Page 1834 – Support | Kriesi.at – Premium WordPress Themes

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May 1, 2018 at 6:16 am in reply to: Problem switching site to SSL #949353

Rikard
Keymaster

Hi,

Just having a certificate and changing the site URL should be enough, not sure why you needed that plugin you listed?

Best regards,
Rikard

May 1, 2018 at 6:12 am in reply to: Mobile friendly not passed and some times showing mobile fri #949350

Rikard
Keymaster

Hi,

Thanks for feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 1, 2018 at 6:05 am in reply to: Description under my Video (linked by Youtube) #949346

Rikard
Keymaster

Hey Daniele1989,

Please post a screenshot highlighting your intentions and a link to your site so that we can have a closer look.

Best regards,
Rikard

May 1, 2018 at 6:02 am in reply to: Masonry Gallery Title Positioning #949344
Rikard
Keymaster
Hi Felix,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content-pos {
    vertical-align: bottom !important;
    text-align: left !important;
}
```
Best regards,
Rikard
May 1, 2018 at 6:00 am in reply to: Saving didn't work… after Update to 4.3 #949341

Rikard
Keymaster

Hi,

The regular WordPress login pages are not working on your site, please post your login URL.

Best regards,
Rikard

May 1, 2018 at 5:55 am in reply to: PROBLEM WITH SPECIAL CHARACTER #949339

Rikard
Keymaster

Hi czar,

Thanks for sharing, did that work out for you?

Best regards,
Rikard

May 1, 2018 at 5:53 am in reply to: Image/Video background on the whole grid row #949337

Rikard
Keymaster

Hi,

Try checking the URL of the image your are using, the current URL is in private and leads to a 404 page. You could try removing the single quotation marks for instance.

Best regards,
Rikard

May 1, 2018 at 5:48 am in reply to: line beneath colored button on menu #949336

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 1, 2018 at 5:47 am in reply to: Static Layer on Layer SLider #949335

Rikard
Keymaster

Hey webdesign,

1. The bundled version won’t show up as a plugin since it’s included in the theme. If you want to update it separately then you would need a separate licence for the Slider.

2. I’m not sure exactly what you are looking to achieve, you might need custom CSS for that. Please post a link to where we can see the slider in question so that we can have a closer look.

Best regards,
Rikard

May 1, 2018 at 5:43 am in reply to: broken Slide Show and CSS after Update #949333

Rikard
Keymaster

Hey alles_schoene2017,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 1, 2018 at 5:40 am in reply to: I can't update my site #949332

Rikard
Keymaster

Hey honkatech,

Please try updating manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

May 1, 2018 at 5:39 am in reply to: A second menu below the main menu #949331

Rikard
Keymaster

Hey Luke,

Thanks for sharing, I’m not sure exactly what you are having problems with though?

Best regards,
Rikard

May 1, 2018 at 5:32 am in reply to: I can't saving Background Body !! #949325

Rikard
Keymaster

Hi rebyus,

The regular WordPress login pages returns 404 errors, what is your login page URL?

Best regards,
Rikard

May 1, 2018 at 5:29 am in reply to: Frontpage in different Languages #949324

Rikard
Keymaster

Hi joerg-s,

It would be great if you could start your own thread and give us some more context to your problem.

Best regards,
Rikard

May 1, 2018 at 5:27 am in reply to: why the second language site's menu looks different? #949322

Rikard
Keymaster

Hey Tom,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 1, 2018 at 5:23 am in reply to: Speed & menu issues #949320

Rikard
Keymaster

Hi Stefan,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 1, 2018 at 5:22 am in reply to: short freshness lifetime #949319

Rikard
Keymaster

Hey Christa,

Are you loading them manually using the CSS you posted or are you adding it from the theme options? If you want any chance of caching the font then you will need to serve it from your own server. The only option for fonts in the theme options is to load it in the footer instead of the header, I don’t think that will make much difference in the test you are using.

Best regards,
Rikard

April 30, 2018 at 1:41 pm in reply to: Slider and Bullet Points #949064

Rikard
Keymaster

Hey Tatyana Mateva,

1. That is a Color Section element with a video background, not a LayerSlider.

2. You can use an Icon List element to recreate that.

Best regards,
Rikard

April 30, 2018 at 1:37 pm in reply to: From whom do I get an API key after I purchased Enfold thru Themeforest? #949063

Rikard
Keymaster

Hey Joerg,

Sorry for the late reply, as far as I know this should still be the way to get it: https://mycyberuniverse.com/web/how-generate-envato-marketplace-api-key.html. If not then I think you will have to contact Envato support since we don’t have any control over their interface.

Best regards,
Rikard

April 29, 2018 at 4:32 am in reply to: Instagram #948499

Rikard
Keymaster

Hey Kathrin,

Could you try updating the theme to the latest version (4.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 28, 2018 at 5:51 am in reply to: Border showing up on Full Width Easy Slider #948267

Rikard
Keymaster

Hi,

Great, glad you got it working. I think that is default CSS for that element, did you check where it was coming from?

Best regards,
Rikard

April 27, 2018 at 2:27 pm in reply to: Enfold sharer buttons on posts with Avia advanced editor #947964
Rikard
Keymaster
Hi Miguel,

I’m not sure this was communicated by us or if you didn’t understand it, but when using the Layout Builder for posts then all content needs to be added manually, and that includes the sharing buttons. Did you try to add the Social Share Buttons element to your posts?

Best regards,
Rikard
- This reply was modified 8 years ago by Rikard.
April 27, 2018 at 2:23 pm in reply to: Elementor Page Builder does not work on Enfold #947963

Rikard
Keymaster

Hey eduardomiranda,

So you are looking to use 2 layout builder for the same site? I don’t think that is possible to be honest with you, wouldn’t it be better to just stick to one?

Best regards,
Rikard

April 27, 2018 at 2:20 pm in reply to: footer socket menu order @mobile #947961
Rikard
Keymaster
Hi,

I’m assuming you have added your own CSS which you have now corrected? If so then you can add it back within this media query for it to only apply to mobile devices:
```
@media only screen and (max-width: 767px) {
  YOUR CSS GOES HERE
}
```
Best regards,
Rikard
April 27, 2018 at 2:14 pm in reply to: Haederbild wird stark vergrößert #947956

Rikard
Keymaster

Hi hansloe,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 27, 2018 at 2:11 pm in reply to: CSS code missing #947954

Rikard
Keymaster

Hi,

Sorry but the .htaccess details are not working, please verify that they are working before sending them. If you are looking for CSS within the theme then you can look under Enfold->General Styling or in one of the CSS files within the theme under Appearance->Editor.

Best regards,
Rikard

April 27, 2018 at 2:07 pm in reply to: Fatal Error #947951

Rikard
Keymaster

Hey satyenb,

Sorry for the problems, please try this solution.

Best regards,
Rikard

April 27, 2018 at 2:05 pm in reply to: .avia_textblock responsive mode text size @media only screen #947950

Rikard
Keymaster

Hi Linda,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 27, 2018 at 2:02 pm in reply to: Updated the theme. Error 500. The site does not work #947947

Rikard
Keymaster

Hi,

Sorry for the problem and for the late reply. Could you try to completely remove the theme folder from the server, then re-upload a fresh copy via FTP to see if that works please?

Best regards,
Rikard

April 27, 2018 at 6:41 am in reply to: CSS Changes in Advanced Styling & Quick CSS Having No Effect on Header Elements #947663

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 54,991 through 55,020 (of 93,582 total)

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