Page 16 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
October 15, 2024 at 12:15 pm in reply to: Resize fonts on mobile view #1469148

Rikard
Keymaster

Hey maryenvato,

You can set that in the theme options, please have a look under Enfold->General Styling->Typography.

Best regards,
Rikard

October 15, 2024 at 12:14 pm in reply to: Masonry Gallery #1469147

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 15, 2024 at 12:12 pm in reply to: Image Slider positioning #1469146

Rikard
Keymaster

Hey xela,

Did you try the Fullscreen Slider element?

Best regards,
Rikard

October 15, 2024 at 12:10 pm in reply to: Changing the “Default Sorting” Dropdown in WooCommerce #1469145

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 15, 2024 at 12:10 pm in reply to: Menu Rollover color change #1469144

Rikard
Keymaster

Hi,

Thanks for the update. The login details you posted earlier are not working, please check so that we can login to your site.

Best regards,
Rikard

October 15, 2024 at 12:08 pm in reply to: Unable to Download Demo #1469143

Rikard
Keymaster

Hi,

Thanks for that. I can only see that it times out, but no error messages. That doesn’t give us any clues unfortunately. We could import the demo manually for you by adding the shortcodes instead, would that be ok? Also, what exactly do you need from the demo?

Best regards,
Rikard

October 15, 2024 at 10:38 am in reply to: Icon List shows # in front of each item #1469138

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 14, 2024 at 8:37 pm in reply to: White line under menu bar #1469115

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 14, 2024 at 8:33 pm in reply to: Icon List shows # in front of each item #1469114
Rikard
Keymaster
Hey lauragrashoff,

Do you have this in Quick CSS?
```
.entry-content-wrapper ul:not(.av-share-box-list) li::before {
  content: "#";
  padding-right: -10px;
  color: #ffffff !important;
}
```
Please try to remove it, or change the selector to only target the elements you are looking to target.

Best regards,
Rikard
October 14, 2024 at 4:45 pm in reply to: Add Post Slider element to all posts #1469107

Rikard
Keymaster

Hey atx_m,

I would recommend that you add the slider to a separate page, then use the Page Content element to display it in your posts.

Best regards,
Rikard

October 14, 2024 at 4:43 pm in reply to: Video not playing #1469106

Rikard
Keymaster

Hey mvi,

It’s not working on desktop either on my end, what happens if you try to upload it to Youtube instead?

Best regards,
Rikard

October 14, 2024 at 4:28 pm in reply to: Critical error Enfold – Updating woocommerce product #1469103

Rikard
Keymaster

Hi,

Thanks for that. Could you share FTP login details to the new staging site as well please?

Best regards,
Rikard

October 14, 2024 at 4:22 pm in reply to: Menu Links in overlay/slide out #1469101

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 14, 2024 at 4:19 pm in reply to: line height post title #1469100

Rikard
Keymaster

Hey jeel147,

Thanks for the screenshot. Could you post a link to where we can see the actual element as well please?

Best regards,
Rikard

October 13, 2024 at 7:48 pm in reply to: Text Justification For Post Excerpts Appearing In Blog Posts Content Element #1469036
Rikard
Keymaster
Hey clbdcnpafe,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .fullsize .template-blog .post .entry-content-wrapper {
  text-align: left;
}
```
Best regards,
Rikard
October 13, 2024 at 1:13 pm in reply to: Pictures not visible anymore #1469017

Rikard
Keymaster

Hi,

Thanks for the update. If you have questions that are off the current topic, then please open a new thread.

Best regards,
Rikard

October 13, 2024 at 10:03 am in reply to: Feature Request: Use ALB for Archive pages #1469013

Rikard
Keymaster

Hey Bryan,

Thanks for that, you can submit feature requests here if you like: https://github.com/KriesiMedia/Enfold-Feature-Requests/issues

Best regards,
Rikard

October 12, 2024 at 1:05 pm in reply to: Can’t update Enfold, I remained stuck with the 5.6.12 version #1468975

Rikard
Keymaster

Hey rvga,

Thanks for the login token. Could you update so that we can see the actual messages please? You could also update and copy all the messages and post them here, or share server error logs with us.

I see that you are running an old version of PHP, you should consider updating that to 8.0 or higher.

Best regards,
Rikard

October 12, 2024 at 1:01 pm in reply to: Making the top bar appear. #1468974

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 12, 2024 at 1:00 pm in reply to: Why is my purchase code not working again #1468973

Rikard
Keymaster

Hey Ben,

Those error messages are because you haven’t configured a token yet, please follow the guide step by step: https://kriesi.at/documentation/enfold/theme-registration/

The registration on our site is only to use the support forum, if you have already registered then you can simply login.

Best regards,
Rikard

October 12, 2024 at 11:18 am in reply to: Menu Links in overlay/slide out #1468968

Rikard
Keymaster

Hi,

Thanks for that. It looks like you have 2 instances of the Menu Links in overlay/slide out option. Please try removing the one that you don’t want.

Best regards,
Rikard

October 12, 2024 at 11:15 am in reply to: have categories in bokes #1468967
Rikard
Keymaster
Hey whdsolutions,

Please try the following in Quick CSS under Enfold->General Styling:
```
#js_sort_items a {
  border: 1px solid #eee;
}
```
Best regards,
Rikard
October 12, 2024 at 11:04 am in reply to: Inquiry Regarding Scheduling Changes in Posts/Pages with Enfold Advanced Layout Builder #1468965

Rikard
Keymaster

Hey Ida,

Thanks for reaching out to us. There’s not such functionality in the theme unfortunately, and we haven’t tested the theme with any plugin like that either.

Best regards,
Rikard

October 12, 2024 at 11:02 am in reply to: Hide Blog Meta Elements #1468964

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 12, 2024 at 10:50 am in reply to: Unable to Download Demo #1468962

Rikard
Keymaster

Hey iogburu,

Thanks for the login details. Could you upgrade the account to have administrator rights please?

Best regards,
Rikard

October 12, 2024 at 10:48 am in reply to: Request Enfold Themes #1468960

Rikard
Keymaster

Hey Yamil,

We can’t offer individual discounts unfortunately, but you might want to wait with your purchases until Black Sunday for example?

Best regards,
Rikard

October 12, 2024 at 10:47 am in reply to: Why is my purchase code not working again #1468959

Rikard
Keymaster

Hey Ben,

What exactly are you using it for? If you are looking to get updates, then please follow this: https://kriesi.at/documentation/enfold/theme-registration/. If you are looking to register on our support forum, then you can do so here: https://kriesi.at/support/register/

Best regards,
Rikard

October 11, 2024 at 4:38 pm in reply to: font color in cart #1468933

Rikard
Keymaster

Hi,

Not at all, it’s very easy to miss. We haven’t been able to find a solution for mistakes like that either unfortunately.

Best regards,
Rikard

October 11, 2024 at 4:36 pm in reply to: Menu mobile #1468932
Rikard
Keymaster
Hey vbonora,

Try adjusting the height in this block:
```
@media only screen and (max-width: 767px) {
  .av-burger-overlay::before {
    content: '';
    height: 116px;
    display: block;
    overflow: hidden;
    margin: 0 auto;
  }
}
```
Best regards,
Rikard
October 11, 2024 at 4:28 pm in reply to: icon list #1468931

Rikard
Keymaster

Hi,

Thanks for that. Did you try to add some left margin in the cell which the content is placed in?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 451 through 480 (of 90,657 total)

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