Page 1821 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 54,601 through 54,630 (of 93,301 total)

← 1 2 3 … 1,820 1,821 1,822 … 3,109 3,110 3,111 →

Author

Posts
May 3, 2018 at 6:01 am in reply to: More room for mobile menu burger #950473
Rikard
Keymaster
Hi Kim,

Please try this as well:
```
@media only screen and (max-width: 767px) {
.avia-menu {
    margin-top: -10px;
}
}
```
Make sure to clear the cache from the browser you are checking in.

Best regards,
Rikard
May 3, 2018 at 5:58 am in reply to: After 4.3 update 'partner logo element' not showing on Spanish translation pages #950472

Rikard
Keymaster

Hi,

You can use (Email address hidden if logged out) if you like, or one of your own emails. We just need the user and password in private in this thread.

Best regards,
Rikard

May 3, 2018 at 5:53 am in reply to: About Chinese font display #950468

Rikard
Keymaster

Hi,

Thanks for that, though I can’t reproduce the problem you are getting in Chrome. It’s using Open Sans when I check it, is that correct? Please try clearing your browser cache and reload the page.

Best regards,
Rikard

May 3, 2018 at 5:48 am in reply to: Enfold 4.3 crashed the LayerSlider #950466

Rikard
Keymaster

Hi,

We’re not asking you to redesign it, we’re asking you to add the Layer Slider element to the page and show the slider using that method instead. Could you try that out please? If that doesn’t work then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

May 3, 2018 at 5:46 am in reply to: Video does not run anymore after update #950465

Rikard
Keymaster

Hey Michael,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 3, 2018 at 5:44 am in reply to: Make the featured image on a single blog post square – Part II #950464

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 3, 2018 at 5:43 am in reply to: Instagram not working #950463

Rikard
Keymaster

Hi sdiverde,

Not all server environments are compatible with the automatic updates unfortunately, so you might need to update manually. You can check the version of the theme you are running under Appearance->Themes, then click then active theme and it will display the version there.

If you need to know the current theme version then you can check that on the Themeforest page or in the changelog.

Best regards,
Rikard

May 3, 2018 at 5:39 am in reply to: Put H1 tag on logo only on my homepage #950459
Rikard
Keymaster
Hey Coiffure-christele,

Please try this instead:
```
add_filter('avf_logo_headline','avia_new_logo_span');
function avia_new_logo_span(){
if(is_home()){
$output = "h1";
return $output; 
}
}
```
Best regards,
Rikard
May 3, 2018 at 5:36 am in reply to: Enfold 4.3 upgrade – now Google Map doesn't show #950458

Rikard
Keymaster

Hi db777,

The login detail you posted are not working, please check and verify. The Load jQuery in your footer is located under Enfold->Performance.

Best regards,
Rikard

May 3, 2018 at 5:33 am in reply to: WooCommerce products not loading in Enfold #950455

Rikard
Keymaster

Hi,

Thanks for the clarification. It looks like you are getting an error related to Stripe, please see private. I think you need to have an SSL certificate to run that.

Best regards,
Rikard

May 3, 2018 at 5:30 am in reply to: Image/Video background on the whole grid row #950452

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007, I’ll close this thread for now since the original poster was happy.

Best regards,
Rikard

May 3, 2018 at 5:28 am in reply to: message in backend (products) after update 4.3 #950450

Rikard
Keymaster

Hi Matthias,

Ah ok, thanks for the clarification. We’ll check that out.

Best regards,
Rikard

May 3, 2018 at 5:26 am in reply to: Is Enfold compatible with Sensei? #950448

Rikard
Keymaster

Hi,

Thanks for the feedback. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

May 3, 2018 at 5:25 am in reply to: How to add Facebook event codes and Goolge tags to the body section #950446

Rikard
Keymaster

Hey Nigel,

There is no functionality for that unfortunately, please post what codes you need to add and where and we’ll give you functions to use.

Best regards,
Rikard

May 3, 2018 at 5:24 am in reply to: Wp super cache problems #950445

Rikard
Keymaster

Hey Munford,

I’m not sure what that could be, but a good first step would probably be to delete everything which Swift left behind. Otherwise there will likely be conflicts going on.

Best regards,
Rikard

May 3, 2018 at 5:18 am in reply to: Frontpage in different Languages #950442

Rikard
Keymaster

Hi,

Great, let’s stick to that from now on then.

Best regards,
Rikard

May 3, 2018 at 5:17 am in reply to: Homepage Not Updating Anything (all other pages update) #950441

Rikard
Keymaster

Hey emeraldwave,

Thanks for the login details. You are running an old version of the theme, could you try updating the theme to the latest version (4.3.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

May 3, 2018 at 5:07 am in reply to: search page / widget #950435

Rikard
Keymaster

Hi,

Great, glad you found a solution. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 3, 2018 at 5:06 am in reply to: Woocommerce Product Grid Font Change #950434

Rikard
Keymaster

Hi,

Thanks for the feedback, could you link to an example page where you want to change the font please?

Best regards,
Rikard

May 3, 2018 at 5:02 am in reply to: why the second language site's menu looks different? #950432

Rikard
Keymaster

Hi Tom,

Thanks for that. The page looking different; you had not saved the page when the Layout Builder was active. I did that for you and it’s looking fine now.

The footer extends all the way from your content to the bottom of the page, if you add more content it will move down.

Best regards,
Rikard

May 3, 2018 at 4:50 am in reply to: Adding a button #950429

Rikard
Keymaster

Hey Richard,

There is no button like that unfortunately, though the text in your icon boxes seem fine on my end. Could you post a screenshot of the problem please?

Best regards,
Rikard

May 3, 2018 at 4:30 am in reply to: Button menu item has underline after latest update #950425

Rikard
Keymaster

Hi,

Glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 3, 2018 at 4:29 am in reply to: Footer Background Color #950424

Rikard
Keymaster

Hey Cruise8,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 3, 2018 at 4:28 am in reply to: License Tracking Question #950422
Rikard
Keymaster
Hey Scott,

Thanks for using Enfold :-)

We’ve had others ask for the same thing, but it’s not up to us to change the Envato interface unfortunately. I think your best bet would be to contact them directly.

Best regards,
Rikard
- This reply was modified 7 years, 8 months ago by Rikard.
May 3, 2018 at 4:26 am in reply to: Change design to another demo #950421

Rikard
Keymaster

Hey samconag,

You can do that, but your theme settings will change to the new demo. If you only want to import some pages then you can activate debug mode in order to see builder shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/. You can then link to the pages you want to import here and we’ll give you the shortcodes for them.

Best regards,
Rikard

May 2, 2018 at 8:09 am in reply to: Install Shop Demo – 4 pages only #949881

Rikard
Keymaster

Hi,

Thanks for the update, so you got your problems solved then? Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 2, 2018 at 8:05 am in reply to: Masonry Gallery overlay color #949880

Rikard
Keymaster

Hi,

Thanks for sharing WP Turned Up, did that answer your question @johannes?

Best regards,
Rikard

May 2, 2018 at 8:05 am in reply to: Customization of the Search page #949878

Rikard
Keymaster

Hey ahmeteraslan,

Please copy the search.php template file to your child theme, you can then do your customisations in the child theme file.

Best regards,
Rikard

May 2, 2018 at 7:56 am in reply to: upgrading to enfold 4.3 crashes website #949875

Rikard
Keymaster

Hi Gary,

Sorry for the problems, did you try to activate the parent in case the child theme is causing the problem? Just to rule that out.

If that is not the case then what version of PHP are you running on the server?

Best regards,
Rikard

May 2, 2018 at 7:50 am in reply to: Partner / Logo Element Creates a New Page for Each Element #949872

Rikard
Keymaster

Hey hobeja7,

That is default WordPress behaviour, you can turn it off using a plugin like Yoast SEO though: https://themeskills.com/disable-media-attachment-pages-wordpress/

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 54,601 through 54,630 (of 93,301 total)

← 1 2 3 … 1,820 1,821 1,822 … 3,109 3,110 3,111 →