Best regards,
Rikard

March 16, 2018 at 6:05 am in reply to: Drop down top menu #927929

Rikard
Keymaster

Hey carstenstrandvad,

I think you should be able to do that yes, what exactly are you looking to change? Please try to be as specific as possible or post a screenshot highlighting your intentions.

Best regards,
Rikard

March 16, 2018 at 6:00 am in reply to: socket responsive issue #927924

Rikard
Keymaster

Hey bobjonesdesigns,

I can see the menu on mobile on my end, what exactly is not working?

Best regards,
Rikard

March 16, 2018 at 5:55 am in reply to: updating large existing site with Enfold #927920

Rikard
Keymaster

Hey Mark Stoffels,

We don’t really have any recommendations for such procedures, but I think the easiest way would be to clone the site to a dev site and then install the theme to see if it works? If not then I think it would be a good idea to start from scratch and then import your data as you go along.

Best regards,
Rikard

March 16, 2018 at 5:52 am in reply to: After update Enfold 4.2.6 some images do not appear #927916

Rikard
Keymaster

Hi,

Thanks for the feedback. I tried enabling debug mode but your installation wouldn’t accept the changes under Appearance->Editor. Could you post FTP details in private so that we can add it that way instead please?

Best regards,
Rikard

March 16, 2018 at 5:44 am in reply to: Logo code in editor #927913
Rikard
Keymaster
Hi,

If you want to remove the backlink in the footer then please add this to the copyright field:
```
[nolink]
```
You can add you own content after it.

Best regards,
Rikard
March 16, 2018 at 5:40 am in reply to: Center social media icons #927909
Rikard
Keymaster
Hey kellyCraftMedia,

Try removing this class from the spans you are using:
```
avia-icon-pos-left
```
Best regards,
Rikard
March 16, 2018 at 5:37 am in reply to: Adjust Width of Masonry and Adjust Image Sizes #927908

Rikard
Keymaster

Hey msg8891,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

March 16, 2018 at 5:35 am in reply to: Text in text box disappears in edit mode #927906

Rikard
Keymaster

Hi,

Thanks for that, I see the problem there on my end as well. Could you try to activate debug mode in order to see builder shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, then copy all the shortcodes to a new page to see if that helps please?

Best regards,
Rikard

March 16, 2018 at 5:31 am in reply to: Possible to auto-play mp3 on a page? #927905

Rikard
Keymaster

Hi Rob,

Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 16, 2018 at 5:28 am in reply to: Team Member bios do not display #927903

Rikard
Keymaster

Hey charger70,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 16, 2018 at 5:26 am in reply to: 400 error on saving posts #927902

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 16, 2018 at 5:26 am in reply to: /avia-shortcodes/av-helper-slideshow.php on line 291 ERROR URGENT! #927901

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 16, 2018 at 5:25 am in reply to: Different navigation for new page!? #927900

Rikard
Keymaster

Hey Chris,

Did you try to create a new sidebar under Apperance->Widget? You can then create a new menu and add it as a widget.

Best regards,
Rikard

March 16, 2018 at 4:16 am in reply to: Enfold 2.3.6 – Woocommerce issue #927876

Rikard
Keymaster

Hi Lukas,

Sorry for the problems, please see private.

Best regards,
Rikard

March 16, 2018 at 4:14 am in reply to: Visual Editor Not Saving #927875

Rikard
Keymaster

Hi Dan,

Thanks for the login details and sorry for the problems. First off, could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

March 16, 2018 at 4:09 am in reply to: ">" Text over a Full picture slider missing the picture #927874

Rikard
Keymaster

Hi Stefan,

Thanks for the login details. I added the code I previously sent you and the slider is now working, please check your site.

Best regards,
Rikard

March 16, 2018 at 4:04 am in reply to: Blog post editing not possible after publishing #927872

Rikard
Keymaster

Hey JaimBateman,

The URL you posted didn’t lead to a login page so I tried the URL in private, though the details didn’t work there. Could you check, verify and clarify please?

Best regards,
Rikard

March 16, 2018 at 4:00 am in reply to: Saving didnt work! Please reload the page and try again #927868

Rikard
Keymaster

Hey ecounited,

Please refer to this if you need to correct file permissions on your server: https://codex.wordpress.org/Changing_File_Permissions.

Best regards,
Rikard

March 16, 2018 at 3:58 am in reply to: contact form spam, seeking suggestions #927866

Rikard
Keymaster

Hi mikeschumann,

Thanks for the feedback. So I’m guessing you will keep on using CF7? If you should need any further help on the topic then let us know.

Best regards,
Rikard

March 16, 2018 at 3:55 am in reply to: Copied elements disapears on page save #927859

Rikard
Keymaster

Hi,

Yes that sounds a bit strange, but it’s good if it’s working I guess? Please post working login details in private if you should need any further help on the topic.

Best regards,
Rikard

March 16, 2018 at 3:47 am in reply to: Italic font (not oblique) when using the italic button in i.e. ”Text Block”. #927858

Rikard
Keymaster

Hi,

Thanks for sharing and helping out @guenni007 :-)

Did you try out the suggestion above and did you have any luck with it @navipro_beha?

Best regards,
Rikard

March 16, 2018 at 3:42 am in reply to: Error when saving Pages #927857

Rikard
Keymaster

Hi Ben,

Great, glad we could help you out and thanks for the kind words :-)

I’ll leave the thread open in case you should have any further problems.

Best regards,
Rikard

March 16, 2018 at 3:40 am in reply to: Sidebar issue #927856
Rikard
Keymaster
Hi,

I’m sorry but you can’t have full width sections and a sidebar at the same time. If you want to scroll to an anchor then you can write it manually in a Text Block for instance:
```
<a href="#your-anchor">Link text</a>
```
Best regards,
Rikard
March 15, 2018 at 8:51 am in reply to: Difficulty of enfold #927136

Rikard
Keymaster

Hi Janson,

Yes you should be able to get a refund if you are not happy, but that is handled by Themeforest/Envato so please contact them if you should need one after your purchase. If you should have any problems or questions then we can help you out in the support forum.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 55,171 through 55,200 (of 92,437 total)

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