Page 1806 – Support | Kriesi.at – Premium WordPress Themes

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May 13, 2018 at 7:05 am in reply to: Disaster. Enfold Pages: Back End Won't Load #955947

Rikard
Keymaster

Hi,

Thanks for that, though the WordPress login details are not working. Please check and verify.

Best regards,
Rikard

May 13, 2018 at 6:56 am in reply to: Special Heading is not shown on some pages #955946

Rikard
Keymaster

Hi,

Thanks for that. Could you try to clear the cache from your caching plugin and leave it deactivated to see if that helps? If not then please post screenshots of the issues and on which pages we can reproduce them.

Best regards,
Rikard

May 13, 2018 at 6:53 am in reply to: Bizar Issue | Links NOT working in Fullwitdh Button Element #955945
Rikard
Keymaster
Hi,

You have this in the containing element which is causing that:
```
margin-bottom: -600px;
```
Best regards,
Rikard
May 13, 2018 at 6:49 am in reply to: Menu on top, logo left #955943

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for sharing your solution. Thanks again @guenni007 for helping out :-)

Best regards,
Rikard

May 13, 2018 at 6:46 am in reply to: Enfold Theme + Avia Layout Builder #955941

Rikard
Keymaster

Hi,

Sorry, we just updated our documentation. This is the correct link: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#layout-builder-is-not-loading-properly

If that doesn’t help then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

May 13, 2018 at 6:41 am in reply to: Problems after update #955940

Rikard
Keymaster

Hi Kim,

I can’t reproduce the issue in your first screenshot on my end using Chrome. In which browser are you seeing that?

I can reproduce the other problem though but I’m not sure what is causing it. I’m not sure why you would need two caching plugins at the same time, and why do you need them active when your page is in under construction mode and you are having problems on the page? To me it feels like asking for trouble, could you deactivate them temporarily please?

Best regards,
Rikard

May 13, 2018 at 6:33 am in reply to: Accordeon scroll position #955939

Rikard
Keymaster

Hi Timo,

I’m not sure to be honest with you, could you try updating the theme to the latest version (4.3.1) to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

May 13, 2018 at 6:27 am in reply to: I am unable to update my Enfold Template to the new 4.3 version Help. #955938

Rikard
Keymaster

Hi,

Did you try to update manually like I suggested? The instructions in the documentation is described step by step for you, which one are you specifically having problems with?

Best regards,
Rikard

May 13, 2018 at 6:24 am in reply to: Events Calendar Pro Single Event View Displaying Details Twice #955937
Rikard
Keymaster
Hey kphillips22,

Please try this in Quick CSS to hide the one in the content:
```
.av-single-event-content .av-single-event-meta-bar {
  display:none;
}
```
Best regards,
Rikard
May 13, 2018 at 6:21 am in reply to: Enfold problem #955936

Rikard
Keymaster

Hi Sondre,

If you can’t reproduce the problem on the demo then it’s likely CSS on your local installation which is causing that. Are you sure that it’s not coming from your child theme?

Best regards,
Rikard

May 13, 2018 at 6:18 am in reply to: Adjust text block padding #955933

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 13, 2018 at 6:16 am in reply to: Iconlist Problem #955932

Rikard
Keymaster

Hey viaggiareverde,

Could you try updating the theme to the latest version (4.3.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/. Also make sure to clear the cache from your caching plugin after updating.

Best regards,
Rikard

May 12, 2018 at 9:11 am in reply to: Import WP layer slider not work #955631

Rikard
Keymaster

Hi,

Thanks for the feedback. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

May 12, 2018 at 9:10 am in reply to: http 500 error with latest Enfold Update #955630

Rikard
Keymaster

Hi,

Sorry for the problems, could you try to completely remove the theme folder from the server, then upload the latest version via FTP to see if that helps?

Best regards,
Rikard

May 12, 2018 at 9:07 am in reply to: Bizar Issue | Links NOT working in Fullwitdh Button Element #955626

Rikard
Keymaster

Hey badoes,

Is the problem the contact form? If not then please try to explain a bit further or post a screenshot of the problem.

Best regards,
Rikard

May 12, 2018 at 9:04 am in reply to: Instagram #955625

Rikard
Keymaster

Hi Kathrin,

I see that your site is up and running so I’m guessing you rolled back to 4.2? If you want to make sure that you won’t compromise your productions site, then I would recommend that you create a staging version of your site and perform the update there first. If you do that and you still get the error then we can have a look at it and your production site would still be running without any problems.

Best regards,
Rikard

May 12, 2018 at 8:43 am in reply to: header image lost when enable css-compressing #955616

Rikard
Keymaster

Hi xxtita,

Background images in general seems to be the problem like you pointed out, we should hopefully have fix available for this in the coming release of theme.

Best regards,
Rikard

May 12, 2018 at 8:41 am in reply to: Enfold 4.3 How to load a Custom Avia Builder Element #955612

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 12, 2018 at 8:33 am in reply to: Custom javascript code not working after update #955608

Rikard
Keymaster

Hi,

Great, glad you found a solution. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 12, 2018 at 8:29 am in reply to: Menu on top, logo left #955606

Rikard
Keymaster

Hi again,

If you have a mock-up or screenshot highlighting your intentions then it’s easier for us to understand what you are looking to achieve.

Best regards,
Rikard

May 12, 2018 at 8:28 am in reply to: Menu on top, logo left #955604
Rikard
Keymaster
Hi,

Thanks for the clarification, I’m still not sure if I understand exactly but I think I do. You have this code CSS in a CSS file which seems to be served by a caching plugin:
```
.av-section-bottom-logo {
    float: left;
    margin-top: 30px;
    max-width: 250px;
}
```
If you remove the max-width argument then your logo should look much different.

Best regards,
Rikard
May 12, 2018 at 8:24 am in reply to: Problem with slider and button #955601

Rikard
Keymaster

Hey BarbaraCorvo,

Great, glad you got it working :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 12, 2018 at 7:42 am in reply to: Enfold 4.3 Partner logo element shows all logos under each other #955585

Rikard
Keymaster

Hi cap10kai,

Sorry for the problems, we should hopefully have a fix available for this in the next version of the theme.

Best regards,
Rikard

May 12, 2018 at 7:37 am in reply to: 4 column footer to 2 column on mobile – #955582

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 12, 2018 at 7:33 am in reply to: New update not working with child #955579

Rikard
Keymaster

Hi,

Thanks for the login details. You are using a Grid Row element on that page and that element is full width. Could you try 1/2 elements instead please?

Best regards,
Rikard

May 12, 2018 at 7:26 am in reply to: Accordeon scroll position #955576

Rikard
Keymaster

Hi Timo,

Thanks for that, though I’m seeing the same behaviour as before like you mentioned. It looks like some .js files are cached by your caching plugins, could you try to clear and turn of the caching to see if that is the cause of the problem?

Best regards,
Rikard

May 12, 2018 at 7:24 am in reply to: Can't see some pages on front end of site #955574

Rikard
Keymaster

Hi Barbara,

Thanks for the feedback. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

May 12, 2018 at 7:17 am in reply to: Apple . com style menu #955572
Rikard
Keymaster
Hey Steve,

You can try something like this in Quick CSS, though you will likely have problems with responsiveness:
```
#top #header .av-main-nav > li {
    padding: 0 30px;
}
```
Best regards,
Rikard
May 12, 2018 at 7:08 am in reply to: Custom styling for the new button row element #955568

Rikard
Keymaster

Hi Hayek,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

May 12, 2018 at 7:07 am in reply to: Custom styling for the new button row element #955567

Rikard
Keymaster

Hi jeroenvandessel,

I could only see nice circles on your site, did you manage to get it working? If not then please post screenshots of the problem and in which browser you are seeing it.

Best regards,
Rikard
Author

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Viewing 30 posts - 54,151 through 54,180 (of 93,304 total)

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