Page 1814 – Support | Kriesi.at – Premium WordPress Themes

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May 7, 2018 at 6:09 am in reply to: W3 Total Cache Causes Problems with Shopping Cart Icon #952495

Rikard
Keymaster

Hey Philippe,

Did you try to deactivate the plugin and only use the performance options in the theme under Enfold->Performance? We can’t help out with third party plugins unfortunately.

Best regards,
Rikard

May 7, 2018 at 6:06 am in reply to: Uber Menu and Enfold 4.3 #952494

Rikard
Keymaster

Hi MIMMT,

Please open a new thread and include admin login details to your site in private so that we can have a closer look.

Best regards,
Rikard

May 7, 2018 at 6:04 am in reply to: Displaying Slider via PHP #952492

Rikard
Keymaster

Hey JZNAMZ,

You could try to enable debug mode in order to see builder shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/. Then you could try to use the do_shortcode function: https://developer.wordpress.org/reference/functions/do_shortcode/

Best regards,
Rikard

May 7, 2018 at 6:00 am in reply to: layerslider background video stopped working #952490

Rikard
Keymaster

Hi,

Thanks for the feedback. The URL you are using for Youtube looks a bit messy, could you try the clean URL instead?

Best regards,
Rikard

May 7, 2018 at 5:56 am in reply to: XML-feed #952489

Rikard
Keymaster

Hey Kjersti,

Maybe you could try a plugin like this? https://wordpress.org/plugins/wp-all-import/

Best regards,
Rikard

May 7, 2018 at 5:55 am in reply to: Fatal Error After Enfold Update and Site Restore #952488

Rikard
Keymaster

Hi,

Sorry for the problems. Did you try to completely remove the theme folder from the server and upload a fresh copy via FTP?

Best regards,
Rikard

May 7, 2018 at 5:46 am in reply to: How to change the color of a link? #952487

Rikard
Keymaster

Hi,

Great, glad you found the answer already. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 7, 2018 at 5:45 am in reply to: upgrading to enfold 4.3 crashes website #952486

Rikard
Keymaster

Hi,

Great, thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 7, 2018 at 5:41 am in reply to: In 4.3, which performance features should I use if I already use W3 Total Cache #952485

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 7, 2018 at 5:40 am in reply to: Slides, videos and images not working right #952484

Rikard
Keymaster

Hi jswigard,

Thanks for that, though I can see the sliders working now, and you are not getting any error messages. I’m guessing you managed to get it working?

Best regards,
Rikard

May 7, 2018 at 5:07 am in reply to: LayerSlider transition not working in Chrome after 4.3 update #952479

Rikard
Keymaster

Hi Michael,

Thanks for the feedback, I’m not sure where to take it from here though?

Best regards,
Rikard

May 7, 2018 at 4:59 am in reply to: enfold google maps widget don't worked #952477

Rikard
Keymaster

Hi avrisar,

Great, glad you got it working. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

May 7, 2018 at 4:56 am in reply to: Interior Page Sliders #952476

Rikard
Keymaster

Hey djsmbd,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 7, 2018 at 4:55 am in reply to: Messages on the check-out page #952475

Rikard
Keymaster

Hey giorgio_betagrafic,

Thanks for the screenshot. Could you post a link to where we can see this? Please give us instructions on how to reproduce it as well.

Best regards,
Rikard

May 7, 2018 at 4:53 am in reply to: Advanced Layer Slider and masonry gallery – Update glitch? #952474

Rikard
Keymaster

Hi,

Sorry for the problems. It’s using shortcodes which is not currently working as it should, for them to work you need a Layer Slider element present on the page. Could you try to add a Layer Slider element to the page, then use the shortcode inside of the column to see if that helps? If you need help hiding the slider which should not be on the page then please post a link to where we can see it.

Best regards,
Rikard

May 7, 2018 at 4:48 am in reply to: layout editor is just loading, can't work at my backend #952472

Rikard
Keymaster

Hi Mable,

I’m not sure exactly where you have set that, but it’s likely in the administration panel of the hosting you are using?

Best regards,
Rikard

May 7, 2018 at 4:45 am in reply to: Update to 4.3 caused issues with tabs #952470

Rikard
Keymaster

Hi Lukas,

Great, glad we could help. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

May 7, 2018 at 4:38 am in reply to: New Button Row feature – Icon Only On Hover doesn't work #952467

Rikard
Keymaster

Hey Heathcliffe,

Thanks for reporting that, I get the same result on my end so that is something we have to fix in the next version of the theme.

Best regards,
Rikard

May 7, 2018 at 4:35 am in reply to: SVG logo don´t display on larger screens #952466

Rikard
Keymaster

Hi,

Great, thanks for the feedback. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

May 7, 2018 at 4:34 am in reply to: SVG logo appears in mobile but not desktop #952465

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 7, 2018 at 4:33 am in reply to: Improved header ! #952463

Rikard
Keymaster

Hey Sorinwd,

We have a new feature in the latest version of theme where you can use a page layout as your footer, did you try that out? I’m not sure exactly what you mean by header features, please try to explain a bit further.

Best regards,
Rikard

May 7, 2018 at 4:31 am in reply to: Last update enfold #952462

Rikard
Keymaster

Hey alvarez,

This channel is for pre-sale questions only, I think you posted a thread in the support forum already? If so then please stick to that from now on.

Best regards,
Rikard

May 7, 2018 at 4:26 am in reply to: Body background – General styling #952460

Rikard
Keymaster

Hey uuniversal,

I think we will need some more context to be able to help you out? A link to where we can see the problem would be great for instance.

Best regards,
Rikard

May 7, 2018 at 4:24 am in reply to: Fullwidth Easy Slider video error #952459

Rikard
Keymaster

Hey LeitrimGAA,

I can’t see a slider at all on that page when checking on desktop/Chrome, did you remove it? Please note that auto-play is disabled on mobile devices.

Best regards,
Rikard

May 7, 2018 at 4:17 am in reply to: Woocommerce Product Grid Font Change #952458
Rikard
Keymaster
Hi,

Thanks for the clarification. Please try the following in Quick CSS under Enfold->General Styling:
```
ul.products h2.woocommerce-loop-product__title {
    font-family: Open Sans !important;
}
```
Best regards,
Rikard
May 7, 2018 at 4:11 am in reply to: Enfold 4.3.1 Try to fix this guys !!! I' trying local thanks god #952456

Rikard
Keymaster

Hi,

Could you try to delete the theme folder from your local installation and replace it with a fresh copy from your Themeforest account to see if that helps please?

Best regards,
Rikard

May 7, 2018 at 4:10 am in reply to: Problem with enfold theme #952455

Rikard
Keymaster

Hey Mino,

Could you try to delete the theme folder and then replace it with a fresh copy from your Themeforest account to see if that helps?

Best regards,
Rikard

May 7, 2018 at 4:03 am in reply to: The Fullscreen Slider is not displayed and the Instagram widget does not work #952454

Rikard
Keymaster

Hi Yuri,

Great, glad you got everything working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 6, 2018 at 8:59 am in reply to: No link on phone number in Edge & Firefox #952285

Rikard
Keymaster

Hi Ferry,

Great, glad you got it working :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 6, 2018 at 8:59 am in reply to: HOW TO DO THIS SECTION? #952284

Rikard
Keymaster

Hi,

Great, glad you got it working. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 54,391 through 54,420 (of 93,302 total)

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