Forum Replies Created
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Hey Anouk,
You are using a very old version of the theme, could you try updating the theme to the latest version (4.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardMay 2, 2018 at 6:46 am in reply to: Website broken, 503, 504 and blank screen errors after latest 4.3 update #949841Hey toasia,
It looks like you have rolled back to 4.0.7? Which version of PHP are you running on the site? You can read more about the server errors you are getting here: http://www.checkupdown.com/status/E503.html
Best regards,
RikardHi,
The feature you are looking for is available in the latest version of the theme, please try to update to 4.3: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Then go to Enfold->Main Menu and check the Append search icon to main menu option.
Best regards,
RikardMay 2, 2018 at 6:34 am in reply to: Can't activate Enfold theme and i cannot access wordpress after download via ftp #949833Hi JPGlobal,
We will need some more context on your sites and setups, please create your own thread and include more information on your sites so that we can help you out individually.
Best regards,
RikardMay 2, 2018 at 6:33 am in reply to: Can't activate Enfold theme and i cannot access wordpress after download via ftp #949832Hi studiokarlijn1,
Sorry for the problems. We’ve had some issues with PHP 7.2, would you be able to try to downgrade to 7.1 or 7.0 to see if that helps?
Best regards,
RikardHi,
Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the login details, though I can’t see a video added anywhere on your front page. I’m guessing you want it to load as a background in the first Color Section element? If so then please set the video in the Section Background tab in the element options.
Best regards,
RikardHi,
File editing is active by default in WordPress, so someone has to have turned it off on your site. It might be your hosting provider which does that? If you want to try to turn it on again then you can try this in your wp-config.php file:
define( 'DISALLOW_FILE_EDIT', false );Best regards,
RikardMay 2, 2018 at 6:18 am in reply to: Enfold Theme Update: No Updates available. You are running the latest version! #949824Hi Ingrid,
Sorry for the problems, please try running this plugin in order to clear WordPress transients: https://wordpress.org/plugins/transients-manager/
If that doesn’t work then please try to update manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardHey ehCanada,
I just replied to your first thread, should we stick to that?
Best regards,
RikardHi,
Thanks for the feedback, I’m not all that familiar with those plugins unfortunately. Where exactly can we see and reproduce the problem?
Best regards,
RikardMay 2, 2018 at 6:08 am in reply to: From whom do I get an API key after I purchased Enfold thru Themeforest? #949820Hi,
Great, glad you found it :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the feedback. Could you post a link to where we can see the actual problem please?
Best regards,
RikardMay 2, 2018 at 6:05 am in reply to: Portfolio problem – the images are stacked on top of each other .. #949818Hey Pascal,
Sorry for the problems, I can see what you are describing on the first site, though not on the second one, so I think it’s something local going wrong on that site. Could you send us login details for the site starting with vigno in private please?
Best regards,
RikardHi,
Thanks for that. I’m not sure on what page you are using these elements, but 1/2 element like most other layout elements will stay within the container width of the site, if you like to have a full width grid then please try the Grid Row element.
Best regards,
RikardHi,
Thanks for the login. It’s stretching full width because you haven’t placed it inside a container like a 1/1 element for instance. Could you try that out please?
Best regards,
RikardHey bdf123,
Did you try to reset your permalinks under Settings->Permalinks? If that doesn’t help then please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey pistachiouk,
I had a look at your home page but it looks like you are using a Full Width slider there, where can we see the actual problem? If you have a sure way to reproduce it then that would help as well.
Best regards,
RikardHi Anja,
I think there is some kind of conflict due to the new performance features in Enfold. Did you try to clear the cache from your caching plugin to see if that helps? If not then try to leave it deactivated or try to deactivate the theme performance options to see the problem is coming from there.
Best regards,
RikardHi,
Thanks for the feedback. I’ve never tried that out so I’m not sure if it will work, but activating debug mode and copying the shortcodes to the widgets would be the first step to trying that out.
Best regards,
RikardHey ariamedtour,
If you want to change themes then you would have to rebuild your content unfortunately.
Best regards,
RikardHi,
Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey kaproadmin,
Could you try updating the theme to the latest version (4.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardHey ehquionest,
1. It’s where Google delivers some of it’s content from.
2. I’m not sure what you mean by replacing the URL? that is where the fonts are served from.
Best regards,
RikardHi,
You can try this CSS:
#menu-item-263204 .avia-menu-text::after { content: "4"; font-size: 9px; color: #FFF; background: #42A0BD; line-height: 17px; width: 17px; display: inline-block; text-align: center; border-radius: 100px; position: relative; top: -9px; left: 2px; }Just replace the menu item ID in the code with your own menu item ID.
Best regards,
RikardHey Mario,
I can see any difference here:
At the Moment it looks like this:
Product Name XY
89€
incl. 19% taxesand has to be to look like this:
Product Name XY
89€
incl. 19% taxesCould you try to explain a bit further and post a link to where we can see the actual elements please?
Best regards,
RikardHi,
Great, glad you got it working and thanks for the feedback. I’ll close this for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
Rikard -
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