Page 16 – Support | Kriesi.at – Premium WordPress Themes

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December 2, 2024 at 8:45 pm in reply to: Critical error after updating Enfold #1472745

Rikard
Keymaster

Hey bonsaimedia,

We haven’t seen that problem on any of our test installations, and no other users have reported it either. Do you have step by step instructions on how to reproduce the results that you are seeing on your end?

Best regards,
Rikard

December 2, 2024 at 7:19 pm in reply to: Uncaught Error: Call to a member function get() wc-notice-functions.php:240 #1472741

Rikard
Keymaster

Hi,

Thanks for the update. This is not a general theme problem, so we would need some more information in order to help you out further. A way to reproduce the problem would be a great step, and to check if the problem occurs when the parent theme is active as well.

Best regards,
Rikard

December 2, 2024 at 7:16 pm in reply to: Problems with images not showing up and more #1472740

Rikard
Keymaster

Hey Silje,

There’s nothing in the theme which would show different results depending on the users logged in or not status, it’s very likely caused by caching. Please try to clear all caches or deactivate the plugin temporarily.

Best regards,
Rikard

December 2, 2024 at 7:13 pm in reply to: Word Rotator broken on Parrallax Demo #1472739

Rikard
Keymaster

Hey andreane1,

Thanks for the login details. Could you post a screenshot highlighting the problem please?

Best regards,
Rikard

December 2, 2024 at 7:10 pm in reply to: Stuck on Default Editor and Avia Layout Builder not appearing #1472737

Rikard
Keymaster

Hey brdrenaud,

Your site is asking for a 2FA code. Please remove that functionality until we have had a look at your site, or provide us with necessary login details.

Best regards,
Rikard

December 2, 2024 at 7:07 pm in reply to: Mega Menu horizontal view #1472736

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 2, 2024 at 7:05 pm in reply to: Backend Editor Not Displaying After Creating a New Post #1472735

Rikard
Keymaster

Hi communication264,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

December 2, 2024 at 7:04 pm in reply to: Backend Editor Not Displaying After Creating a New Post #1472734

Rikard
Keymaster

Hi maryenvato,

Thanks for the update. On which site are you having this problem?

Best regards,
Rikard

December 2, 2024 at 7:01 pm in reply to: Fehlermeldung: ‘Ungültiges Formular für reCAPTCHA gesendet.’ #1472733

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

December 2, 2024 at 9:29 am in reply to: Uncaught Error: Call to a member function get() wc-notice-functions.php:240 #1472691

Rikard
Keymaster

Hi,

Thanks for that. Is there a way of reproducing this on the backend, or are you only seeing entries in your error logs? Also, do the errors go away if you activate the parent theme, or if you temporarily deactivate all plugins except WooCommerce?

Best regards,
Rikard

December 1, 2024 at 4:26 pm in reply to: Uncaught Error: Call to a member function get() wc-notice-functions.php:240 #1472659

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

@Joajan Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

December 1, 2024 at 4:25 pm in reply to: Website design #1472658

Rikard
Keymaster

Hey Edward,

Thanks for reaching out. We don’t offer web design services though.

Best regards,
Rikard

November 30, 2024 at 11:57 am in reply to: Redakteur User bringt Fehlermeldung #1472616

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 30, 2024 at 11:57 am in reply to: Enfold theme not responsive #1472615

Rikard
Keymaster

Hi,

The heading size can be set under Enfold->General Styling->Typography, that will apply site wide. You can also set individual sizes for each heading in the element options, in the styling tab.

You have applied a lot of padding to each grid cell, that padding can be set for different screen sizes in the Styling tab for each cell as well.

Best regards,
Rikard

November 30, 2024 at 9:55 am in reply to: How to turn header transperency off #1472614

Rikard
Keymaster

Hi Stefan,

You can find the header settings in the Layout menu while editing the page in question.

Thanks @guenni007 for helping out :-)

Best regards,
Rikard

November 29, 2024 at 9:45 pm in reply to: Enfold theme not responsive #1472601

Rikard
Keymaster

Hey Dooronline,

I’m not sure that I fully understand the problem that you are having, could you post screenshots highlighting it please?

Best regards,
Rikard

November 29, 2024 at 9:43 pm in reply to: Redakteur User bringt Fehlermeldung #1472600

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 29, 2024 at 5:44 pm in reply to: Health Coach Demo Won’t Update #1472595

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 29, 2024 at 5:43 pm in reply to: Unable to find the White Background setting for Header #1472594

Rikard
Keymaster

Hi,

That demo has a transparent header. If you want a different header behaviour, then you can set that in Layout menu while editing the page in question.

Best regards,
Rikard

November 29, 2024 at 5:41 pm in reply to: Post Slider: make images clickable #1472593

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 29, 2024 at 5:41 pm in reply to: Open (Horizontal) Gallery Lightbox Image Links in Full Size #1472592

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 29, 2024 at 5:40 pm in reply to: Compatibility Issues with Enfold Builder on PHP 8.2 and WordPress 6.7 #1472591

Rikard
Keymaster

Hi,

Thanks for that. What happens if you temporarily activate the parent theme, or deactivate all plugins?

Best regards,
Rikard

November 29, 2024 at 5:35 pm in reply to: Kontaktformular: Datumsfeld kann nicht in mobiler Ansicht ausgefüllt werden #1472589

Rikard
Keymaster

Hey efgkirchen,

This is not a known problem, so we would have to see the actual element in order to help you out further. Please publish the page or give us login details in private, so that we can have a closer look.

Best regards,
Rikard

November 29, 2024 at 5:31 pm in reply to: Fehlermeldung: ‘Ungültiges Formular für reCAPTCHA gesendet.’ #1472587

Rikard
Keymaster

Hi,

Thanks for the update. Could you let us know if this should happen again, or if there is a sure way of reproducing it please?

Best regards,
Rikard

November 29, 2024 at 5:30 pm in reply to: Conditional logic in contact form #1472585

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 29, 2024 at 5:29 pm in reply to: Backend Editor Not Displaying After Creating a New Post #1472584

Rikard
Keymaster

Hi,

I’ve added the code for you. You can see the new options at the bottom of the page under Enfold->Theme Options.

Best regards,
Rikard

November 29, 2024 at 4:37 pm in reply to: Renaming Theme folder using Child Theme #1472581

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007 :-)

Best regards,
Rikard

November 29, 2024 at 9:19 am in reply to: too much distance – no idea anymore #1472565

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 28, 2024 at 8:37 pm in reply to: Anchor link scroll depth off on mobile (using sticky header) #1472540

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 28, 2024 at 8:32 pm in reply to: Contact Form not working since Update to WP 6.7 #1472539

Rikard
Keymaster

Hey Lars,

Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-. If that doesn’t help, then please post admin WordPress login details in private.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 451 through 480 (of 91,190 total)

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