Page 1808 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 54,211 through 54,240 (of 93,302 total)

← 1 2 3 … 1,807 1,808 1,809 … 3,109 3,110 3,111 →

Author

Posts
May 11, 2018 at 5:19 am in reply to: Add Search Icon next to Burger Menu on Tablet and Mobile #955005

Rikard
Keymaster

Hi Steve,

I checked the Append search icon to main menu and the search options appears after I refresh the page. Could you check your site now please?

Best regards,
Rikard

May 11, 2018 at 5:05 am in reply to: Tab section #955000
Rikard
Keymaster
Hey socialbeings,

Thanks for the link and sorry for the problem. Please try this in Quick CSS:
```
.av-tab-section-image {
    background-repeat: no-repeat;
    background-position: center;
}
```
Best regards,
Rikard
May 11, 2018 at 5:01 am in reply to: Featured Image on pages are not full size (100%) #954998

Rikard
Keymaster

Hi Andre,

No it should be 100% by default, I’m not sure why it’s not displaying that way on your site actually. But if the CSS I posted works then let’s stick with that solution :-)

Best regards,
Rikard

May 11, 2018 at 4:59 am in reply to: Can't add content to Text or Custom Html widgets #954996

Rikard
Keymaster

Hi,

Great, glad you found the problem and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 11, 2018 at 4:58 am in reply to: Html Video Background #954995

Rikard
Keymaster

Hi,

Great, glad you got it working. Hosting on Youtube is likely a better choice performance wise anyway. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 11, 2018 at 4:56 am in reply to: All Shortcodes have av_uid='av-d7ng7vw' added #954994

Rikard
Keymaster

Hi Havi,

Thanks for the clarification. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 11, 2018 at 4:55 am in reply to: Video doesn't get played on load of the page #954993

Rikard
Keymaster

Hey nikishavardaam,

Please post .htaccess login detail in private as well, otherwise we can’t see your site.

Best regards,
Rikard

May 11, 2018 at 4:52 am in reply to: Vimeo background video loading slowly #954992

Rikard
Keymaster

Hi,

Thanks for the feedback, I’m not that familiar with that plugin, but I’m guessing it has different settings which you can try turning on and off to see what works and what doesn’t on your site? You might have to check some other caching or optimisation plugin out if it still won’t work after that.

Best regards,
Rikard

May 11, 2018 at 4:48 am in reply to: Product Slider in Home Page #954990

Rikard
Keymaster

Hey nickgin,

There is no functionality for that in the theme by default unfortunately. You would have to use third party code or a plugin to achieve that, I don’t have anything to recommend unfortunately.

Best regards,
Rikard

May 11, 2018 at 4:37 am in reply to: Vertical spacing between footer widget menu #954988
Rikard
Keymaster
Hi,

Thanks for the feedback. Please try this instead:
```
.menu-footer li a {
  padding:0 !important;
}
```
Best regards,
Rikard
May 11, 2018 at 4:33 am in reply to: Menu on top, logo left #954987

Rikard
Keymaster

Hi,

Thanks for the feedback, though I’m unsure of your intentions now. Do you want the logo to be inline with the menu? If so, I’m not sure if that would be possible.

Best regards,
Rikard

May 11, 2018 at 4:29 am in reply to: Mobile menu not working after the latest update #954986

Rikard
Keymaster

Hi Joy,

I disabled the CSS file merging and compression and Javascript file merging and compression options on your site under Enfold->Performance, and your mobile menu is working again. You will have to experiment a bit with those settings to see what works and what doesn’t on your site, since one of them seems to break the scripts needed for your mobile menu unfortunately.

Best regards,
Rikard

May 11, 2018 at 4:22 am in reply to: Unreliable Enfold theme updates #954985

Rikard
Keymaster

Hey ulcontrols,

Sorry for the problems. You might have to completely delete the theme folder and upload the new version via FTP, since some files have switched places and that is likely what is causing that site to crash. Could you try that out to see if it helps please?

Best regards,
Rikard

May 10, 2018 at 2:37 pm in reply to: Custom CSS down work after update (4.3) #954582
Rikard
Keymaster
Hey beyond-flora,

Please try the following in Quick CSS under Enfold->General Styling:
```
.logo img {
    max-height: none !important;
}
```
Best regards,
Rikard
May 10, 2018 at 7:55 am in reply to: Enfold mail form doesn't work #954414
Rikard
Keymaster
Hi Daniel,

Please try this instead:
```
.avia_transform .av-extra-border-element.border-extra-diagonal {
    margin-top: -150px !important;
}
```
Best regards,
Rikard
May 10, 2018 at 7:54 am in reply to: Enfold mail form doesn't work #954413

Rikard
Keymaster

Hi Menno,

Thanks, I’ll close the thread once our guest has gotten help.

Best regards,
Rikard

May 10, 2018 at 7:51 am in reply to: lightbox-added #954411

Rikard
Keymaster

Hey Roger,

So you are looking to disable the default theme lightbox? If so you can uncheck the Lightbox Modal Window in the first page of the Enfold theme options.

Best regards,
Rikard

May 10, 2018 at 7:47 am in reply to: New site most recent product not displaying correct #954410

Rikard
Keymaster

Hi,

You can use (Email address hidden if logged out) or one of your own emails, just make sure to post user and password here in private so that all moderators can access the information.

Best regards,
Rikard

May 10, 2018 at 7:45 am in reply to: The color of the search function (magnifying glass) changes on the mobile device #954409
Rikard
Keymaster
Hey J.,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 990px) {
#menu-item-search a {
  color:#808080 !important;
}
}
```
Best regards,
Rikard
May 10, 2018 at 7:41 am in reply to: Missing Google Fonts? #954408

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 10, 2018 at 7:36 am in reply to: Not finding Enfold easy at all #954407

Rikard
Keymaster

Hi John,

Thanks for the feedback. I think we would need to see your actual site to answer those questions. A link to the google report would be helpful as well.

About image sizes; it all depends on what type of slider we are talking about. If it’s full width then of course you would want wide high resolution images to be able to display nicely on all sorts of screens. If the slider is in a container then you would only need smaller images to fit the container in question.

Best regards,
Rikard

May 10, 2018 at 7:32 am in reply to: Lightbox Modal Window no longer working after update to 4.3.1 #954406

Rikard
Keymaster

Hi,

Thank you very much for sharing @goldengate415, much appreciated :-)

Best regards,
Rikard

May 10, 2018 at 7:30 am in reply to: Problems Advance Layout Editor (after Update?) #954404

Rikard
Keymaster

Hi Cerasel,

Please open a new thread and include admin login details for WordPress in private.

Best regards,
Rikard

May 10, 2018 at 7:28 am in reply to: Problems Advance Layout Editor (after Update?) #954402

Rikard
Keymaster

Hi Martijn,

Thanks for the feedback, so you don’t need any more help? I just want to make sure.

Best regards,
Rikard

May 10, 2018 at 7:25 am in reply to: bug search icon woocommerce #954401

Rikard
Keymaster

Hi,

Great, glad you found a solution and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 10, 2018 at 7:23 am in reply to: Frontpage in different Languages #954399

Rikard
Keymaster

Hi,

Thanks for that. First off, could you try updating the theme to the latest version (4.3.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

May 10, 2018 at 7:20 am in reply to: Visibility issues service page #954397

Rikard
Keymaster

Hi,

Thanks for the feedback. I’ll close this thread for now, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 10, 2018 at 7:17 am in reply to: Logo and product picture problem #954395

Rikard
Keymaster

Hi,

Thanks for that, so the problem is that the mobile menu is not showing up, right? If so then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

May 10, 2018 at 7:12 am in reply to: Can't add content to Text or Custom Html widgets #954390

Rikard
Keymaster

Hi,

We trying to help you out so please mind your language and don’t accuse us of things we haven’t done. We wouldn’t have this misunderstanding if you would have provided a working screenshot and a clear description of the problem.

I see the problem when adding a new widget as well. This is likely not theme related though. Did you try to deactivate all plugins to see if there is a conflict coming from any of them?

Best regards,
Rikard

May 10, 2018 at 7:04 am in reply to: layout editor is just loading, can't work at my backend #954388

Rikard
Keymaster

Hi,

Great, just let us know when you have the login details and we’ll have a closer look at your problem.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 54,211 through 54,240 (of 93,302 total)

← 1 2 3 … 1,807 1,808 1,809 … 3,109 3,110 3,111 →