Page 1837 – Support | Kriesi.at – Premium WordPress Themes

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March 19, 2018 at 4:48 am in reply to: Enfold customization capabilities on a wp website #928857

Rikard
Keymaster

Hey Samir,

Thanks for reaching out. What customisations are you looking to do? Please try to be as specific as possible.

Best regards,
Rikard

March 18, 2018 at 9:02 am in reply to: Enfold 4.2.6 make my website say fatal error #928657

Rikard
Keymaster

Hi,

Great, glad you got it working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 18, 2018 at 9:01 am in reply to: Difference between a post and a Portfolio #928656

Rikard
Keymaster

Hi Nico,

Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 18, 2018 at 8:59 am in reply to: What Version of Layerslider Included? #928654

Rikard
Keymaster

Hi,

Thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 18, 2018 at 8:56 am in reply to: Logo over menu in mobile #928653

Rikard
Keymaster

Hi,

What exactly doesn’t work? Could you post screenshots highlighting your intentions please?

Best regards,
Rikard

March 18, 2018 at 8:54 am in reply to: Search Icon missing in horizontal menu #928651

Rikard
Keymaster

Hi,

Thanks for the screenshot, though I can’t reproduce either of those results on my end using Chrome. Did you try to clear your browser cache and reload the page?

Best regards,
Rikard

March 18, 2018 at 8:50 am in reply to: featured image: odd zooming on mobile. #928650

Rikard
Keymaster

Hi Nermit,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 18, 2018 at 8:46 am in reply to: Create Sample Data from PSD file #928649

Rikard
Keymaster

Hi,

Thanks for the feedback, though I’m not sure what you mean by this?

Is there any rule of thumb to create sample data from an PSD file?

Is that related to your WordPress theme in anyway? Or even WordPress?

Best regards,
Rikard

March 18, 2018 at 8:44 am in reply to: After update Enfold 4.2.6 some images do not appear #928648

Rikard
Keymaster

Hi,

Thanks for that. I activated debug mode and copied the shortcode to a new page where you can experiment. Please see private.

Best regards,
Rikard

March 18, 2018 at 8:21 am in reply to: Can not save Changes on Page #928647

Rikard
Keymaster

Hi Sat,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 18, 2018 at 8:20 am in reply to: Installation problem #928646

Rikard
Keymaster

Hey heroazad,

Sorry for the problems. Please try this solution.

Best regards,
Rikard

March 18, 2018 at 8:17 am in reply to: Blog post editing not possible after publishing #928645

Rikard
Keymaster

Hi,

Thanks for the feedback and screenshots. Did you try to deactivate all plugins to see if one of them might be causing a conflict?

Best regards,
Rikard

March 18, 2018 at 8:14 am in reply to: Header Background Colour On iPads etc #928644

Rikard
Keymaster

Hi Phil,

Great, glad you got it working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 18, 2018 at 8:09 am in reply to: Fatal error bij updating Enfold -HELP! #928641

Rikard
Keymaster

Hi,

Thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 18, 2018 at 8:09 am in reply to: Color section video background URL parametres #928639

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007, did you have any luck with the suggestions above @joelovell?

Best regards,
Rikard

March 18, 2018 at 8:06 am in reply to: ">" Text over a Full picture slider missing the picture #928638

Rikard
Keymaster

Hi,

Yes, that is the problem with special characters like that, you need to change them every time you edit the element unfortunately.

Best regards,
Rikard

March 18, 2018 at 8:05 am in reply to: Changing the font size of a H1 text inside a text-block in a portfolio item #928637

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Please let us know if you should need any further help on the topic or if we can close it @rvga.

Best regards,
Rikard

March 18, 2018 at 8:03 am in reply to: Color section not optimized on smartphone #928635

Rikard
Keymaster

Hi fabiomagliozzi,

Navigate to the subforum of your choice, then click the big blue button on the top of the page.

Best regards,
Rikard

March 18, 2018 at 8:01 am in reply to: Image template folder #928634

Rikard
Keymaster

Hi Chris,

Sure thing, which image do you want to locate? You can link to the page where we can see the image in question to make it easier.

Best regards,
Rikard

March 18, 2018 at 7:58 am in reply to: Image template folder #928632

Rikard
Keymaster

Hi Chris,

Sure thing, which image do you want to locate? You can link to the page where we can see the image in question to make it easier.

Best regards,
Rikard

March 18, 2018 at 7:54 am in reply to: Enfold 4.2.6 update problem #928631

Rikard
Keymaster

Hi,

Sorry for the problems. Did you try to replace the content of your header.php file with the content in this reply?

If you are updating your production site without doing any checks then updating anything can be a real risk, any update can potentially crash your site. If you should need a process to keep your site safe on updates then I would recommend something like this.

Best regards,
Rikard

March 18, 2018 at 7:49 am in reply to: Error when updating child theme #928630

Rikard
Keymaster

Hi Charlotte,

Sorry for the problems. Please try this solution.

Best regards,
Rikard

March 18, 2018 at 7:46 am in reply to: sub menu in all caps on iPhone #928628
Rikard
Keymaster
Hi,

Thanks for the screenshot. Please try the following in Quick CSS under Enfold->General Styling:
```
.sub-menu .avia-menu-text {
    text-transform: none !important;
}
```
Best regards,
Rikard
March 18, 2018 at 7:44 am in reply to: move search icon #928627

Rikard
Keymaster

Hi Colleen,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 18, 2018 at 7:42 am in reply to: contact form issue.. #928626
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
p #avia_4_1 {
  border-color:transparent !important;
}
```
Best regards,
Rikard
March 18, 2018 at 7:41 am in reply to: Header size issue #928625

Rikard
Keymaster

Hey gaia100,

They are the same on my end, though your menu seems to go on two lines. You could try to increase the container width to remedy that, or decrease the amount of text you use in the menu items.

Best regards,
Rikard

March 18, 2018 at 7:38 am in reply to: Headline and link disappear when page published. #928624

Rikard
Keymaster

Hey tammybauer,

Thanks for the details, though the seem to not be working. Could you check and verify please?

Best regards,
Rikard

March 18, 2018 at 7:35 am in reply to: Theme install #928623

Rikard
Keymaster

Hey Jmoll28,

Did you try to import a demo under Enfold->Demo Import?

Best regards,
Rikard

March 18, 2018 at 7:34 am in reply to: Performance Probleme – Ladefehler #928622

Rikard
Keymaster

Hey allerart,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 18, 2018 at 7:31 am in reply to: Problems With Update 4.2.6 #928621

Rikard
Keymaster

Hey jnightingale,

What version of PHP are you running on the site? It should be minimum 5.6, but you might want to run 7.x if that is possible.

Best regards,
Rikard
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Posts

Viewing 30 posts - 55,081 through 55,110 (of 92,438 total)

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